Employees' attitudes toward organizational change: A literature review
Abstract
Organizations are increasingly required to improve their ability to enhance employees' support or acceptance for change initiatives. In studies that have examined the conditions in which employees support organizational change, researchers have focused on various attitudinal constructs that represent employees' attitudes toward organizational change. The constructs, which frequently serve as key variables in these studies, include readiness for change, commitment to change, openness to change, and cynicism about organizational change. These constructs have distinct meanings and emphases and therefore they can provide us with different information regarding employees' evaluation of and concerns about particular change initiatives. In this literature review, the author discusses how the constructs are defined in the organizational change literature and synthesizes the antecedents of each construct. Based on the discussion, it is proposed that the constructs are susceptible to situational variables, and may change over time as individuals' experiences change; therefore, they are better conceptualized as states than as personality traits. ©2011 Wiley Periodicals, Inc.
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Change fatigue and cynicism towards change are among the most focal negative reactions to organizational change and are core antecedents of organizational malperformance, especially in environments of continual change that require high employee agility.
“Some of the most focal negative reactions to organizational change are change fatigue and cynicism towards change.”
From Creating a workforce of fatigued cynics? A randomized controlled trial of implementing an algorithmic decision-making support tool (2024) · cites this paper as M. Choi, 2011
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- Authors
- Choi, M.
- Affiliations
- Seoul National University (KR)
- Corresponding author
- Choi, Myungweon
- ORCID
- Choi, Myungweon
- Venue
- Human Resource Management
- Publisher
- Wiley
- Published
- 2011-07
- Volume
- 50
- Issue
- 4
- Pages
- 479-500
- ISSN
- 0090-4848 (ISSN-L)
- 1099-050X
- OpenAlex
- W2076351772
- Cited by
- 520
- References
- 108
- Citations by year
- 2026: 18 · 2025: 30 · 2024: 41 · 2023: 55 · 2022: 46 · 2021: 55 · 2020: 52 · 2019: 40 · 2018: 43 · 2017: 35 · 2016: 33 · 2015: 30 · 2014: 18 · 2013: 15 · 2012: 7
- FWCI
- 23.51
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Human Resource Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Change and Leadership
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Organizational Management and Change
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- organizational change, employee attitudes, readiness to change, commitment to change, openness to change, antecedents of attitude, situational variables, acceptance of change
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