The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Workplace deviance, organizational citizenship behavior, and business unit performance: the bad apples do spoil the whole barrel
Abstract
The influences of organizational citizenship behavior (OCB) and workplace deviant behavior (WDB) on business unit performance were investigated using data from branches of a fast food organization. Data included measures of WDB and OCB obtained from staff, ratings of performance provided by supervisors, and objective measures of performance. It was found that WDB was negatively and significantly associated with business unit performance measured both subjectively and objectively. OCB, however, failed to contribute to the prediction of business unit performance beyond the level that was achieved by WDB. It appeared, therefore, that the presence of deviant employees among business units impinges upon the performance of the business unit as a whole, whereas OCBs had comparatively little effect. Copyright © 2004 John Wiley & Sons, Ltd.
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Klein, K. J., Dansereau, F., & Hall, R. J. (1994) · The Academy of Management Review · doi:10.2307/258703 · Cited by 1,607
Rotundo, M., & Sackett, P. R. (2002) · Journal of Applied Psychology · doi:10.1037/0021-9010.87.1.66 · Cited by 1,545 · cited 4×
“They have been identified as task performance, organizational citizenship behavior (OCB), and workplace deviant behavior (WDB) (see Rotundo & Sackett, 2002, for a review).”
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Cited by
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009) · Journal of Applied Psychology · doi:10.1037/a0013079 · Cited by 2,356
Bolino, M. C., & Grant, A. M. (2016) · Academy of Management Annals · doi:10.5465/19416520.2016.1153260 · Cited by 682
How, when, and why bad apples spoil the barrel: negative group members and dysfunctional groups
Felps, W., Mitchell, T. R., & Byington, E. (2006) · Research in Organizational Behavior · doi:10.1016/s0191-3085(06)27005-9 · Cited by 395
Third parties’ reactions to the abusive supervision of coworkers
Mitchell, M. S., Vogel, R. M., & Folger, R. (2015) · Journal of Applied Psychology · doi:10.1037/apl0000002 · Cited by 337
Harming high performers: A social comparison perspective on interpersonal harming in work teams.
Lam, C. K., Van der Vegt, G. S., Walter, F., & Huang, X. (2011) · Journal of Applied Psychology · doi:10.1037/a0021882 · Cited by 176
Zhang, Y., Liu, X., & Chen, W. (2020) · Journal of Business and Psychology · doi:10.1007/s10869-019-09650-x · Cited by 35
Chen, S.-C., & Liu, N.-T. (2019) · Personnel Review · doi:10.1108/pr-09-2018-0368 · Cited by 30
Desselle, S. P., & Semsick, G. R. (2016) · American Journal of Pharmaceutical Education · doi:10.5688/ajpe8010168 · Cited by 21
Metadata
- Authors
- Dunlop, P. D., & Lee, K.
- Venue
- Journal of Organizational Behavior
- Publisher
- Wiley
- Published
- 2003-12-23
- Volume
- 25
- Issue
- 1
- Pages
- 67-80
- ISSN
- 0894-3796 (ISSN-L)
- 1099-1379
- OpenAlex
- W2051811470
- Cited by
- 543
- References
- 2
- FWCI
- 7.72
- Type
- journal article
- Language
- en
- Open access
- closed
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