The DOI matches its Crossref record; 76 of the 76 references it cites were found in a registry or an index.
Toward an integrated framework for online consumer behavior and decision making process: A review
Abstract
This paper presents a comprehensive review of recent empirical studies dealing with online consumer behavior and decision‐making processes. To that end, the paper adapts and extends Engel, Kollat, and Blackwell's (1978) and Engel, Blackwell, and Miniard's (1986) decision‐making model as backdrop in the review of the literature. The vast majority of studies examine the link between external factors and one or more components of the decision‐making process. The findings of this study show a paucity of research on a number of components of decision making, as well as inconsistencies in the way the online environment is characterized. Finally, the findings show that student samples are prevalent among the studies identified and the research method is biased toward the survey method as opposed to experimentation. Discussion and conclusions are provided, and directions for future research are presented. ©2010 Wiley Periodicals, Inc.
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Influencing factors of trust in consumer-to-consumer electronic commerce with gender and age
Yoon, H. S., & Occeña, L. G. (2015) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2015.02.003 · Cited by 192
Online shopping environments in fashion shopping: An S-O-R based review
Kawaf, F., & Tagg, S. (2012) · The Marketing Review · doi:10.1362/146934712x13366562572476 · Cited by 117
The role of E-quality within the consumer decision making process
Wen, C., R. Prybutok, V., Blankson, C., & Fang, J. (2014) · International Journal of Operations & Production Management · doi:10.1108/ijopm-07-2013-0352 · Cited by 79
Self-citationThe impact of organizational efforts on consumer concerns in an online context
Shukla, P. (2014) · Information & Management · doi:10.1016/j.im.2013.11.003 · Cited by 55
Online search for information about universities: a Hong Kong study
Wong, P., Lee, D., & M.L. Ng, P. (2018) · International Journal of Educational Management · doi:10.1108/ijem-12-2016-0268 · Cited by 30
Metadata
- Authors
- Darley, W. K., Blankson, C., & Luethge, D. J.
- Venue
- Psychology & Marketing
- Publisher
- Wiley
- Published
- 2010-01-08
- Volume
- 27
- Issue
- 2
- Pages
- 94-116
- ISSN
- 0742-6046 (ISSN-L)
- 1520-6793
- OpenAlex
- W2040376969
- Cited by
- 419
- References
- 76
- FWCI
- 29.32
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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