Cited by 204Quality and Supply ManagementOutsourcing and Supply Chain ManagementCustomer Service Quality and Loyalty

The value of relational learning in global buyer‐supplier exchanges: a dyadic perspective and test of the pie‐sharing premise

Cheung, Mee‐Shew, Myers, Matthew B., Mentzer, John T.·2011·Strategic Management Journal

Abstract

Research in collaborative interorganizational relationships has typically focused on the value of these relationships to a specific supply chain partner. Furthermore, the phenomenon has rarely been explored in a global setting. Using primary data from 126 cross‐border dyads, we investigate the influence of relational learning on the relationship performance of both the buyer and the supplier, testing the contention that both members (1) benefit from relational learning efforts and (2) enjoy equal pieces of the benefits pie. We find that three specific types of relational learning (information sharing, joint sensemaking, and knowledge integration) influence relationship performance, and that these dimensions of relational learning affect supply chain partners in different ways. We draw conclusions regarding the relative value of relational learning for both buyers and suppliers. Copyright © 2011 John Wiley & Sons, Ltd.

Integrity signals

Registry

Crossref · 10.1002/smj.926

Cites

5 of 5 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Cites

Flagged first, then by citations

Authors
Cheung, M., Myers, M. B., & Mentzer, J. T.
Affiliations
  • Xavier University (US)
  • University of Tennessee at Knoxville (US)
Corresponding author
Cheung, Mee‐Shew
Venue
Strategic Management Journal
Publisher
Wiley
Published
2011-03-21
Volume
32
Issue
10
Pages
1061-1082
ISSN
  • 0143-2095 (ISSN-L)
  • 1097-0266
OpenAlex
W2083551109
Cited by
204
References
5
Citations by year
2026: 11 · 2025: 8 · 2024: 13 · 2023: 12 · 2022: 21 · 2021: 15 · 2020: 19 · 2019: 17 · 2018: 11 · 2017: 16 · 2016: 15 · 2015: 10 · 2014: 16 · 2013: 13 · 2012: 6
FWCI
23.35
Type
journal article
Language
en
Open access
closed
Locations
Strategic Management Journal (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Outsourcing and Supply Chain Management
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Customer Service Quality and Loyalty
Keywords
relational learning, buyer-supplier relationships, interorganizational relationships, cross-border supply chains, relationship performance, information sharing, knowledge integration, dyads, global supply chains

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review