CivicBots – Chatbots for Supporting Youth in Societal Participation
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Chatbots have been suggested as accessible interactive systems for visually impaired users, as conversational support for users with special needs, and to support youth engagement in societal issues.
“Chatbots have been suggested as accessible interactive systems for visually impaired in need of an easily navigable user interface [7], as conversational support for users with special needs [19], and to support youth to engage in societal issues [110].”
From Future directions for chatbot research: An interdisciplinary research agenda (2021) · cites this paper as [110]
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- Authors
- Väänänen, K., Hiltunen, A., Varsaluoma, J., & Pietilä, I.
- Affiliations
- Tampere University (FI)
- Corresponding author
- Väänänen, Kaisa
- Venue
- Lecture Notes in Computer Science
- Publisher
- Springer International Publishing
- Published
- 2020
- Pages
- 143-157
- ISSN
- 0302-9743 (ISSN-L)
- 1611-3349
- OpenAlex
- W3000008633
- Cited by
- 22
- References
- 23
- Citations by year
- 2026: 2 · 2025: 3 · 2024: 4 · 2023: 6 · 2022: 1 · 2021: 3 · 2020: 3
- FWCI
- 4.58
- Type
- conference paper
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Lecture notes in computer science (publishedVersion)
- Tampere University Institutional Repository (Tampere University) (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
- Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Keywords
- chatbots, citizen participation, youth participation, digital democracy, urban planning, legislation, human-centered design, trustworthiness, privacy concerns, equality, user perception
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