Cited by 79Social Robot Interaction and HRITechnology Use by Older AdultsAI in Service Interactions

Retirement home staff and residents' preferences for healthcare robots

Broadbent, Elizabeth, Tamagawa, Rie, Kerse, Ngaire, Knock, Brett, Patience, Anna, MacDonald, Bruce·2009·RO-MAN 2009 - The 18th IEEE International Symposium on Robot and Human Interactive Communication

Abstract

As the proportion of people in the older age groups grows, demands on care providers increase. The ability of robotic technology to meet these demands is limited by a lack of acceptance by older people. This study investigates which tasks staff and residents in a retirement village would like a robot to assist with, as well as their attitudes towards robots and preferences for their appearance. Findings show that residents are more positive about robots than staff, and participants prefer a silver robot of 1.25 m height, with wheels and a screen on the body. Residents would most like the robot to assist with detecting falls, turning on and off appliances, lifting, cleaning, medication reminding, making phone calls and monitoring location. Making robots that fit these preferences may increase the acceptance of robotic assistants by older people.

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Registry

Crossref · 10.1109/roman.2009.5326284

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  • Most prior HRI participatory design studies with older adults do not include the actual robot, relying instead on video demonstrations, storyboard images, or other images of robots.

    “Most of these studies do not include the actual robot, and they instead rely on video demonstrations [6, 16], storyboard images showing what a robot may do [5], or other images of robots [9].”

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Authors
Broadbent, E., Tamagawa, R., Kerse, N., Knock, B., Patience, A., & MacDonald, B.
Affiliations
University of Auckland (NZ)
Venue
RO-MAN 2009 - The 18th IEEE International Symposium on Robot and Human Interactive Communication
Publisher
IEEE
Published
2009-09
Pages
645-650
ISSN
1944-9437 (ISSN-L)
OpenAlex
W2119553435
Cited by
79
References
32
Citations by year
2026: 1 · 2025: 1 · 2024: 7 · 2023: 3 · 2022: 5 · 2021: 9 · 2020: 8 · 2019: 3 · 2018: 6 · 2017: 1 · 2016: 5 · 2015: 6 · 2014: 9 · 2013: 2 · 2012: 6
FWCI
8.12
Type
conference paper
Language
en
Open access
closed
Locations
  • IEEE RO-MAN (publishedVersion)
  • ResearchSpace (University of Auckland) (submittedVersion)
Topics
  • Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
  • Social Sciences › Demography › Technology Use by Older Adults
  • Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords
healthcare robots, robot acceptance, older adults, retirement homes, nursing home staff, resident preferences, robot appearance, assistive robotics, fall detection, medication reminders, location tracking

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