Attitudinal and Intentional Acceptance of Domestic Robots by Younger and Older Adults

Ezer, Neta; Fisk, Arthur D.; Rogers, Wendy A.

doi:10.1007/978-3-642-02710-9_5

Cited by 134Social Robot Interaction and HRITechnology Use by Older AdultsAI in Service Interactions

Attitudinal and Intentional Acceptance of Domestic Robots by Younger and Older Adults

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Ezer, Neta, Fisk, Arthur D., Rogers, Wendy A.·2009·Lecture Notes in Computer Science

DOI 10.1007/978-3-642-02710-9_5PMC PMC4288776

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Abstract

A study was conducted to examine the expectations that younger and older individuals have about domestic robots and how these expectations relate to robot acceptance. In a questionnaire participants were asked to imagine a robot in their home and to indicate how much items representing technology, social partner, and teammate acceptance matched their robot. There were additional questions about how useful and easy to use they thought their robot would be. The dependent variables were attitudinal and intentional acceptance. The analysis of the responses of 117 older adults (aged 65-86) and 60 younger adults (aged 18-25) indicated that individuals thought of robots foremost as performance-directed machines, less so as social devices, and least as unproductive entities. The robustness of the Technology Acceptance Model to robot acceptance was supported. Technology experience accounted for the variance in robot acceptance due to age.

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Participants recommended that the robot will incrementally introduce new features and be able to support and encourage older adults to use the technology as an installation method.
“• Option 4: Robot will incrementally introduce new features and be able to support and encourage older adults to use the technology (Dewar and Dutton, 1986; Green et al., 1995; Ezer et al., 2009).”
From Personal Narratives in Technology Design: The Value of Sharing Older Adults’ Stories in the Design of Social Robots (2021) · cites this paper as Ezer et al., 2009
The Introduction says incremental innovations are generally accepted more readily than disruptive technologies, and the Discussion links ease of use to acceptance of domestic robots. Neither section reports participants recommending gradual feature introduction or a robot-led method of supporting older adults during installation. The cited paper supports the rationale for the option, not the specific recommendation. (LLM, conf=0.82)
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Self-citation

Authors: Ezer, N., Fisk, A. D., & Rogers, W. A.
Affiliations: Georgia Institute of Technology (US)
ORCID: Rogers, Wendy A.
Venue: Lecture Notes in Computer Science
Publisher: Springer Berlin Heidelberg
Published: 2009
Volume: 5615
Pages: 39-48
ISSN: 0302-9743 (ISSN-L)
1611-3349
DOI: 10.1007/978-3-642-02710-9_5
PMC: PMC4288776
OpenAlex: W1698088155
Cited by: 134
References: 20
Citations by year: 2026: 3 · 2025: 5 · 2024: 11 · 2023: 5 · 2022: 11 · 2021: 13 · 2020: 8 · 2019: 22 · 2018: 8 · 2017: 11 · 2016: 5 · 2015: 7 · 2014: 8 · 2013: 7 · 2012: 4
FWCI: 6.25
Type: conference paper
Language: en
Open access: green
europepmc.org
Licence: www.springer.com/tdm (tdm)
Locations: Lecture notes in computer science (publishedVersion)
PubMed (publishedVersion)
Europe PMC (PubMed Central) (acceptedVersion)
PubMed Central (acceptedVersion)
Funders: National Institute on Aging (P01AG017211)
Topics: Social Sciences › Psychology › Social Psychology › Social Robot Interaction and HRI
Social Sciences › Demography › Technology Use by Older Adults
Physical Sciences › Computer Science › Artificial Intelligence › AI in Service Interactions
Keywords: home robots, robot acceptance, technology acceptance, older adults, young adults, age differences, technology experience, perceived usefulness, perceived ease of use, social robots, technology acceptance model

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Attitudinal and Intentional Acceptance of Domestic Robots by Younger and Older Adults

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