When stereotypes meet robots: the double-edge sword of robot gender and personality in human-robot interaction

Judgment under Uncertainty: Heuristics and Biases: Biases in judgments reveal some heuristics of thinking under uncertainty.

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Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model

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The development of markers for the Big-Five factor structure

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Humans and automation: Use, misuse, disuse, abuse

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A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction

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Does computer-synthesized speech manifest personality? Experimental tests of recognition, similarity-attraction, and consistency-attraction

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Predicting adolescents' use of social networking sites from an extended theory of planned behaviour perspective

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What mediates sex discrimination in hiring decisions?

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Persuasive robotic assistant for health self-management of older adults: design and evaluation of social behaviors

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Attitudinal and Intentional Acceptance of Domestic Robots by Younger and Older Adults

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Brave new world: service robots in the frontline

Wirtz, J., Patterson, P. G., Kunz, W. H., Gruber, T., Lu, V. N., Paluch, S., & Martins, A. (2018) · Journal of Service Management · doi:10.1108/josm-04-2018-0119 · Cited by 2,315 · see citing works

AI in marketing, consumer research and psychology: A systematic literature review and research agenda

Mariani, M. M., Perez‐Vega, R., & Wirtz, J. (2022) · Psychology & Marketing · doi:10.1002/mar.21619 · Cited by 631 · see citing works

Trustworthy AI: From Principles to Practices

Li, B., Qi, P., Liu, B., Di, S., Liu, J., Pei, J., Yi, J., & Zhou, B. (2023) · ACM Computing Surveys · doi:10.1145/3555803 · Cited by 612 · see citing works

Voice in Human–Agent Interaction: A Survey

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Why Is Artificial Intelligence Blamed More? Analysis of Faulting Artificial Intelligence for Self-Driving Car Accidents in Experimental Settings

Hong, J.-W., Wang, Y., & Lanz, P. (2020) · International Journal of Human–Computer Interaction · doi:10.1080/10447318.2020.1785693 · Cited by 130 · see citing works

Algorithmic Transference: People Overgeneralize Failures of AI in the Government

Longoni, C., Cian, L., & Kyung, E. J. (2023) · Journal of Marketing Research · doi:10.1177/00222437221110139 · Cited by 121 · see citing works

We and it: an interdisciplinary review of the experimental evidence on how humans interact with machines

Chugunova, M., & Sele, D. (2022) · Journal of Behavioral and Experimental Economics · doi:10.1016/j.socec.2022.101897 · Cited by 118 · see citing works

Human–robot similarity and willingness to work with a robotic co-worker

You, S., & Robert Jr., L. P. (2018) · Proceedings of the 2018 ACM/IEEE International Conference on Human-Robot Interaction · doi:10.1145/3171221.3171281 · Cited by 118 · see citing works

Ffab—the form function attribution bias in human-robot interaction

Haring, K. S., Watanabe, K., Velonaki, M., Tossell, C. C., & Finomore, V. (2018) · IEEE Transactions on Cognitive and Developmental Systems · doi:10.1109/tcds.2018.2851569 · Cited by 78 · see citing works

Meet Stevie: a Socially Assistive Robot Developed Through Application of a ‘Design-Thinking’ Approach

McGinn, C., Bourke, E., Murtagh, A., Donovan, C., Lynch, P., Cullinan, M. F., & Kelly, K. (2020) · Journal of Intelligent & Robotic Systems · doi:10.1007/s10846-019-01051-9 · Cited by 46 · see citing works

Can robots elicit empathy? The effects of social robots’ appearance on emotional contagion

Yang, W., & Xie, Y. (2024) · Computers in Human Behavior: Artificial Humans · doi:10.1016/j.chbah.2024.100049 · Cited by 42 · see citing works

Effects of communication style, anthropomorphic setting and individual differences on older adults using voice assistants in a health context

Zhong, R., & Ma, M. (2022) · BMC Geriatrics · doi:10.1186/s12877-022-03428-2 · Cited by 36 · see citing works

Enactive artificial intelligence: subverting gender norms in human-robot interaction

Hipólito, I., Winkle, K., & Lie, M. (2023) · Frontiers in Neurorobotics · doi:10.3389/fnbot.2023.1149303 · Cited by 27 · see citing works