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Workplace-based assessment: a review of user perceptions and strategies to address the identified shortcomings
Abstract
Workplace based assessments (WBAs) are now commonplace in postgraduate medical training. User acceptability and engagement is essential to the success of any medical education innovation. To this end, possessing an insight into trainee and trainer perceptions towards WBAs will help identify the major problems, permitting strategies to be introduced to improve WBA implementation. A review of literature was performed to identify studies examining trainee and trainer perceptions towards WBAs. Studies were excluded if non-English or sampling a non-medical/dental population. The identified literature was synthesised for the purpose of this critical narrative review. It is clear that there is widespread negativity towards WBAs in the workplace. This has negatively impacted on the effectiveness of WBA tools as learning aids. This negativity exists in trainees but also to an extent in their trainers. Insight gained from the literature reveals three dominant problems with WBA implementation: poor understanding as to the purpose of WBAs; insufficient time available for undertaking these assessments; and inadequate training of trainers. Approaches to addressing these three problems with WBA implementation are discussed. It is likely that a variety of solutions will be required. The prevalence of negativity towards WBAs is substantial in both trainees and trainers, eroding the effectiveness of learning that is consequent upon them. The educational community must now listen to the concerns being raised by the users and consider the range of strategies being proposed to improve the experiences of trainees, and their trainers.
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“Lack of faculty insight in the assessment process remains an issue [87].”
From Guidelines: The do’s, don’ts and don’t knows of feedback for clinical education. (2015) · cites this paper as [87]
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Metadata
- Authors
- Massie, J., & Ali, J. M.
- Affiliations
- University of Cambridge (GB)
- Corresponding author
- Ali, Jason M.
- ORCID
- Ali, Jason M.
- Venue
- Advances in Health Sciences Education
- Published
- 2015-05-24
- Volume
- 21
- Issue
- 2
- Pages
- 455-473
- ISSN
- 1382-4996 (ISSN-L)
- 1573-1677
- OpenAlex
- W314279525
- Cited by
- 147
- References
- 69
- Citations by year
- 2026: 12 · 2025: 10 · 2024: 14 · 2023: 15 · 2022: 14 · 2021: 16 · 2020: 17 · 2019: 18 · 2018: 15 · 2017: 8 · 2016: 7 · 2015: 1
- FWCI
- 1.49
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Advances in Health Sciences Education (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Education › Innovations in Medical Education
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Health Sciences › Medicine › Rehabilitation › Musculoskeletal Disorders and Rehabilitation
- Keywords
- workplace-based assessment, graduate medical education, trainee perceptions, trainer perceptions, user acceptance, assessment implementation, trainer training, medical education innovation
- MeSH terms
- Attitude of Health Personnel, Clinical Competence, Educational Measurement, Employee Performance Appraisal, Faculty, Medical, Humans, Internship and Residency, Perception, Workplace, Observation
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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