The DOI matches its Crossref record; 67 of the 69 references it cites were found in a registry or an index.
Workplace-based assessment: a review of user perceptions and strategies to address the identified shortcomings
Abstract
Workplace based assessments (WBAs) are now commonplace in postgraduate medical training. User acceptability and engagement is essential to the success of any medical education innovation. To this end, possessing an insight into trainee and trainer perceptions towards WBAs will help identify the major problems, permitting strategies to be introduced to improve WBA implementation. A review of literature was performed to identify studies examining trainee and trainer perceptions towards WBAs. Studies were excluded if non-English or sampling a non-medical/dental population. The identified literature was synthesised for the purpose of this critical narrative review. It is clear that there is widespread negativity towards WBAs in the workplace. This has negatively impacted on the effectiveness of WBA tools as learning aids. This negativity exists in trainees but also to an extent in their trainers. Insight gained from the literature reveals three dominant problems with WBA implementation: poor understanding as to the purpose of WBAs; insufficient time available for undertaking these assessments; and inadequate training of trainers. Approaches to addressing these three problems with WBA implementation are discussed. It is likely that a variety of solutions will be required. The prevalence of negativity towards WBAs is substantial in both trainees and trainers, eroding the effectiveness of learning that is consequent upon them. The educational community must now listen to the concerns being raised by the users and consider the range of strategies being proposed to improve the experiences of trainees, and their trainers.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Lack of faculty insight in the assessment process remains an issue [87].”
From Guidelines: The do’s, don’ts and don’t knows of feedback for clinical education. (2015) · cites this paper as [87]
Citations
Cites
Hattie, J., & Timperley, H. (2007) · Review of Educational Research · doi:10.3102/003465430298487 · Cited by 12,905
The assessment of clinical skills/competence/performance
Miller, G. E. (1990) · Academic Medicine · doi:10.1097/00001888-199009000-00045 · Cited by 4,883
Square, T., London, & Wc, H. (1920) · British Journal of Ophthalmology · doi:10.1136/bjo.4.1.25 · Cited by 1,623
Workplace-based assessment as an educational tool: AMEE Guide No. 31
Norcini, J., & Burch, V. (2007) · Medical Teacher · doi:10.1080/01421590701775453 · Cited by 984
Veloski, J., Boex, J. R., Grasberger, M. J., Evans, A., & Wolfson, D. B. (2006) · Medical Teacher · doi:10.1080/01421590600622665 · Cited by 500
Impact of workplace based assessment on doctors' education and performance: a systematic review
Miller, A. P., & Archer, J. C. (2010) · BMJ · doi:10.1136/bmj.c5064 · Cited by 462
From context to contextualizing
van Oers, B. (1998) · Learning and Instruction · doi:10.1016/s0959-4752(98)00031-0 · Cited by 335
Faculty and the Observation of Trainees’ Clinical Skills: Problems and Opportunities
Holmboe, E. S. (2004) · Academic Medicine · doi:10.1097/00001888-200401000-00006 · Cited by 327
Programmatic assessment of competency-based workplace learning: when theory meets practice
Bok, H. G., Teunissen, P. W., Favier, R. P., Rietbroek, N. J., Theyse, L. F., Brommer, H., Haarhuis, J. C., van Beukelen, P., van der Vleuten, C. P., & Jaarsma, D. A. (2013) · BMC Medical Education · doi:10.1186/1472-6920-13-123 · Cited by 303
Implementing workplace‐based assessment across the medical specialties in the United Kingdom
Wilkinson, J. R., Crossley, J. G. M., Wragg, A., Mills, P., Cowan, G., & Wade, W. (2008) · Medical Education · doi:10.1111/j.1365-2923.2008.03010.x · Cited by 272
Flagged first, then by citations
2 of the 69 references couldn’t be matched to a known paper.
Research works printed but not linked: 1
- Academy of Medical Royal Colleges. (2009). Improving assessment. London: Academy of Medical Royal Colleges.
Cited by
Sorted by citations
Items 101–147 of 147
Koh, S. K., Loo, L. W., Goh, Z., Samarasekera, D. D., Ho, C. C. C., Gallagher, P., Chui, W. K., & Wong, C. M. L. (2025) · The Asia Pacific Scholar · doi:10.29060/taps.2026-11-1/oa3683 · Cited by 1
Developing Resident-Sensitive Quality Measures for Internal Medicine
Tang, B., Lam, A. C. L., Wankiewicz, M., Ismail, M. F., Roberts, S. B., Liu, C., Schumacher, D. J., Kinnear, B., Park, Y. S., Tess, A. V., et al. (2026) · JAMA Network Open · doi:10.1001/jamanetworkopen.2026.11700 · Cited by 1
Kompetenzorientierte Weiterbildung in der Dermatologie
Ochsendorf, F. R., & Welzel, J. (2021) · Der Hautarzt · doi:10.1007/s00105-021-04820-6 · Cited by 1
Work‐based feedback conversations with GP teachers
Sturman, N. J., Mitchell, B. L., Jennings, W., Kelly, M., O'Reilly, J. M., & King, D. B. (2023) · The Clinical Teacher · doi:10.1111/tct.13576 · Cited by 1
The Effect of Applying DOPS on BDS Students’ Orthodontic Skills: A Quasi-Experimental Study
Azeem, M., Iqbal, J., & Haq, A. U. (2019) · Journal of The Pakistan Dental Association · doi:10.25301/jpda.281.18 · Cited by 1
Airway advanced training: experiences from a UK-based tertiary referral head and neck center
Keane, O., Muldoon, S., & Ahmad, I. (2019) · Journal of Head & Neck Anesthesia · doi:10.1097/hn9.0000000000000003 · Cited by 1
Phinney, L. B., Fluet, A., OʼBrien, B. C., Seligman, L., & Hauer, K. E. (2021) · Academic Medicine · doi:10.1097/acm.0000000000004322 · Cited by 1
Teunissen (2018) · doi:10.26481/spe.20180202pt · Cited by 1
Four ways to get a grip on making robust decisions from workplace-based assessments
WILKINSON, T. J. (2022) · Canadian Medical Education Journal · doi:10.36834/cmej.73361 · Cited by 1
Building a System of Competency-Based Assessment
Young, J. Q., Taglienti, J., Cagande, C., Greenstein, S., Costakis, A., & Aggrawal, R. (2022) · Springer eBooks · doi:10.1007/978-3-031-00836-8_17 · Cited by 1
Improving workplace‐based assessments: a response to Ali and Goh
Chambers, T. (2018) · The Clinical Teacher · doi:10.1111/tct.12774
Flood, M. (2018) · Lancaster EPrints (Lancaster University) · doi:10.17635/lancaster/thesis/494
Hodwitz, K. (2018) · TSpace (University of Toronto)
Use of work-based assessments in postgraduate medical education
Alazzawi, S., & Berstock, J. R. (2019) · British Journal of Hospital Medicine · doi:10.12968/hmed.2019.80.5.285
Tabeekh, M. A. S. A. (2018) · Animal Review · doi:10.18488/journal.ar.2017.44.53.57
Tomkins, A., Sherratt, C., & Patel, M. (2019) · Journal of Contemporary Medical Education · doi:10.5455/jcme.20190705075510
'Can you watch me please?' An evaluation of supervised learning events for medical students
Desai, A., Green, J., Harrop, E. J., & Goodfellow, R. (2020) · The British Student Doctor Journal · doi:10.18573/bsdj.211
A profile of physiotherapy practice educators and practice tutors in the Republic of Ireland
O’Connor, A., & McCurtin, A. (2021) · Physiotherapy Practice and Research · doi:10.3233/ppr-200427
Factors’ Influencing Users’ Perceptions on Workplace-Based Formative Assessment
Andreou, V., Peters, S., Eggermont, J., & Schoenmakers, B. (2021) · Advances in Social Science, Education and Humanities Research/Advances in social science, education and humanities research · doi:10.2991/assehr.k.210930.003
de Jonge, L. P. J. W. M. (2022) · Research Publications (Maastricht University) · doi:10.26481/dis.20220328lj
Assessing trainee's performance using reported observations: Perceptions of nurse meta-assessors
Blanchette, P. L., Poitras, M.-È., & St‐Onge, C. (2023) · Nurse Education Today · doi:10.1016/j.nedt.2023.105836
Jeppesen, B. F. (2023) · Research Square · doi:10.21203/rs.3.rs-3115134/v1
Assessment of Entrustable Professional Activities among Dutch Endocrine SupervisorsPreprint
de Laat, J. M., van der Horst‐Schrivers, A. N. A., Appelman‐Dijkstra, N. M., Bisschop, P. H. L. T., Dreijerink, K. M. A., Drent, M. L., van der Klauw, M. M., de Ranitz‐Greven, W. L., Stades, A. M. E., Stikkelbroeck, N. M. M. L., et al. (2023) · Research Square · doi:10.21203/rs.3.rs-3256755/v1
Ebneter, A. S., Kaya, E., Mair, P., Affolter, B., & Eychmueller, S. (2024) · Palliative Medicine Reports · doi:10.1089/pmr.2024.0004
Chan, T. M., Yılmaz, Y., Nunez, A. J., Ariaeinejad, A., Lee, M., & Sherbino, J. (2024) · doi:10.32920/27926787
Chan, T. M., Yılmaz, Y., Nunez, A. J., Ariaeinejad, A., Lee, M., & Sherbino, J. (2024) · doi:10.32920/27926787.v1
Smith, H., Colangelo, H., Mader, K., Silva, R., Adams, J. E., & Lockspeiser, T. M. (2025) · Teaching and Learning in Medicine · doi:10.1080/10401334.2025.2495351
The Certified Mental Health Assistant: An Innovative Solution to a Growing Crisis
Welton, R. S. (2025) · Academic Psychiatry · doi:10.1007/s40596-025-02244-1
Pinilla, S., Kyrou, A., Klöppel, S., Strik, W., Nissen, C., & Huwendiek, S. (2021) · Figshare · doi:10.6084/m9.figshare.14462863
Baboolal, S. O., & Singaram, V. S. (2024) · Figshare · doi:10.6084/m9.figshare.26652147
de Jonge, L. P. J. W. M., Minkels, F. N. E., Govaerts, M., Muris, J. W. M., Kramer, A. W. M., van der Vleuten, C. P. M., & Timmerman, A. A. (2022) · Figshare · doi:10.6084/m9.figshare.19681655
Ossenberg, C., Henderson, A. J., & Mitchell, M. L. (2020) · Figshare · doi:10.6084/m9.figshare.13290499
de Jonge, L. P. J. W. M., Minkels, F. N. E., Govaerts, M., Muris, J. W. M., Kramer, A. W. M., van der Vleuten, C. P. M., & Timmerman, A. A. (2022) · Figshare · doi:10.6084/m9.figshare.19681658
Akhtar, A., & Machado, M. (2025) · Research Square · doi:10.21203/rs.3.rs-8310571/v1
Nowicki, K. D., & Turner, D. A. (2026) · Springer eBooks · doi:10.1007/978-3-032-12952-9_21
Usability and Utility of Virtual and In-Person Direct Observation of Resident-Patient Encounters
Samide, A. J., Morrison, J. M., Hill, T. A., Thomas, M. W., & Collins, K. R. (2025) · Hospital Pediatrics · doi:10.1542/hpeds.2024-008185
Workplace‐based assessments: common pitfalls and mitigating strategies
Ng, I. K., Goh, W. G. W., Thong, C. Z. Y., Leung, A. J., & Teo, K. S. H. (2026) · Internal Medicine Journal · doi:10.1111/imj.70398
Understanding the Experiences of Designated Assessors: an Interpretive Phenomenological Study
Bradley, E. B., Teal, C. R., Parsons, A. S., & Gusic, M. E. (2026) · Medical Science Educator · doi:10.1007/s40670-026-02724-5
Okoye, A. G., & Huser, C. A. M. (2026) · BMC Medical Education · doi:10.1186/s12909-026-09228-1
Cooper, J. L., Gozdzik, M., Lai, H., Silverman, J. A., & Kroeker, K. I. (2026) · BMC Medical Education · doi:10.1186/s12909-026-09821-4
Grigoroviča, E., Slavinska, A., Bahs, G., Muravska, T., & Edelmers, E. (2026) · Healthcare · doi:10.3390/healthcare14142032
Yu, E., Tian, H., Mohamad, F., Schultz, K., McEwen, L., Gauthier, S. R., Braund, H., Cofie, N., Dalgarno, N., Szulewski, A., et al. (2026) · Canadian Medical Education Journal · doi:10.36834/v1anvj69
Education Research: More Than a Checkbox
Latimer, C., Thompson-Stone, R. I., & Troy, E. T. (2026) · Neurology Education · doi:10.1212/ne9.0000000000200330
Abdouli, K., Bamadhaf, W., & Rajalingam, P. (2026) · Research Square · doi:10.21203/rs.3.rs-10612322/v1
Towards responsible AI in workplace-based assessment: a scoping review using Downing’s framework
Kondo, T., Miura, S., Kataoka, Y., Yakura, H., Nishigori, H., & Donkers, J. H. H. L. M. (2026) · Assessment in Education Principles Policy and Practice · doi:10.1080/0969594x.2026.2736631
ENTrain: an online otolaryngology work based assessment tool
Wu, J., Care, R., & Stringer, A. (2026) · Australian Journal of Otolaryngology · doi:10.21037/ajo-2026-1-0014
Metadata
- Authors
- Massie, J., & Ali, J. M.
- Affiliations
- University of Cambridge (GB)
- Corresponding author
- Ali, Jason M.
- ORCID
- Ali, Jason M.
- Venue
- Advances in Health Sciences Education
- Published
- 2015-05-24
- Volume
- 21
- Issue
- 2
- Pages
- 455-473
- ISSN
- 1382-4996 (ISSN-L)
- 1573-1677
- OpenAlex
- W314279525
- Cited by
- 147
- References
- 69
- Citations by year
- 2026: 12 · 2025: 10 · 2024: 14 · 2023: 15 · 2022: 14 · 2021: 16 · 2020: 17 · 2019: 18 · 2018: 15 · 2017: 8 · 2016: 7 · 2015: 1
- FWCI
- 1.49
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Advances in Health Sciences Education (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Education › Innovations in Medical Education
- Health Sciences › Medicine › Family Practice › Clinical Reasoning and Diagnostic Skills
- Health Sciences › Medicine › Rehabilitation › Musculoskeletal Disorders and Rehabilitation
- Keywords
- workplace-based assessment, graduate medical education, trainee perceptions, trainer perceptions, user acceptance, assessment implementation, trainer training, medical education innovation
- MeSH terms
- Attitude of Health Personnel, Clinical Competence, Educational Measurement, Employee Performance Appraisal, Faculty, Medical, Humans, Internship and Residency, Perception, Workplace, Observation
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review