An Institutional Perspective: How Gatekeepers on a Higher Education Interact for the Organization of Access
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Previous studies on campus accessibility in HCI show that even without formal accessibility roles, many administrative and faculty members make decisions impacting disabled students' experiences.
“Previous studies on campus accessibility in HCI show that even without formal accessibility roles, many administrative and faculty members make decisions impacting disabled students' experiences [99].”
From Rethinking “Empowering Technology” in Higher Education Accessibility: A Case Study of Disabled Students’ Experiences at a German University (2026) · cites this paper as [99]
Research in higher education highlights the importance of accessible institutions and the shared responsibility of stakeholders for access.
“Research in higher education highlights the importance of accessible institutions and the shared responsibility of stakeholders for access [14, 23, 99].”
From Rethinking “Empowering Technology” in Higher Education Accessibility: A Case Study of Disabled Students’ Experiences at a German University (2026) · cites this paper as [99]
Empowering technologies in higher education encourage the campus community to share accessible definitions and practices and involve allies in supporting disabled students.
“Empowering technologies in higher education encourages the campus community to share accessible definitions and practices [99] and involve allies (e.g., family, friends) in supporting disabled students [14].”
From Rethinking “Empowering Technology” in Higher Education Accessibility: A Case Study of Disabled Students’ Experiences at a German University (2026) · cites this paper as [99]
Cites
Using thematic analysis in psychology
Braun, V., & Clarke, V. (2006) · Qualitative Research in Psychology · doi:10.1191/1478088706qp063oa · Cited by 194,414 · see citing works
Academic Ableism: Disability and Higher Education
Dolmage, J. (2017) · University of Michigan Press eBooks · doi:10.3998/mpub.9708722 · Cited by 884 · see citing works
Interdependence as a Frame for Assistive Technology Research and Design
Bennett, C. L., Brady, E., & Branham, S. M. (2018) · Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3234695.3236348 · Cited by 407 · cited 1× · see citing works
“…organization of access around the interactions between small mixed-ability dyads (Branham and Kane, 2015a, 2015b; Das et al., 2019), pointing to the value of mutual labor, dynamic definitions, the importance of work distribution, independence as well as inter-dependency (Bennett et al., 2018).”
BackgroundBranham, S. M., & Kane, S. K. (2015) · Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility - ASSETS '15 · doi:10.1145/2700648.2809864 · Cited by 169 · see citing works
Navigating Graduate School with a Disability
Jain, D., Potluri, V., & Sharif, A. (2020) · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility · doi:10.1145/3373625.3416986 · Cited by 90 · see citing works
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Accessibility Work in Academia: Balancing Needs, Bridging Gaps, and Breaking Down Barriers
Ly, C. K., Cross, T., Petterson, A., Pandey, I., & Chandra, P. (2025) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3757454 · Cited by 5 · see citing works
“Aligned with these perspectives on collaborative access work, scholars in HCI and CSCW investigate how groups of people actively create and negotiate accessibility in practice, with particular attention to the role of socio-technical infrastructures in shaping access-making processes [66, 100, 101].”
Tang, X., & Zhang, W. (2026) · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790464 · Cited by 3 · see citing works
“Studies also emphasize the need for clear communication and collaboration among key stakeholders, as a lack of shared understanding often hinders effective support [55, 101].”
InfluentialMeiners, A.-L., Yildiz, Z., Gerling, K., Alexandrovsky, D., & Biernacka, K. (2026) · ACM Transactions on Accessible Computing · doi:10.1145/3814957
- Authors
- Yıldız, Z., & Subaşı, Ö.
- Affiliations
- Koç University (TR)
- Corresponding author
- Yıldız, Zeynep
- Venue
- Computer Supported Cooperative Work (CSCW)
- Published
- 2023-06-17
- Volume
- 32
- Issue
- 3
- Pages
- 713-744
- ISSN
- 0925-9724 (ISSN-L)
- 1573-7551
- OpenAlex
- W4381053252
- Cited by
- 5
- References
- 5
- Citations by year
- 2026: 2 · 2025: 3
- FWCI
- 4.96
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- Locations
- Computer Supported Cooperative Work (CSCW) (publishedVersion)
- Topics
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Social Sciences › Safety Research › Disability Rights and Representation
- Social Sciences › Safety Research › Disability Education and Employment
- Keywords
- accessibility in higher education, gatekeepers, people with disabilities, disability justice, institutional communication, feedback loops, inclusive higher education
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