Cited by 0Digital Accessibility for DisabilitiesDisability Education and EmploymentAssistive Technology in Communication and Mobility

Rethinking “Empowering Technology” in Higher Education Accessibility: A Case Study of Disabled Students’ Experiences at a German University

Open access
Meiners, Anna-Lena, Yildiz, Zeynep, Gerling, Kathrin, Alexandrovsky, Dmitry, Biernacka, Katharina·2026·ACM Transactions on Accessible Computing

Abstract

In higher education, disabled students continue to face challenges in achieving a fully equitable and rewarding academic and social studentship experience, despite existing accessibility laws and the potential of technology to enhance access. In this case study, we explore the experiences of 12 disabled students with various disabilities through in-depth interviews to answer our research questions: (1) How do disabled students (not) use (assistive) technologies to navigate higher education and how does this affect their studentship experience specifically around accessibility? and (2) What are the implications for organizational, community-level, and individual technologies for empowering disabled students in higher education? Through reflexive thematic analysis of the students’ accounts, we present our findings under two main themes: (1) Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem , and (2) Navigating the System and Own Resources: The Long Journey toward Accessibility . Later, we discuss our findings from the perspective of Empowerment Theory and show how empowerment in the higher education context may be understood at three different levels: organizational, community, and individual. Finally, we define “empowering technology” in the context of higher education accessibility and provide design considerations for empowering technology in higher education.

AI snapshot

Written from the paper’s full text.

TL;DR

This qualitative case study interviews 12 disabled students at a German technical university to examine how they use or avoid assistive and mainstream technologies across academic and social campus life. Applying Empowerment Theory, it argues that empowering technology must operate at organizational, community, and individual levels, and offers design considerations for higher education accessibility.

Key findings

  • Participants’ experiences are organized under two themes: (1) *Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem* and (2) *Navigating the System and Own Resources: The Long Journey toward Accessibility*.
  • Disability visibility, disclosure, and stigma shaped technology use: assistive and mainstream technologies could make disability visible or invisible, and students weighed effort, cost, privacy, environmental values, and social norms when deciding whether to use them.
  • Access often depended on “luck” and individual initiative rather than systemic support; institutional systems lacked transparency, flexibility, communication channels, and accessible campus information, and technologies sometimes increased the effort disabled students had to expend.
  • Using Zimmerman’s Empowerment Theory, the authors define “empowering technology” across organizational, community, and individual levels and provide cross-level design considerations (Table 4), emphasizing interdependence rather than individual-only empowerment.

Methods

  • Qualitative case study at a large German technical university; semi-structured interviews with 12 disabled students (6 women, 5 men, 1 diverse; age 21–29, M = 25.3, SD = 2.6; one preferred not to disclose age; most in advanced bachelor’s/master’s studies, plus 2 PhD students; diverse fields and disabilities).
  • Recruitment via word-of-mouth, flyers/posters, and key mediators; participants had to self-identify as disabled, be over 18, and be enrolled; compensation was 20€. Interviews averaged 1.5 hours (shortest about 1 hour, longest almost 2 hours; total 17 hours 18 minutes); 2 were remote, and 2 included an assistant.
  • Reflexive thematic analysis: transcripts were read and coded, a code manual was developed, reliability was checked on two interviews, and codes/themes were iteratively refined to saturation.

Limitations

  • Stated in the paper: the study took place at one German university with specific organizational and legislative rules that may not apply elsewhere; the sample does not fully represent all disabled students at the institution or other disabled community members (e.g., disabled employees); and the small sample size limits breadth and generalizability.
  • Evident from the text: recruitment relied on word-of-mouth, flyers, and key mediators, so participants were self-selected; the institution does not formally collect overall numbers of disabled students or collective accommodation statistics; and findings are based on self-report, with some participants referring to prior universities but the main focus on the current institution.

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Integrity signals

Registry

Crossref · 10.1145/3814957

Cites

79 of 79 references verified0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

13 of 64 cited sources checked · 10 supported · 0 flagged · accuracy not yet measured

  • Premisecitation
    § 2.3 Disability and Technology in Higher Education · p. 6

    Accessing technology is a complex process for disabled students because of issues around stigma, visibility, or disclosure.

    “First, accessing technology is a complex process for disabled students considering issues around stigma, visibility, or disclosure [18]”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [18] [18] Gayle Brewer, Emily Urwin, and Beth Witham. 2025. Disabled student experiences of higher education. Disability & Society 40, 1 (2025), 108-127. - source
  • Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 22

    Existing work mostly focuses on the use of AI for accessibility for individual use, such as by disabled students.

    “Existing work mostly focuses on the use of AI for accessibility for individual use (e.g., disabled students, [6, 27]); organizational-level adaptation may also be very helpful for ensuring an accessible and inclusive higher education institution.”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [6] [6] Alex Atcheson, Omar Khan, Brian Siemann, Anika Jain, and Karrie Karahalios. 2025. 'I'd never actually realized how big an impact it had until now': Perspectives of university students with disabilities on generative artificial intelligence. In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems , 1-22. - source
    • cites [27] [27] Cristina Dumitru, Ghaida Muttashar Abdulsahib, Osamah Ibrahim Khalaf, and Akram Bennour. 2024. Integrating artificial intelligence in supporting students with disabilities in higher education: An integrative review. Technology and Disability 38, 1 (2024), 3-24. - source
  • Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 11

    Visibility and disclosure of disability in the higher education setting were central concerns among many participants.

    “Our results show that visibility and disclosure of disability in the higher education setting were central concerns among many participants.”
    Quote in the paperSubstantial claim
  • Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 11

    Visibility of disability was shaped by disability status (e.g., physical disabilities or disabilities with official diagnosis institutionally being more visible).

    “Here, visibility of disability was shaped by disability status (e.g., physical disabilities or disabilities with official diagnosis institutionally being more visible)”
    Quote in the paperNot a substantial claim
  • Findingown data
    § 3.2 Sampling · p. 9

    Across participants, mainstream digital devices were frequently repurposed and described as assistive tools, supporting both academic and leisure campus activities.

    “Across participants, mainstream digital devices were frequently repurposed and described as assistive tools, supporting both academic and leisure campus activities.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. 58
  • May combine two claims. 54
  • The quote only partly states this claim. 1
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    Premisecitation
    § 1 Introduction · p. 2

    Reducing barriers to higher education is critical for providing disabled students equal access to education and an enriching campus experience, which are determinants of academic success and positive educational outcomes and predictors of career success beyond university.

    “Reducing barriers to higher education is critical for providing disabled 1 students equal access to education and an enriching campus experience, aspects that are also determinants of academic success and positive educational outcomes [52, 75], and predictors of career success beyond university [30, 52].”
    Quote in the paperSubstantial claim2 of 3 sources checked
    • cites [52] [52] Allison R. Lombardi and Christopher Murray. 2011. Measuring university faculty attitudes toward disability: Willingness to accommodate and adopt universal design principles. Journal of Vocational Rehabilitation 34, 1 (2011), 43-56. - source
    • cites [75] [75] Antje Römhild and Alfons Hollederer. 2024. Effects of disability-related services, accommodations, and integration on academic success of students with disabilities in higher education. A scoping review. European Journal of Special Needs Education 39, 1 (2024), 143-166. - source

      Split into 2 atoms — 1 confirmed, 1 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.

      Experimental — accuracy not yet measured
    • cites [30] [30] Catherine Fichten, Dorit Olenik-Shemesh, Jennison Asuncion, Mary Jorgensen, and Chetz Colwell. 2020. Higher education, information and communication technologies and students with disabilities: An overview of the current situation. In Improving Accessible Digital Practices in Higher Education: Challenges and New Practices for Inclusion , Springer Nature, Jane Seale, 21-44. - source

      Split into 2 atoms — 1 confirmed, 1 partially supported, 0 disputed, 0 misattributed, 0 unverifiable. Expand the claim to see per-atom verdicts.

      Experimental — accuracy not yet measured
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation
    § 1 Introduction · p. 2

    Technology has the promise to empower disabled students in higher education and to enhance their ability to participate in academic tasks, improve accessibility, and increase self-efficacy.

    “Considering the promise of technology to empower disabled students in higher education and to enhance their ability to participate in academic tasks, improve accessibility, and increase selfefficacy [48, 68]”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [48] [48] Manya Kheria and S. N. Mishra. 2020. Role of assistive technology in empowering differently abled people. IOSR Journal of Humanities and Social Science 25 (2020), 1-6. -

      Not checked in the free run.

    • cites [68] [68] Konstantinos Papadopoulos, Eleni Koustriava, Lisander Isaraj, Elena Chronopoulou, Flavio Manganello, and Rafael Molina-Carmona. 2024. Assistive technology for higher education students with disabilities: A qualitative research. Digital 4, 2 (2024), 501-511. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation
    § 2.1 Positionality · p. 3

    The subjectivity of qualitative researchers can enhance qualitative research, but it also demands a commitment to continuous critical reflexivity about one's positionality.

    “The subjectivity of qualitative researchers can enhance qualitative research, but it also demands a commitment to continuous critical reflexivity about one's positionality [33].”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [33] [33] Hannah Gurr, Louise Oliver, Orlanda Harvey, Madhusudan Subedi, and Edwin van Teijlingen. 2024. The importance of positionality for qualitative researchers. Dhaulagiri Journal of Sociology and Anthropology 18, 01 (2024), 48-54. - source
  • May combine two claims.

    Premisecitation
    § 5.3 What Are the Implications for Organizational, Community-Level, and Individual Technologies for Empowering Disabled Students in Higher Education? (Answer to RQ2) · p. 24

    According to Interdependence Theory, technology should not only aim to empower the individual but also address socio-technical and cultural barriers.

    “According to the Interdependence Theory, technology should not only aim to empower the individual but also address socio-technical and cultural barriers [11], which is also in line with feminist critics around empowerment talk [4, 74].”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites [11] [11] Cynthia L. Bennett, Erin Brady, and Stacy M. Branham. 2018. Interdependence as a frame for assistive technology research and design. In Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility . ACM, 161-173. - source
  • May combine two claims.

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 24

    Empowering technologies in higher education encourage the campus community to share accessible definitions and practices and involve allies in supporting disabled students.

    “Empowering technologies in higher education encourages the campus community to share accessible definitions and practices [99] and involve allies (e.g., family, friends) in supporting disabled students [14].”
    Quote in the paperNot a substantial claim1 of 2 sources checked
    • cites [99] [99] Zeynep Yıldız and Özge Subaşı. 2023. An institutional perspective: How gatekeepers on a higher education interact for the organization of access. Computer Supported Cooperative Work (CSCW) 32, 3 (2023), 713-744. - source
    • cites [14] [14] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the accessible university: Exploring organizational barriers, access labor and opportunities for change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (2024), 1-27. - source
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 23

    Empowering technology at the community level would enhance visibility and engagement, foster solidarity, collective access, resource sharing, and self-determined interdependence among individuals.

    “Therefore, empowering technology at the community level would enhance visibility and engagement, foster solidarity, collective access, resource sharing, and self-determined interdependence among individuals, in line with the concept of networked empowerment [3] and Disability Justice [12, 39, 62].”
    Quote in the paperNot a substantial claim1 of 4 sources checked
    • cites [3] [3] Tawfiq Ammari and Sarita Schoenebeck. 2015. Networked empowerment on Facebook groups for parents of children with special needs. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems , 2805-2814. - source
    • cites [12] [12] Patricia Berne, Aurora Levins Morales, David Langstaff, and Sins Invalid. 2018. Ten principles of disability justice. Women's Studies Quarterly 46, 1 (2018), 227-230. - source
    • cites [39] [39] Sins Invalid. 2017. Skin, tooth, and bone-the basis of movement is our people: A disability justice primer. - source

      The review (pp. 149–150) discusses Disability Justice, accessible organising, and community members’ needs, supporting the sentence’s broad connection to Disability Justice. Our copy does not establish that solidarity, collective access, resource sharing, and self-determined interdependence are the particular outcomes described. The proposed effect of community-level technology is the citing authors’ own prediction, not a finding attributed to this source. (LLM, conf=0.78)

      Experimental — accuracy not yet measured
    • cites [62] [62] [Mia Mingus. 2010. Reflections from Detroit: Reflections on an Opening: Disability Justice and Creating Collective Access in Detroit. Retrieved from https://incite-national.org/2010/08/23/reflections-from-detroit-reflections-on-anopening-disability-justice-and-creating-collective-access-in-detroit/](https://incite-national.org/2010/08/23/reflections-from-detroit-reflections-on-an-opening-disability-justice-and-creating-collective-access-in-detroit/) -

      Not checked in the free run.

  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation
    § 5.3 What Are the Implications for Organizational, Community-Level, and Individual Technologies for Empowering Disabled Students in Higher Education? (Answer to RQ2) · p. 24

    Research in higher education highlights the importance of accessible institutions and the shared responsibility of stakeholders for access.

    “Research in higher education highlights the importance of accessible institutions and the shared responsibility of stakeholders for access [14, 23, 99].”
    Quote in the paperSubstantial claim1 of 3 sources checked
    • cites [14] [14] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the accessible university: Exploring organizational barriers, access labor and opportunities for change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (2024), 1-27. - source
    • cites [23] [23] Si Chen, James Waller, Matthew Seita, Christian Vogler, Raja Kushalnagar, and Qi Wang. 2024. Towards co-creating access and inclusion: A group autoethnography on a hearing individual's journey towards effective communication in mixed-hearing ability higher education settings. In Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems , 1-14. - source
    • cites [99] [99] Zeynep Yıldız and Özge Subaşı. 2023. An institutional perspective: How gatekeepers on a higher education interact for the organization of access. Computer Supported Cooperative Work (CSCW) 32, 3 (2023), 713-744. - source
  • May combine two claims.

    Interpretationcitation
    § 5.3 What Are the Implications for Organizational, Community-Level, and Individual Technologies for Empowering Disabled Students in Higher Education? (Answer to RQ2) · p. 24

    Recent technologies increasingly prioritize individualized accessibility solutions, such as AI, while overlooking broader systemic opportunities for institutional transformation.

    “This trend is evident in the way recent technologies increasingly prioritize individualized accessibility solutions (e.g., AI [6, 27]), while overlooking the broader, systemic opportunities for institutional transformation.”
    Quote in the paperSubstantial claim1 of 2 sources checked
    • cites [6] [6] Alex Atcheson, Omar Khan, Brian Siemann, Anika Jain, and Karrie Karahalios. 2025. 'I'd never actually realized how big an impact it had until now': Perspectives of university students with disabilities on generative artificial intelligence. In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems , 1-22. - source
    • cites [27] [27] Cristina Dumitru, Ghaida Muttashar Abdulsahib, Osamah Ibrahim Khalaf, and Akram Bennour. 2024. Integrating artificial intelligence in supporting students with disabilities in higher education: An integrative review. Technology and Disability 38, 1 (2024), 3-24. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 22

    Existing research highlights the importance of organizational readiness to support assistive technology.

    “Existing research highlights the importance of organizational readiness to support AT [14].”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [14] [14] Valeria Borsotti, Andrew Begel, and Pernille Bjørn. 2024. Neurodiversity and the accessible university: Exploring organizational barriers, access labor and opportunities for change. Proceedings of the ACM on Human-Computer Interaction 8, CSCW1 (2024), 1-27. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Cross-Level Considerations · p. 26

    Existing research suggests a potential of generative AI tools for developing self-advocacy skills, such as requesting accommodations, in higher education for disabled students, which could be helpful in disclosure processes.

    “Here, existing research suggests a potential of generative AI tools for developing selfadvocacy skills (e.g., requesting accommodations) in higher education for disabled students, [6], which could be helpful in disclosure processes as well.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites [6] [6] Alex Atcheson, Omar Khan, Brian Siemann, Anika Jain, and Karrie Karahalios. 2025. 'I'd never actually realized how big an impact it had until now': Perspectives of university students with disabilities on generative artificial intelligence. In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems , 1-22. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Among disabled students in the 2024 survey, long-term/chronic illnesses were reported by 15%.

    “followed by long-term/chronic illnesses (15%), blindness/vision differences (10%), learning disabilities (9%), motor impairments (5%), and others.”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 3.2 Sampling · p. 9

    Participants described a range of AT they used spanning four functional areas: digital access and communication, mobility assistance, sensory assistance, and ergonomic and environmental support.

    “Participants described a range of AT they used (i.e., any technology deemed necessary or helpful in the context of their campus experience) spanning four functional areas: digital access and communication, mobility assistance, sensory assistance, and ergonomic and environmental support.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 11

    (Assistive) technology use led to different disclosure practices as well as diverse experiences around accessibility for disabled students.

    “(assistive) technology use, which led to different disclosure practices as well as diverse experiences around accessibility for disabled students.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data
    § 3.2 Sampling · p. 9

    Software ranged from text-to-speech tools and screen readers to navigation apps and task management software.

    “Software (see Table 3) ranged from text-to-speech tools and screen readers to navigation apps and task management software.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Among disabled students in the 2024 survey, neurodivergence was the second most prevalent type of disability reported (32%).

    “with mental illnesses 3 (51% of disabled students) and neurodivergence (32% of disabled students) being the most prevalent types of disability reported”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Among disabled students in the 2024 survey, blindness/vision differences were reported by 10%.

    “followed by long-term/chronic illnesses (15%), blindness/vision differences (10%), learning disabilities (9%), motor impairments (5%), and others.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 11

    Students' experiences centered on themes of disability awareness, stigma, and challenges in requesting accommodations.

    “In particular, students' experiences centered on themes of disability awareness, stigma, and challenges in requesting accommodations”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Among disabled students in the 2024 survey, mental illnesses were the most prevalent type of disability reported (51%).

    “with mental illnesses 3 (51% of disabled students) and neurodivergence (32% of disabled students) being the most prevalent types of disability reported”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Among disabled students in the 2024 survey, motor impairments were reported by 5%.

    “followed by long-term/chronic illnesses (15%), blindness/vision differences (10%), learning disabilities (9%), motor impairments (5%), and others.”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 3.2 Sampling · p. 9

    Mobility, sensory, and ergonomic aids were reported more selectively, reflecting participants' specific accessibility needs and preferences.

    “Mobility, sensory, and ergonomic aids were reported more selectively, reflecting participants' specific accessibility needs and preferences.”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 3.2 Sampling · p. 9

    Hardware included mainstream devices such as laptops and smartphones, as well as mobility aids like crutches or white canes.

    “Hardware (see Table 2) included mainstream devices such as laptops and smartphones, as well as mobility aids like crutches or white canes.”
    Quote in the paperNot a substantial claim
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    Findingcitation
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    The 2024 survey numbers are largely in line with the results of a representative survey of all German university students of 2021, best3 [87].

    “These numbers are largely in line with the results of a representative survey of all German university students of 2021, best3 [87]”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [87] [87] Julia Steinkühler, Mareike Beuße, Martina Kroher, Frederike Gerdes, Ulrike Schwabe, Jonas Koopmann, Karsten Becker, Daniel Völk, Theresa Schommer, Marie-Christin Erhardt, et al. 2023. Die Studierendenbefragung in Deutschland: best3. In Studieren Mit Einer Gesundheitlichen Beeinträchtigung . DZHW, Hannover. -

      Not checked in the free run.

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    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Among disabled students in the 2024 survey, learning disabilities were reported by 9%.

    “followed by long-term/chronic illnesses (15%), blindness/vision differences (10%), learning disabilities (9%), motor impairments (5%), and others.”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 17

    Balancing needs and efforts was not only related to accessibility needs but also involved various interests and values, sometimes leading to a conflict of values.

    “our data showed that balancing the needs and efforts was not only related to the accessibility needs of the participants but also involved their various interests and values, which sometimes led to a conflict of values”
    Quote in the paperSubstantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 19

    Some students referred to a range of different tools, such as mainstream navigation apps and the interactive campus map provided by the university.

    “some of the students referred to a range of different tools, such as mainstream navigation apps (see Table 3) as well as the interactive campus map provided by the university”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    There is a lack of knowledge about the existence of accommodations for disabled students, the types of accommodations available, their suitability for individual needs, and the process for accessing them.

    “Another participant highlighted the lack of knowledge about the very existence of accommodations for disabled students, the types of accommodations available, and their suitability for individual needs, as well as the process for accessing them”
    Quote in the paperSubstantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 19

    Participants referred to luck as something they needed to navigate on campus, along with the need to rely on other people.

    “participants again referred to luck as something they needed to navigate on campus, along with the need to rely on other people”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 17

    Participants generally avoided using multiple tools, but sometimes needed to manage working with more than one.

    “Therefore, participants generally avoided using multiple tools, but sometimes they needed to manage working with more than one”
    Quote in the paperNot a substantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    The 'fighting' process affected students' academic success and emotional well-being.

    “this 'fighting' process affected their academic success and emotional well-being”
    Quote in the paperSubstantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 17

    This balancing shaped which technologies participants preferred to use and how.

    “Here, this also shaped which technologies they preferred to use and how”
    Quote in the paperSubstantial claim
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    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 19

    Learning about the existence of the representative for disabled students was not easy for participants, and how they became aware of this person was different for each participant and often the result of individual struggles.

    “learning about the existence of the representative for disabled students was not easy for participants, and how they became aware of this person was different for each participant (e.g., online search, the suggestion of the therapist, the suggestion of the chairman of the examination board) and often the result of individual struggles”
    Quote in the paperSubstantial claim
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    Findingown data
    § Another stated: · p. 14

    Disabled students at the university often discovered disability communities/groups by chance rather than through systematic communication.

    “I only found out about the self-help group for students with disabilities by chance 6 months ago. So that's not widely communicated either”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 20

    Students' disclosure preferences influence whether they choose to use or avoid AT, as these decisions are closely tied to the stigma associated with disability.

    “Our fi ndings show that students' disclosure preferences influence whether they choose to use or avoid AT, as these decisions are closely tied to the stigma associated with disability.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    When participants were finally able to apply, the process was lengthy, requiring students to follow up regularly and sometimes submit additional documents.

    “When they were fi nally able to apply, the process was lengthy, requiring students to follow up regularly and sometimes submit additional documents to ensure they received the appropriate support for their accessibility needs.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    Learning and surviving often involved a series of trial and error attempts, and gaining access was commonly related to being 'lucky' rather than being able to rely on systemic support mechanisms and tools.

    “It often involved a series of trial and error attempts , and again, gaining access was commonly related to being 'lucky' rather than being able to rely on systemic support mechanisms and tools.”
    Quote in the paperSubstantial claim
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    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 17

    Participants highlighted how the university could support students in experimenting with new and/or costly technologies for accessibility by allowing students to borrow specific technologies.

    “participants highlighted how the university could support students in experimenting with new and/or costly technologies for accessibility by allowing students to borrow specific technologies”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 13

    Especially in crowded lecture halls, students felt that they needed to consider whether the technologies they used disturbed other people, which affected how they chose to leverage them.

    “Also, especially in crowded lecture halls, students felt that they needed to consider whether the technologies they used disturbed other people, which affected how they chose to leverage them.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 17

    This led participants to question who should bear the responsibility for ensuring accessibility.

    “This led them to question who should bear the responsibility for ensuring accessibility.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § Another stated: · p. 14

    Students felt that technology that did not immediately appear as AT (e.g., mainstream hardware and software technologies) did not disclose disability, but instead risked that students would be perceived as less invested in their studies.

    “Thus, students felt that technology that did not immediately appear as AT (e.g., mainstream hardware and software technologies outlined in Tables 2 and 3) did not disclose disability, but instead risked that students would be perceived as less invested in their studies.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 11

    Participants' opinions on disclosure varied; some preferred it as it provided them with greater autonomy over how much they chose to disclose.

    “Participants' opinions on this varied; some preferred it as it provided them with greater autonomy over how much they chose to disclose.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 4.1 Breaking Down the Higher-Education Accessibility: Disabled Students and the Surrounding Ecosystem · p. 11

    Students needed to inform the teaching staff whether they have a disability or what kind of accommodations they may need during lectures or exams.

    “Students needed to inform the teaching staff whether they have a disability or what kind of accommodations they may need during the lectures or the exams”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § Another stated: · p. 14

    Different individuals and communities are involved in disabled students' experiences, and technologies shape that process.

    “Our results highlight how different individuals and communities are involved in disabled students' experiences, and how technologies shape that process.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 19

    While some students managed to navigate the system and persevere, others chose not to engage in the struggle.

    “while some students managed to navigate the system and persevere, others chose not to engage in the struggle”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    Participants shared both positive and negative aspects of online courses and how they try to balance these.

    “Participants both shared the positive and the negative aspects of the online courses and how they try to balance these, too.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    The absence of knowledge and transparency about how the system operates, along with its lack of flexibility, stood out as key issues.

    “Here, the absence of knowledge and transparency about how the system operates, along with its lack of fl exibility, stood out as key issues.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 21

    In the higher education context, students constantly assess the effort needed to obtain accommodations and experiment with both personal and institutional technologies to enhance access.

    “In the higher education context, students constantly assess the effort needed to obtain accommodations and experiment with both personal (e.g., iPads) and institutional technologies (e.g., online lectures) to enhance access.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 23

    Personal initiatives of people supported disabled students to access accommodations, reducing their individual efforts and improving their studentship experience.

    “Our data showed various instances where personal initiatives of people supported disabled students to access accommodations, reducing their individual efforts and improving their studentship experience.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 5.3 What Are the Implications for Organizational, Community-Level, and Individual Technologies for Empowering Disabled Students in Higher Education? (Answer to RQ2) · p. 24

    Empowering disabled students through technology is only achievable by simultaneously empowering the broader social ecosystem, empowering the institution itself, and fostering empowerment within communities both inside and beyond the university.

    “Our fi ndings show that empowering disabled students through technology is only achievable by simultaneously empowering the broader social ecosystem (e.g., peers, teaching, and administrative staff), empowering the institution itself, and fostering empowerment within communities both inside and beyond the university (e.g., student councils, grassroots self-help groups, and society at large).”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data
    § 5.3 What Are the Implications for Organizational, Community-Level, and Individual Technologies for Empowering Disabled Students in Higher Education? (Answer to RQ2) · p. 24

    While technologies, both mainstream and assistive, can reduce disabled students' effort, mismatches between individual needs and organizational technologies often limit empowerment and lead to disempowerment.

    “Our fi ndings show that while technologies (both mainstream and assistive) can reduce disabled students' effort, mismatches between individual needs and organizational technologies (e.g., inaccessible campus maps or incompatible hearing devices) often limit empowerment and lead to disempowerment.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given
    § Designing Technology for Community-Level Empowerment · p. 25

    Students often share notes and bureaucratic knowledge with classmates.

    “Students often share notes and bureaucratic knowledge with classmates.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Findingnone given
    § Designing Technology for Organizational-Level Empowerment · p. 25

    Students often bridge gaps themselves, for example by integrating calendars or using multiple navigation apps.

    “Personal and institutional systems should work seamlessly together, as students often bridge gaps themselves, for example by integrating calendars or using multiple navigation apps.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data
    § Cross-Level Considerations · p. 26

    Our findings highlight the importance of connections between students, staff, and allies, as well as the necessity of an empowered organization.

    “While much focus is on individual empowerment, our fi ndings highlight the importance of connections between students, staff, and allies, as well as the necessity of an empowered organization.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Findingnone given
    § Cross-Level Considerations · p. 26

    Disclosure of disability is often complex and stressful.

    “Disclosure of disability is often complex and stressful.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Findingown data
    § Cross-Level Considerations · p. 27

    Empowering technology in higher education requires ongoing work at multiple levels of design and maintenance.

    “Practically, our fi ndings illustrate that empowering technology in higher education requires ongoing work at multiple levels of design and maintenance.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Findingnone given
    § Designing Technology for Community-Level Empowerment · p. 25

    Participants often rely on peers and informal groups to navigate systems.

    “Participants often rely on peers and informal groups to navigate systems.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 1 Introduction · p. 2

    Approximately 11% of students in higher education in Germany report having a disability or chronic health condition that affects their studies.

    “approximately 11% of students in higher education in Germany report having a disability or chronic health condition that affects their studies [66]”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [66] [66] [Federal Statistical Office of Germany. 2020. Press Release: Disability Statistics 2020. Retrieved March 27, 2025 from https://www.destatis.de/EN/Press/2020/05/PE20\_N026\_23.html](https://www.destatis.de/EN/Press/2020/05/PE20_N026_23.html) -

      Not checked in the free run.

  • May combine two claims.

    Premisenone given
    § 1 Introduction · p. 2

    There is still a limited understanding of whether technology truly fulfills its promise of empowering disabled students and how it shapes disabled students' experiences in higher education.

    “there is still a limited understanding of whether technology truly fulfills this promise and how it shapes disabled students' experiences in higher education.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation
    § 1 Introduction · p. 2

    Only about 4% of students in Germany officially disclose their disabilities for access accommodations, reflecting possible concerns about stigma or difficulties in navigating the system.

    “but only about 4% officially disclose their disabilities for access accommodations, reflecting possible concerns about stigma or difficulties in navigating the system [38, 89].”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites [38] [38] [Studying in Germany. 2025. Studying in Germany as a Disabled Student. Retrieved March 27, 2025 from https: //www.studying-in-germany.org/studying-in-germany-as-a-disabled-student/](https://www.studying-in-germany.org/studying-in-germany-as-a-disabled-student/) -

      Not checked in the free run.

    • cites [89] [89] [German Student Services Organization (Deutsches Studierendenwerk). 2025. Studying with Disabilities. Retrieved March 27, 2025 from https://www.studierendenwerke.de/en/topics/studying-with-disabilities](https://www.studierendenwerke.de/en/topics/studying-with-disabilities) -

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S4 (based).

    Premisenone given
    § 1 Introduction · p. 2

    Most studies on higher education accessibility focus narrowly on academic accessibility, failing to consider the holistic nature of studentship.

    “Additionally, most studies focus narrowly on academic accessibility, failing to consider the holistic nature of studentship.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    In the best3 2021 representative survey, 15.9% (N = 26,571) of all participating students (N = 179,908) indicated having a disability that impeded their studying.

    “where 15.9% (N = 26,571) of all participating students (N = 179,908) indicated having a disability that impeded their studying.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [87] [87] Julia Steinkühler, Mareike Beuße, Martina Kroher, Frederike Gerdes, Ulrike Schwabe, Jonas Koopmann, Karsten Becker, Daniel Völk, Theresa Schommer, Marie-Christin Erhardt, et al. 2023. Die Studierendenbefragung in Deutschland: best3. In Studieren Mit Einer Gesundheitlichen Beeinträchtigung . DZHW, Hannover. -

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given
    § 3.4 Analysis Methodology · p. 10

    The codes and themes were refined and developed in a collaborative effort with another researcher.

    “in a collaborative effort together with another researcher, the codes were refined and themes developed”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given
    § 2.1 Positionality · p. 4

    Throughout data collection and analysis, the mixed-ability research team was careful in navigating the dynamics between themselves and the participants.

    “Throughout the data collection and the analysis process, the mixed-ability research team was also careful with navigating the dynamics between themselves and the participants.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data
    § 3.4 Analysis Methodology · p. 10

    The code manual reached saturation and no new points came up in the transcripts.

    “until the code manual reached saturation and no new points came up in the transcripts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductown data
    § 3.4 Analysis Methodology · p. 10

    A second researcher reviewed the results and confirmed the reliability of the codes.

    “A second researcher reviewed the results and confirmed the reliability of the codes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Premisenone given
    § 1 Introduction · p. 3

    This study is the first to apply the perspective of Empowerment Theory to higher education accessibility.

    “Second, we present the fi rst study that applies the perspective of ET to higher education accessibility.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisereasoning
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Inconsistencies in the implementation of accommodations and the burden placed on students to navigate decentralized structures at the studied university highlight systemic challenges.

    “While the university provides these services, inconsistencies in the implementation of accommodations and the burden placed on students to navigate decentralized structures highlight systemic challenges.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Premisecitation
    § 2.3 Disability and Technology in Higher Education · p. 6

    Barriers to success for disabled students exist within the structural, organizational, physical, and attitudinal dimensions of universities, necessitating structural change to achieve genuinely inclusive access at the university level.

    “barriers to success exist within the structural, organizational, physical, and attitudinal dimensions of universities [28, 53], necessitating structural change to achieve genuinely inclusive access at the university level [28].”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [28] [28] Nancy J. Evans, Ellen M. Broido, Kirsten R. Brown, and Autumn K. Wilke. 2017. Disability in Higher Education: A Social Justice Approach . John Wiley & Sons. -

      Not checked in the free run.

    • cites [53] [53] Michael Lyman, Mark E. Beecher, Derek Griner, Michael Brooks, John Call, and Aaron Jackson. 2016. What keeps students with disabilities from using accommodations in postsecondary education? A qualitative review. Journal of Postsecondary Education and Disability 29, 2 (2016), 123-140. -

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given
    § 3 Method · p. 7

    The study was approved by the university's ethics board in accordance with human subjects research requirements.

    “The study was approved by the university's ethics board in accordance with human subjects research requirements.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 7

    German higher education institutions are formally required to comply with laws such as the General Equal Treatment Act, the Federal Act on Equal Opportunities for Persons with Disabilities, and the Higher Education Acts of German federal states, but the effectiveness of these frameworks in addressing the needs of students with disabilities varies widely.

    “German higher education institutions are formally required to comply with laws such as the General Equal Treatment Act (AGG) [1], the Federal Act on Equal Opportunities for Persons with Disabilities (BGG) [67], and the Higher Education Acts of German federal states [50], but the effectiveness of these frameworks in addressing the needs of students with disabilities varies widely.”
    Quote in the paperNot a substantial claim0 of 3 sources checked
    • cites [1] [1] [Federal Anti-Discrimination Agency. 2025. General Equal Treatment Act (AGG). Retrieved March 27, 2025 from https://www.antidiskriminierungsstelle.de/EN/about-discrimination/order-and-law/general-equal-treatmentact/general-equal-treatment-act-node.html](https://www.antidiskriminierungsstelle.de/EN/about-discrimination/order-and-law/general-equal-treatment-act/general-equal-treatment-act-node.html) -

      Not checked in the free run.

    • cites [67] [67] [Federal Ministry of Justice. 2023. Act on Equal Opportunities for Persons with Disabilities (BGG). Retrieved March 27, 2025 from https://www.gesetze-im-internet.de/bgg/BJNR146800002.html](https://www.gesetze-im-internet.de/bgg/BJNR146800002.html) -

      Not checked in the free run.

    • cites [50] [50] [Kultusministerkonferenz. 2025. Education in Germany. Retrieved March 27, 2025 from https://www.kmk.org/ fileadmin/Dateien/pdf/Eurydice/Bildungswesen-engl-pdfs/dossier\_en\_ebook.pdf](https://www.kmk.org/fileadmin/Dateien/pdf/Eurydice/Bildungswesen-engl-pdfs/dossier_en_ebook.pdf) -

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductown data
    § 3.4 Analysis Methodology · p. 10

    The reliability of the codes was tested by initially coding two interviews with the initial set of codes.

    “To test the reliability of the codes, initially, two interviews were selected and coded with the initial set of codes.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    In the best3 survey, the most frequent disabilities were mental illnesses (65.2%), chronic illnesses (13.2%), learning disabilities (3.7%), and motor impairments (2.5%).

    “Here, the most frequent ones were mental illnesses (65.2%), chronic illnesses (13.2%), learning disabilities (3.7%), and motor impairments (2.5%).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [87] [87] Julia Steinkühler, Mareike Beuße, Martina Kroher, Frederike Gerdes, Ulrike Schwabe, Jonas Koopmann, Karsten Becker, Daniel Völk, Theresa Schommer, Marie-Christin Erhardt, et al. 2023. Die Studierendenbefragung in Deutschland: best3. In Studieren Mit Einer Gesundheitlichen Beeinträchtigung . DZHW, Hannover. -

      Not checked in the free run.

  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Study design and conductnone given
    § 2.1 Positionality · p. 3

    The authors recognize and reflect on the fact that their backgrounds, personal disability experiences, and relationship with the research context may shape how they collect and analyze their data.

    “In this study, we recognize and reflect on the fact that our backgrounds, personal disability experiences, and our relationship with the research context may shape how we collect and analyze our data.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 3.1 Research Site: Studying with a Disability at University in Germany · p. 8

    Neurodivergence was not included as a category in the best3 survey.

    “Neurodivergence was not included as a category.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [87] [87] Julia Steinkühler, Mareike Beuße, Martina Kroher, Frederike Gerdes, Ulrike Schwabe, Jonas Koopmann, Karsten Becker, Daniel Völk, Theresa Schommer, Marie-Christin Erhardt, et al. 2023. Die Studierendenbefragung in Deutschland: best3. In Studieren Mit Einer Gesundheitlichen Beeinträchtigung . DZHW, Hannover. -

      Not checked in the free run.

  • May combine two claims.

    Interpretationown data
    § 4.2 Navigating the System and Own Resources: The Long Journey toward Accessibility · p. 18

    Overall, ensuring accessibility meant constant arrangement of resources and efforts for disabled students, which is not always supported well by individual and institutional-level technologies.

    “Overall, ensuring accessibility meant constant arrangement of resources and efforts for disabled students , which is not always supported well by the individual and institutional-level technologies.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationown data
    § Another stated: · p. 14

    Accessible physical infrastructure is important alongside technology-enabled virtual options.

    “underscoring the importance of accessible physical infrastructure alongside technology-enabled virtual options”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationown data
    § Another stated: · p. 16

    Shortcomings of technologies shape the experience, which also needs to be supported with socio-technical infrastructure and social context.

    “This demonstrates how the shortcomings of technologies shape the experience, which also needs to be supported with the socio-technical infrastructure (e.g., building acoustics) and the social context (e.g., crowded lectures).”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationreasoning
    § Cross-Level Considerations · p. 27

    Empowering technology can facilitate and sustain interdependent communication between the organizational, community, and individual levels.

    “Beyond its function at various levels (see above subsection), empowering technology can facilitate and sustain interdependent communication between these levels.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 21

    At the organizational level, an empowering organization creates processes that enable its members to gain control, develop their skills, and contribute to decision-making and organizational goals.

    “At the organizational level , an empowering organization is one that creates processes enabling its members to gain control, develop their skills, and effectively contribute to decision-making and organizational goals [100].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [100] [100] Marc A. Zimmerman. 2000. Empowerment theory: Psychological, organizational and community levels of analysis. In Handbook of Community Psychology . Julian Rappaport and Edward Seidman (Eds.), Springer, 43-63. - source
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationreasoning
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 22

    Organizational-level adaptation of AI may be very helpful for ensuring an accessible and inclusive higher education institution.

    “Existing work mostly focuses on the use of AI for accessibility for individual use (e.g., disabled students, [6, 27]); organizational-level adaptation may also be very helpful for ensuring an accessible and inclusive higher education institution.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 22

    At the community level, empowerment emphasizes the collective capacity of a group of people to work together to create change and respond effectively to threats to quality of life, often addressing social, economic, or political inequalities.

    “At the community level , empowerment emphasizes the collective capacity of a group of people to work together to create change and respond effectively to threats to the quality of life, often addressing social, economic, or political inequalities [100].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [100] [100] Marc A. Zimmerman. 2000. Empowerment theory: Psychological, organizational and community levels of analysis. In Handbook of Community Psychology . Julian Rappaport and Edward Seidman (Eds.), Springer, 43-63. - source
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 20

    AT, though designed to enhance accessibility, can unintentionally create social barriers and stigma if they visibly mark users as 'other', leading students to avoid otherwise beneficial devices.

    “previous HCI research has shown that AT, though designed to enhance accessibility, can unintentionally create social barriers and stigma if they visibly mark users as 'other' [84], leading students to avoid otherwise beneficial devices [45, 84].”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [84] [84] Kristen Shinohara and Jacob O. Wobbrock. 2011. In the shadow of misperception: Assistive technology use and social interactions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , 705-714. - source
    • cites [45] [45] Shaun K. Kane, Chandrika Jayant, Jacob O. Wobbrock, and Richard E. Ladner. 2009. Freedom to roam: A study of mobile device adoption and accessibility for people with visual and motor disabilities. In Proceedings of the 11th International ACM SIGACCESS Conference on Computers and Accessibility , 115-122. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 23

    An empowering individual fosters an environment where others can gain confidence, access resources, and develop autonomy.

    “According to Zimmerman [100], an empowering individual fosters an environment where others can gain confidence, access resources, and develop autonomy.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [100] [100] Marc A. Zimmerman. 2000. Empowerment theory: Psychological, organizational and community levels of analysis. In Handbook of Community Psychology . Julian Rappaport and Edward Seidman (Eds.), Springer, 43-63. - source
  • May combine two claims.

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 21

    Zimmerman's ET has previously been leveraged in accessibility research and offers a lens to explore the role of technology at the individual, community, and organizational levels.

    “we draw upon Zimmerman's ET [100], which has previously been leveraged in accessibility research [95], and which offers us a lens to explore the role of technology at the individual, community, and organizational levels.”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [100] [100] Marc A. Zimmerman. 2000. Empowerment theory: Psychological, organizational and community levels of analysis. In Handbook of Community Psychology . Julian Rappaport and Edward Seidman (Eds.), Springer, 43-63. - source
    • cites [95] [95] Bert Vandenberghe, Kathrin Gerling, Luc Geurts, and Vero Vanden Abeele. 2022. Maker technology and the promise of empowerment in a Flemish school for disabled children. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems , 1-18. - source
  • Probably not a substantial claim: may not pass S1 (asserted), S2 (checkable), S3 (load-bearing).

    Premisecitation
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 20

    Accessibility should be built into mainstream technologies.

    “existing research suggests that accessibility should be built into mainstream technologies [84].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [84] [84] Kristen Shinohara and Jacob O. Wobbrock. 2011. In the shadow of misperception: Assistive technology use and social interactions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , 705-714. - source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 24

    An empowered individual has gained the knowledge, skills, confidence, and control to actively shape their own experiences and advocate for their needs.

    “An empowered individual is someone who has gained the knowledge, skills, confidence, and control to actively shape their own experiences and advocate for their needs [100].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [100] [100] Marc A. Zimmerman. 2000. Empowerment theory: Psychological, organizational and community levels of analysis. In Handbook of Community Psychology . Julian Rappaport and Edward Seidman (Eds.), Springer, 43-63. - source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationcitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 23

    Offering a network of interconnected resources could help distribute the effort disabled students put into individualized solutions and compensate for gaps in institutional knowledge.

    “Here, effective community participation is crucial for in-situ accommodations [41], and offering a network of interconnected resources could help distribute the effort disabled students put into individualized solutions and compensate for gaps in institutional knowledge [83].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [83] [83] Kristen Shinohara, Mick McQuaid, and Nayeri Jacobo. 2021. The burden of survival: How doctoral students in computing bridge the chasm of inaccessibility. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems , 1-13. -

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 21

    Disabled students had to know what accommodations they needed before each semester, but they struggled when they encountered a new inaccessibility that needed accommodation, and the stakes were too high in case of inaccessibility.

    “disabled students had to know what accommodations they needed before each semester, but they struggled when they encountered a new inaccessibility that needed accommodation, and the stakes were too high in case of inaccessibility [82].”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [82] [82] Kristen Shinohara, Michael McQuaid, and Nayeri Jacobo. 2020. Access differential and inequitable access: Inaccessibility for doctoral students in computing. In Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility , 1-12. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 23

    Previous studies on campus accessibility in HCI show that even without formal accessibility roles, many administrative and faculty members make decisions impacting disabled students' experiences.

    “Previous studies on campus accessibility in HCI show that even without formal accessibility roles, many administrative and faculty members make decisions impacting disabled students' experiences [99].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [99] [99] Zeynep Yıldız and Özge Subaşı. 2023. An institutional perspective: How gatekeepers on a higher education interact for the organization of access. Computer Supported Cooperative Work (CSCW) 32, 3 (2023), 713-744. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 24

    Empowering technology at the individual level connects people to form supportive communities based on solidarity.

    “Empowering technology at the individual level connects people to form supportive communities based on solidarity, as previously illustrated in the context of accessibility of maker spaces [91].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [91] [91] Oliver Suchanek, Janis Lena Meissner, Robin Angelini, and Katta Spiel. 2025. From participation to solidarity: A case study on access of maker spaces from deaf and hearing perspectives. In Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems , 1-15. - source
  • May combine two claims.

    Interpretationreasoning
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 21

    The integration of AT in higher education must be approached as a socio-technical problem and a sole focus on new and emerging technology will not suffice to provide inclusive, rewarding, and equitable studentship experiences.

    “the integration of AT in higher education must be approached as a socio-technical problem and that a sole focus on new and emerging technology will not suffice to provide inclusive, rewarding, and equitable studentship experiences.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 21

    Previous research highlights social factors like visual appeal and social acceptance of AT.

    “previous research highlighting social factors like visual appeal and social acceptance of AT [69].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [69] [69] Phil Parette and Marcia Scherer. 2004. Assistive technology use and stigma. Education and Training in Developmental Disabilities 39, 3 (2004), 217-226. - source
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation
    § Cross-Level Considerations · p. 27

    Previous research argues that interactions with technology occur at the individual level, mediated by the environment and shaped by organizational decisions, and that it is crucial to encourage institutional-level adoption of technologies and practices for accessibility.

    “Previous research also argues that interactions with technology occur at the individual level, mediated by the environment and shaped by organizational decisions [95] and it is crucial to encourage institutional-level adoption of technologies and practices for accessibility [10].”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites [95] [95] Bert Vandenberghe, Kathrin Gerling, Luc Geurts, and Vero Vanden Abeele. 2022. Maker technology and the promise of empowerment in a Flemish school for disabled children. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems , 1-18. - source
    • cites [10] [10] [Andrew Begel. 2021. Accessible CS Education in Colleges and Universities . Technical Report. Microsoft Research. Retrieved from https://www.microsoft.com/en-us/research/wp-content/uploads/2021/02/Accessible-CS-Ed-in-Collegesand-Universities\_Andrew-Begel.pdf](https://www.microsoft.com/en-us/research/wp-content/uploads/2021/02/Accessible-CS-Ed-in-Colleges-and-Universities_Andrew-Begel.pdf) -

      Not checked in the free run.

  • May combine two claims.

    Interpretationcitation
    § 5.1 How Do Disabled Students (Not) Use (Assistive) Technologies to Navigate Higher Education and How Does This Affect Their Studentship Experience Specifically around Accessibility? (Answer to RQ1) · p. 20

    Building accessibility into mainstream technologies may not be a final solution to stigma, and customization of (assistive or mainstream) technologies for different social norms of various contexts seems crucial, especially in public spaces such as higher education campuses.

    “this may not be a fi nal solution to stigma, and customization of (assistive or mainstream) technologies for different social norms of various contexts seems crucial, especially in public spaces [71] such as higher education campuses.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites [71] [71] Halley P. Profita. 2016. Designing wearable computing technology for acceptability and accessibility. ACM SIGACCESS Accessibility and Computing 114 (2016), 44-48. - source
  • May combine two claims.

    Interpretationcitation
    § 5.2 Revisiting Higher Education Accessibility through the Lens of ET · p. 24

    Empowering technology enables disabled students to customize and re-purpose personal technology to meet their specific needs, facilitating easier disclosure of disabilities where desired, and accommodation requests in diverse contexts.

    “Additionally, such technology enables disabled students to customize and re-purpose personal technology to meet their specific needs [41], facilitating easier disclosure of disabilities where desired, and accommodation requests in diverse contexts.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [41] [41] Dhruv Jain, Venkatesh Potluri, and Ather Sharif. 2020. Navigating graduate school with a disability. In Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility , 1-11. - source
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationreasoning
    § Cross-Level Considerations · p. 27

    Empowering technology does not just support disabled students but transforms the entire ecosystem of people, organizations, and communities to be collectively inclusive, reducing the invisible labor of advocacy, requesting accommodations, and ensuring an equitable studentship experience for everyone.

    “It does not just support disabled students, but transforms the entire ecosystem (people, organizations, and communities) to be collectively inclusive, reducing the invisible labor of advocacy, requesting accommodations, and ensuring an equitable studentship experience for everyone.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Cross-Level Considerations · p. 26

    Existing research underscores institutional efforts for funding assistive technology for disabled students.

    “Existing research underscores institutional efforts for funding AT for disabled students [82].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [82] [82] Kristen Shinohara, Michael McQuaid, and Nayeri Jacobo. 2020. Access differential and inequitable access: Inaccessibility for doctoral students in computing. In Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility , 1-12. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductreasoning
    § 6 Limitations · p. 27

    The relatively small sample size limits the breadth of perspectives captured, which may have different effects on the generalizability of the results.

    “Finally, the relatively small sample size further limits the breadth of perspectives captured, which may have different effects on the generalizability of our results.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation
    § Cross-Level Considerations · p. 26

    Context-sensitive and adaptable systems can reduce stigma and support diverse needs.

    “Contextsensitive and adaptable systems can reduce stigma (as also reported by [84]) and support diverse needs.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [84] [84] Kristen Shinohara and Jacob O. Wobbrock. 2011. In the shadow of misperception: Assistive technology use and social interactions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , 705-714. - source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationnone given
    § 6 Limitations · p. 27

    The study took place at a German university that has specific organizational and legislative rules that might not apply to other contexts.

    “First, the study took place at a German university that has specific organizational and legislative rules that might not apply to other contexts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation
    § Designing Technology for Community-Level Empowerment · p. 25

    Existing research highlights the importance of all student groups offering accommodations to fully include disabled students as leaders and participants.

    “Existing research highlights the importance of all student groups offering accommodations to fully include disabled students as leaders and participants [7].”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites [7] [7] Catie Baker, Andrew Begel, Matthew Butler, Anat Caspi, R. Ghazal, N. Kingston, Colleen Lewis, C. Lewis, K. Mack, R. Mbari-Kirika, et al. 2023. Accessible computing education in colleges and universities [online]. -

      Not checked in the free run.

100 of 100
  • The paper relies on this without support.

    The university does not formally collect information about the overall number of disabled students or other disabled members.

    “because the institution does not formally collect information about the overall number of disabled students or other disabled members.”
  • The paper relies on this without support.

    There is no collective statistic about the use of accommodations because of the decentralized nature of offices granting formal accommodation to students.

    “because of the decentralized nature of offices granting formal accommodation to students, there is no collective statistic about the use of accommodations.”
2 of 2

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Each contradiction between two passages listed here was confirmed by an independent check.

  • Reported survey percentage does not match the stated counts

    Minor

    The stated 26,571 students out of 179,908 participants is about 14.8%, not 15.9%.

    Reported 15.9 · recomputed 14.769215

  • Citation names an author absent from reference 81

    Minor

    The text attributes reference 81 to Gupta and Sharma, but the reference list names only Vijay Shankar Sharma.

2 of 2

Cites

Flagged first, then by citations

Research works printed but not linked: 15

  1. Adrienne Asch and Michelle Fine. 1992. Beyond pedestals: Revisiting the lives of women with disabilities. In Disruptive Voices: The Possibilities of Feminist Research. University of Michigan Press, Michelle Fine, 139–171.
  2. Jennison V. Asuncion, Catherine S. Fichten, Maria Barile, Myrtis E. Fossey, and Chantal Robillard. 2004. Access to information and instructional technologies in higher education II: Practical recommendations for disability service providers. Journal of Postsecondary Education and Disability 17, 2 (2004), 134–137.
  3. Lucy Barnard-Brak, DeAnn Lechtenberger, and William Y. Lan. 2010. Accommodation strategies of college students with disabilities. Qualitative Report 15, 2 (2010), 411–429.
  4. Nancy J. Evans, Ellen M. Broido, Kirsten R. Brown, and Autumn K. Wilke. 2017. Disability in Higher Education: A Social Justice Approach. John Wiley & Sons.
  5. Erving Goffman. 2009. Stigma: Notes on the Management of Spoiled Identity. Simon and Schuster.
  6. Angela Jacklin, Carol Robinson, Lynn O’Meara, and Amanda Harris. 2007. Improving the Experiences of Disabled Students in Higher Education. Higher Education Academy York.
  7. Manya Kheria and S. N. Mishra. 2020. Role of assistive technology in empowering differently abled people. IOSR Journal of Humanities and Social Science 25 (2020) 1–6.
  8. David W. Leake and Robert A. Stodden. 2014. Higher education and disability: Past and future of underrepresented populations. Journal of Postsecondary Education and Disability 27, 4 (2014), 399–408.
  9. Michael Lyman, Mark E. Beecher, Derek Griner, Michael Brooks, John Call, and Aaron Jackson. 2016. What keeps students with disabilities from using accommodations in postsecondary education? A qualitative review. Journal of Postsecondary Education and Disability 29, 2 (2016), 123–140.
  10. Julius T. Nganji. 2012. Designing disability-aware e-learning systems: Disabled students’ recommendations. International Journal of Advanced Science and Technology 48, 6 (2012), 1–70.
  11. Federal Statistical Office of Germany. 2020. Press Release: Disability Statistics 2020. Retrieved March 27 2025 from https://www.destatis.de/EN/Press/2020/05/PE20_N026_23.html
  12. Charles A. Rapp, Wes Shera, and Walter Kisthardt. 1993. Research strategies for consumer empowerment of people with severe mental illness. Social Work 38, 6 (1993), 727–735.
  13. Stephanie Riger. 2002. What’s wrong with empowerment. In A Quarter Century of Community Psychology: Readings from the American Journal of Community Psychology. Seamus Hegarty (Ed.), Springer, 395–408. · DOI
  14. Vijay Shankar Sharma. 2026. Perspectives of students with disabilities on the use of generative artificial intelligence in higher education. The International Journal of Analytical and Experimental Modal Analysis 18 1 (2026) 132–144.
  15. Julia Steinkühler, Mareike Beuße, Martina Kroher, Frederike Gerdes, Ulrike Schwabe, Jonas Koopmann, Karsten Becker, Daniel Völk, Theresa Schommer, Marie-Christin Erhardt, et al. 2023. Die Studierendenbefragung in Deutschland: best3. In Studieren Mit Einer Gesundheitlichen Beeinträchtigung. DZHW, Hannover.

Cited by

Still being checked.

Authors
Meiners, A.-L., Yildiz, Z., Gerling, K., Alexandrovsky, D., & Biernacka, K.
Affiliations
  • Karlsruhe Institute of Technology (DE)
  • Karlsruhe Institute of Technology, Karlsruhe, Germany
Venue
ACM Transactions on Accessible Computing
Published
2026-06-22
Volume
19
Issue
2
Pages
1-36
ISSN
  • 1936-7228 (ISSN-L)
  • 1936-7236
OpenAlex
W7160629808
Cited by
0
References
79
FWCI
0.00
Type
journal article
Language
en
Open access
Locations
ACM Transactions on Accessible Computing (publishedVersion, cc-by)
Funders
Federal Ministry of Education and Research (BMBF) and the Baden-Württemberg Ministry of Science, Research and Arts
Topics
  • Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
  • Social Sciences › Safety Research › Disability Education and Employment
  • Health Sciences › Health Professions › Occupational Therapy › Assistive Technology in Communication and Mobility
Keywords
higher education accessibility, students with disabilities, assistive technology, student experience, empowerment theory, accessible design, disability in higher education, student support services, German universities

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Claims read by deepseek-v4.1-flash under definition version 3 (extract-v3) on 2026-10-25.

Classified by jev-1.13-20260917 (gold-guideline-v0.2) on 2026-10-25.

Cited sources are checked by gpt-6-sol.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

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