CoChat
Sign Up
Cited by 618Education during COVID-19 pandemicOnline and Blended LearningOnline Learning Methods and Innovations

The DOI matches its Crossref record; 116 of the 119 references it cites were found in a registry or an index.

Impact of online classes on the satisfaction and performance of students during the pandemic period of COVID 19

Open access
Gopal, Ram, Singh, Varsha, Aggarwal, Arun·2021·Education and Information Technologies
DOI 10.1007/s10639-021-10523-1PMC PMC8059127
Open this paper in CoChat — free accountOpen PDF

Abstract

The aim of the study is to identify the factors affecting students' satisfaction and performance regarding online classes during the pandemic period of COVID-19 and to establish the relationship between these variables. The study is quantitative in nature, and the data were collected from 544 respondents through online survey who were studying the business management (B.B.A or M.B.A) or hotel management courses in Indian universities. Structural equation modeling was used to analyze the proposed hypotheses. The results show that four independent factors used in the study viz. quality of instructor, course design, prompt feedback, and expectation of students positively impact students' satisfaction and further student's satisfaction positively impact students' performance. For educational management, these four factors are essential to have a high level of satisfaction and performance for online courses. This study is being conducted during the epidemic period of COVID- 19 to check the effect of online teaching on students' performance.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1007/s10639-021-10523-1

Cites

116 of 116 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 119 references

Research works printed but not linked: 6

  1. Almaiah, M. A., & Almulhem, A. (2018). A conceptual framework for determining the success factors of e-learning system implementation using Delphi technique. Journal of Theoretical and Applied Information Technology, 96(17), 5962–5976.
  2. Fredericksen, E., Shea, P., & Pickett, A. (2000). Factors influencing student and faculty satisfaction in the SUNY learning network. State University of New York.
  3. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis 6th edition. Pearson Prentice Hall. New Jersey. Humans: Critique and reformulation. Journal of Abnormal Psychology, 87, 49–74.
  4. Rogers, J. (1992). Adults learning (3rd ed.). Open University Press.
  5. Wooldridge, B. (1995). Increasing the effectiveness of university/college instruction: Integrating the results of learning style research into course design and delivery. In R. R. Simms and S. J. Simms (Eds.), the Importance of Learning Styles. Westport, CT: Greenwood Press, 49–67.
  6. Wright, C. R. (2003). Criteria for evaluating the quality of online courses. Alberta distance Educ. Training Assoc., 16(2), 185–200.

Cited by

Sorted by citations

Items 501–600 of 616

Related

See all

Metadata

Authors
Gopal, R., Singh, V., & Aggarwal, A.
Affiliations
Chitkara University (IN)
Corresponding author
  • Gopal, Ram
  • Singh, Varsha
  • Aggarwal, Arun
ORCID
Venue
Education and Information Technologies
Publisher
Springer Science and Business Media LLC
Published
2021-04-21
Volume
26
Issue
6
Pages
6923-6947
ISSN
  • 1360-2357 (ISSN-L)
  • 1573-7608
DOI
10.1007/s10639-021-10523-1
PMC
PMC8059127
OpenAlex
W3154556092
Cited by
618
References
119
Citations by year
2026: 32 · 2025: 75 · 2024: 121 · 2023: 178 · 2022: 161 · 2021: 51
FWCI
224.43
Type
journal article
Language
en
Open access
Licence
Locations
  • Education and Information Technologies (publishedVersion)
  • PubMed Central (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Social Sciences › Education › Education during COVID-19 pandemic
  • Social Sciences › Education › Online and Blended Learning
  • Social Sciences › Education › Online Learning Methods and Innovations
Keywords
online courses, student satisfaction, student performance, COVID-19 pandemic, online learning, instructor quality, course design, immediate feedback, student expectations, business management education, hotel management education, higher education

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review