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Cited by 251

The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.

Drivers of mobile payment acceptance: The impact of network externalities

Open access
Qasim, Ajao, Abu-Shanab, Emad·2016·Information Systems Frontiers

Abstract

Mobile payment is an attractive option that has recently boomed because of the advent of smart phones and their applications. Despite the great potential of such technology in simplifying our lives, its uptake remains limited. As the technology acceptance fails to meet expectations, this study aims at providing a better understanding of the factors influencing mobile payment acceptance. Through an empirical investigation that couples the traditional technology acceptance factors with “network externalities” effect. This study hypothesized that performance expectancy, effort expectancy; social influence, trust, and network externality are major factors that influence the intention to use mobile payment. Results indicated that while the traditional acceptance drivers still impact customers’ willingness to adopt mobile payment, network externalities was the most influential driver of mobile payment acceptance. Results also failed to support the influence of effort expectancy. Conclusions and future work propositions are stated at the end.

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Metadata

Authors
Qasim, A., & Abu-Shanab, E.
Venue
Information Systems Frontiers
Published
2015-10-01
Volume
18
Issue
5
Pages
1021-1034
ISSN
  • 1387-3326 (ISSN-L)
  • 1572-9419
OpenAlex
W1960437462
Cited by
251
References
7
FWCI
19.30
Type
journal article
Language
en
Open access
green

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CoChat. (2026). Citation check: Drivers of mobile payment acceptance: The impact of network externalities. https://app.cochat.ai/papers/10.1007/s10796-015-9598-6
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Qasim, A., & Abu-Shanab, E. (2016). Drivers of mobile payment acceptance: The impact of network externalities. Information Systems Frontiers. https://doi.org/10.1007/s10796-015-9598-6

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.