The DOI matches its Crossref record; 72 of the 72 references it cites were found in a registry or an index.
Developing a general extended UTAUT model for M-payment adoption
Abstract
Abstract To determine the most frequent factors that extended the Unified Theory of Acceptance and Use of Technology (UTAUT) in the context of Mobile payment (M-payment) adoption, a quantitative meta-analysis approach of 25 studies was undertaken. The results indicated that perceived risk, perceived trust, perceived cost, and self-efficacy were the most frequent factors that achieved significant results in the surveyed studies. Accordingly, this study is an attempt to extend the UTAUT model with these factors; proposing a general extended UTAUT model for M-payment adoption. The proposed model is validated using the partial least squares-structural equation modeling (PLS-SEM) approach. The data were collected from a total of 436 M-payment users in Oman. The results indicated that the best predictor of M-payment users’ intention to use the M-payment system is performance expectancy, followed by social influence, effort expectancy, perceived trust, perceived cost, and self-efficacy, respectively. Nonetheless, perceived risk was found to have an insignificant negative impact on the behavioral intention to use M-payment systems. The conclusions derived from this study enhance the understanding of the factors determining the adoption of M-payment systems in Oman.
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Metadata
- Authors
- Al-Saedi, K., Al-Emran, M., Ramayah, T., & Abusham, E.
- Venue
- Technology in Society
- Publisher
- Elsevier BV
- Published
- 2020-08
- Volume
- 62
- Pages
- 101293
- ISSN
- 0160-791X (ISSN-L)
- OpenAlex
- W3036333768
- Cited by
- 523
- References
- 72
- FWCI
- 61.08
- Type
- journal article
- Language
- en
- Open access
- closed
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