Reputation Transfer
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People's trust is affected by the trust of others in the platform; if potential users have the impression that others trust a platform, their own trust is enhanced.
“People's trust is also affected by the trust of others in the platform. If potential users have the impression that others trust a platform, their own trust is enhanced (Teubner et al., 2019).”
From Building trust in the sharing economy: Current approaches and future considerations (2021) · cites this paper as Teubner et al., 2019
Section 2.2 (Trust Transfer; page unavailable) suggests that a platform may be perceived as trustworthy because it has particularly trustworthy users. It does not say that seeing other people trust the platform enhances a potential user's own trust, and it cautions that the direction of the effect has not been established causally. (LLM, conf=0.82)
Experimental — accuracy not yet measuredOnly little scholarly work has investigated the effects of transferring reputation across platform boundaries.
“However, only little scholarly work has investigated the effects of transferring reputation across platform boundaries (Teubner et al. 2019).”
From In Stars We Trust – A Note on Reputation Portability Between Digital Platforms (2022) · cites this paper as Teubner et al. 2019
The review found evidence that user trust in a company can lead users to trust other users.
“Furthermore, we found evidence that user trust in a company can lead users to trust other users (Teubner et al., 2019).”
From Building trust in the sharing economy: Current approaches and future considerations (2021) · cites this paper as Teubner et al., 2019
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Cites
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“It is striking that independent aggregator services such as Deemly and Traity have thus far experienced limited success – despite an apparent economic potential suggested by the high share of multi-platform users and the tangible value of reputation (Teubner et al. 2017).”
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“…– especially since most studies have measured both targets of trust simultaneously without manipulating the reputation of one while holding the other’s fixed, which would allow for unequivocal causal inferences (Chen et al. 2015; Kim 2014; Mittendorf 2017; Mo¨hlmann 2016; Verhagen et al. 2006).”
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- Authors
- Teubner, T., Hawlitschek, F., & Adam, M. T. P.
- Affiliations
- Einstein Center Digital Future (DE)
- Karlsruhe Institute of Technology (DE)
- University of Newcastle Australia (AU)
- Corresponding author
- Teubner, Timm
- Venue
- Business & Information Systems Engineering
- Published
- 2019-01-02
- Volume
- 61
- Issue
- 2
- Pages
- 229-235
- ISSN
- 1867-0202 (ISSN-L)
- 2363-7005
- OpenAlex
- W4256719008
- Cited by
- 31
- References
- 36
- Citations by year
- 2026: 3 · 2025: 5 · 2024: 2 · 2023: 3 · 2022: 5 · 2021: 4 · 2020: 6 · 2019: 2 · 2018: 1
- FWCI
- 5.58
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Business & Information Systems Engineering (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- NOVA (University of Newcastle Australia) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Sharing Economy and Platforms
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
- Social Sciences › Sociology and Political Science › Access Control and Trust
- Keywords
- peer-to-peer platforms, trust, online reputation, platform economy, online marketplaces
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