The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
Behavioral consequences of consumer dissatisfaction with medical care
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Evaluating the quality of medical care
DONABEDIAN, A. (2005) · The Milbank Quarterly · doi:10.1111/j.1468-0009.2005.00397.x · Cited by 6,102
Evaluating the Quality of Medical Care
Donabedian, A. (1966) · The Milbank Memorial Fund Quarterly · doi:10.2307/3348969 · Cited by 4,312
Defining and measuring patient satisfaction with medical care
Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983) · Evaluation and Program Planning · doi:10.1016/0149-7189(83)90005-8 · Cited by 1,259
Self-citationPatient Satisfaction and Change in Medical Care Provider: A Longitudinal Study
Marquis, M. S., Davies, A. R., & Ware, J. E. (1983) · Medical Care · doi:10.1097/00005650-198308000-00006 · Cited by 318
Self-citationWare, J. E., Brook, R. H., Davies, A. R., Williams, K. N., Stewart, A., Rogers, W. H., Donald, C. A., & Johnston, S. A. (1980) · Cited by 147
Self-citationA design for a health insurance experiment.
Jp, N. (1974) · PubMed · Cited by 133
The Measurement and Meaning of Patient Satisfaction: A Review of the Literature
Ware, J. E., Davies, A. R., & Stewart, A. (1977) · RAND Corporation eBooks · doi:10.7249/p6036 · Cited by 90
Self-citation
Cited by
Patient-Centered Communication, Ratings of Care, and Concordance of Patient and Physician Race
Cooper, L. A., Roter, D. L., Johnson, R. L., Ford, D. E., Steinwachs, D. M., & Powe, N. R. (2003) · Annals of Internal Medicine · doi:10.7326/0003-4819-139-11-200312020-00009 · Cited by 1,371
Defining and measuring patient satisfaction with medical care
Ware, J. E., Snyder, M. K., Wright, W. R., & Davies, A. R. (1983) · Evaluation and Program Planning · doi:10.1016/0149-7189(83)90005-8 · Cited by 1,259
Self-citationPatient-Physician Racial Concordance and the Perceived Quality and Use of Health Care
Saha, S., Komaromy, M., Koepsell, T. D., & Bindman, A. B. (1999) · Archives of Internal Medicine · doi:10.1001/archinte.159.9.997 · Cited by 1,125
The Primary Care Assessment Survey: Tests of Data Quality and Measurement Performance
Safran, D. G., Kosinski, M., Tarlov, A. R., Rogers, W. H., Taira, D. A., Lieberman, N., & Ware, J. E. (1998) · Medical Care · doi:10.1097/00005650-199805000-00012 · Cited by 687
Self-citationMeasuring Patients’ Trust in their Primary Care Providers
Hall, M. A., Zheng, B., Dugan, E., Camacho, F., Kidd, K. E., Mishra, A., & Balkrishnan, R. (2002) · Medical Care Research and Review · doi:10.1177/1077558702059003004 · Cited by 661
Metadata
- Authors
- Ware, J. E., & Davis, A. R.
- Venue
- Evaluation and Program Planning
- Publisher
- Elsevier BV
- Published
- 1983-01
- Volume
- 6
- Issue
- 3-4
- Pages
- 291-297
- ISSN
- 0149-7189 (ISSN-L)
- OpenAlex
- W2123670223
- Cited by
- 357
- References
- 7
- FWCI
- 9.65
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Behavioral consequences of consumer dissatisfaction with medical care. https://app.cochat.ai/papers/10.1016/0149-7189(83)90009-5
- The paper
- Ware, J. E., & Davis, A. R. (1983). Behavioral consequences of consumer dissatisfaction with medical care. Evaluation and Program Planning. https://doi.org/10.1016/0149-7189(83)90009-5
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
