The DOI matches its Crossref record; 40 of the 42 references it cites were found in a registry or an index.
Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Engagement also has a positive effect on extra-role performance, i.e. the aspects of work which often cannot be found in job descriptions or formal expectations (MacKenzie et al. 1991).”
From Work engagement in health professions education (2017) · cites this paper as MacKenzie et al. 1991
Citations
Cites
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941
Significance tests and goodness of fit in the analysis of covariance structures.
Bentler, P. M., & Bonett, D. G. (1980) · Psychological Bulletin · doi:10.1037/0033-2909.88.3.588 · Cited by 19,933
Self-Reports in Organizational Research: Problems and Prospects
Podsakoff, P. M., & Organ, D. W. (1986) · Journal of Management · doi:10.1177/014920638601200408 · Cited by 17,102
Self-citationA Paradigm for Developing Better Measures of Marketing Constructs
Churchill, G. A. (1979) · Journal of Marketing Research · doi:10.1177/002224377901600110 · Cited by 16,549
The norm of reciprocity: A preliminary statement
Gouldner, A. W. (1960) · American Sociological Review · doi:10.2307/2092623 · Cited by 12,001
A Reliability Coefficient for Maximum Likelihood Factor Analysis
Tucker, L. R., & Lewis, C. (1973) · Psychometrika · doi:10.1007/bf02291170 · Cited by 7,330
Goodness-of-fit indexes in confirmatory factor analysis: The effect of sample size.
Marsh, H. W., Balla, J. R., & McDonald, R. P. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.391 · Cited by 3,953
Evaluation of goodness-of-fit indices for structural equation models.
Mulaik, S. A., James, L. R., Alstine, J. V., Bennett, N., Lind, S., & Stilwell, C. D. (1989) · Psychological Bulletin · doi:10.1037/0033-2909.105.3.430 · Cited by 2,927
Prosocial Organizational Behaviors
Brief, A. P., & Motowidlo, S. J. (1986) · Academy of Management Review · doi:10.5465/amr.1986.4283909 · Cited by 2,098
The motivational basis of organizational citizenship behavior
Gberevbie, M. (1990) · Research in Organizational Behavior · Cited by 1,504
Research works printed but not linked: 3
- Avila, 1988, Unraveling the criteria for assessing the performance of salespeople: A casual analysis, Journal of Personal Selling and Sales Management, 8, 45
- Bentler, 1980, Multivariate analysis with latent variables: Casual modeling, Vol. 31
- Schwab, 1980, Construct validity in organizational behavior, Vol. 2, 3
Cited by
Sorted by citations
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.5.879 · Cited by 82,194
Self-citationAffect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
McAllister, D. J. (1995) · Academy of Management Journal · doi:10.2307/256727 · Cited by 7,346
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000) · Journal of Management · doi:10.1177/014920630002600307 · Cited by 5,897
Self-citationA Brief Tutorial on the Development of Measures for Use in Survey Questionnaires
Hinkin, T. R. (1998) · Organizational Research Methods · doi:10.1177/109442819800100106 · Cited by 4,095
PERCEIVED ORGANIZATIONAL SUPPORT AND LEADER-MEMBER EXCHANGE: A SOCIAL EXCHANGE PERSPECTIVE.
WAYNE, S. J., Shore, L. M., & Liden, R. C. (1997) · Academy of Management Journal · doi:10.2307/257021 · Cited by 3,930
Metadata
- Authors
- MacKenzie, S. B., Podsakoff, P. M., & Fetter, R.
- Affiliations
- Indiana University (US)
- Corresponding author
- MacKenzie, Scott B
- ORCID
- Podsakoff, Philip M
- Venue
- Organizational Behavior and Human Decision Processes
- Publisher
- Elsevier BV
- Published
- 1991-10
- Volume
- 50
- Issue
- 1
- Pages
- 123-150
- ISSN
- 0749-5978 (ISSN-L)
- OpenAlex
- W2099325598
- Cited by
- 807
- References
- 42
- Citations by year
- 2026: 6 · 2025: 14 · 2024: 23 · 2023: 21 · 2022: 27 · 2021: 23 · 2020: 24 · 2019: 35 · 2018: 36 · 2017: 24 · 2016: 41 · 2015: 47 · 2014: 34 · 2013: 41 · 2012: 43
- FWCI
- 13.50
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Organizational Behavior and Human Decision Processes (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Motivation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Employee Performance and Management
- Keywords
- organizational citizenship behavior, salesperson performance, management performance evaluation, altruism, civic virtue, courtesy, sportsmanship, insurance agents, common method bias
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review