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Cited by 511

The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.

Integrated information environment or matrix of control? The contradictory implications of information technology

Open access
Orlikowski, Wanda J.·1991·Accounting, Management and Information Technologies
DOI 10.1016/0959-8022(91)90011-3
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Abstract

Abstract This paper examines the extent to which information technology deployed in work processes facilitates changes in forms of control and forms of organizing. A field study of a single organization that implemented information technology in its production process is presented as an empirical investigation of these issues. The findings indicate that information technology reinforced established forms of organizing and facilitated an intensification and fusion of existing mechanisms of control. While debunking the technological imperative once again, the results also provide a number of insights into the contradictory implications of computer-based work and control in organizations. In particular, this paper shows that when information technology mediates work processes, it creates an information environment, which while it may facilitate integrated and flexible operations, may also enable a disciplinary matrix of knowledge and power. These findings and their implications for forms of control, forms of organizing, and professional practice are discussed.

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Metadata

Authors
Orlikowski, W. J.
Venue
Accounting, Management and Information Technologies
Publisher
Elsevier BV
Published
1991-01
Volume
1
Issue
1
Pages
9-42
ISSN
0959-8022 (ISSN-L)
DOI
10.1016/0959-8022(91)90011-3
OpenAlex
W1982306035
Cited by
511
References
3
FWCI
42.65
Type
journal article
Language
en
Open access
green

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.