Here comes Generation Z: Millennials as managers

Abstract

Abstract As the workplace continues to change, a new generational cohort—Generation Z, sometimes referred to as iGen—is beginning to enter the workforce. At the same time, millennials are now progressing in their careers and will be challenged with managing these incoming workers. The purpose of this article is to provide a contextual overview that identifies and illuminates some of the defining work-related characteristics of these two youngest generations in the workplace, millennials and Generation Z, in order to increase understanding of the potential intergenerational conflict between these cohorts and develop leadership strategies that can be utilized to increase employee morale and productivity. This article analyzes the millennial supervisor – Gen Z subordinate relationship based on generational cohort theory, leader-member exchange (LMX) theory and the work values framework. We present a critical review of empirical research and practical implications regarding generational differences in leadership phenomena. We identify four areas where is a higher risk of a work conflict. These areas are leadership style, motivation, teamwork, and social interactions. Suggestions are offered to assist millennial managers with managing Generation Z workers.