Heart Failure Patients Monitored With Telemedicine: Patient Satisfaction, a Review of the Literature
Abstract
Background Remote monitoring of the clinical status of heart failure patients has developed rapidly and is the subject of several trials. Patient satisfaction is an important outcome, as recommended by the U.S. Food and Drug Administration to use in clinical research, and should be included in studies concerning remote monitoring. The objective of this review is to describe the current state of the literature on patient satisfaction with noninvasive telemedicine, regarding definition, measurement, and overall level of patient satisfaction with telemedicine.Methods and results The Pubmed, Embase, Cochrane, and Cinahl databases were searched using heart failure-, satisfaction-, and telemedicine-related search terms. The literature search identified 193 publications, which were reviewed by 2 independent reviewers. Fourteen articles were included. None of the articles described a clear definition or concept of patient satisfaction with telemedicine. Patient satisfaction with telemedicine was measured with self-developed questionnaires or face-to-face or telephonic interviews. None of the articles used the same questionnaire or telephonic survey to measure patient satisfaction. Only one questionnaire was assessed for validity and reliability. In general, patients seemed to be satisfied or very satisfied with the use of telemedicine.Conclusions Measurement of patient satisfaction is still underexposed in telemedicine research and the measurement of patient satisfaction with telemedicine underappreciated with poorly constructed questionnaires.
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Reporting of the active ingredients of HT interventions was often poor in the included reviews and not consistently performed for all primary studies.
“However, reporting of the active ingredients of these interventions was often poor in the included reviews and not consistently performed for all primary studies (eg, [36,38-40,46,47]).”
From Effects of Home Telemonitoring Interventions on Patients With Chronic Heart Failure: An Overview of Systematic Reviews (2015) · cites this paper as [46]
Most reviews (8/15, 53%) did not provide sufficient details about the technology used in each of the included primary studies.
“most reviews (8/15, 53%) did not provide sufficient details about the technology used in each of the included primary studies [33,34,36-40,45-47]”
From Effects of Home Telemonitoring Interventions on Patients With Chronic Heart Failure: An Overview of Systematic Reviews (2015) · cites this paper as [46]
In five reviews, the description of the intervention extracted from the trials was reduced into just a few words presented in a summary table or within the text.
“In five reviews [37,38,45-47], the description of the intervention extracted from the trials was reduced into just a few words presented in a summary table or within the text”
From Effects of Home Telemonitoring Interventions on Patients With Chronic Heart Failure: An Overview of Systematic Reviews (2015) · cites this paper as [46]
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- Authors
- Kraai, I. H., Luttik, M. L. A., de Jong, R. M., Jaarsma, T., & Hillege, H. L.
- Affiliations
- University Medical Center Groningen (NL)
- Linköping University (SE)
- Corresponding author
- Kraai, I.H.
- Venue
- Journal of Cardiac Failure
- Publisher
- Elsevier BV
- Published
- 2011-08
- Volume
- 17
- Issue
- 8
- Pages
- 684-690
- ISSN
- 1071-9164 (ISSN-L)
- OpenAlex
- W2094815827
- Cited by
- 78
- References
- 30
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 4 · 2023: 5 · 2022: 4 · 2021: 5 · 2020: 5 · 2019: 7 · 2018: 6 · 2017: 2 · 2016: 8 · 2015: 10 · 2014: 13 · 2013: 4 · 2012: 2
- FWCI
- 0.92
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Cardiac Failure (publishedVersion)
- PubMed (publishedVersion)
- University of Groningen research database (University of Groningen / Centre for Information Technology) (publishedVersion)
- University of Groningen research database (University of Groningen / Centre for Information Technology) (submittedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Medicine › Cardiology and Cardiovascular Medicine › Heart Failure Treatment and Management
- Health Sciences › Health Professions › General Health Professions › Patient Satisfaction in Healthcare
- Keywords
- heart failure, telemedicine, remote patient monitoring, patient satisfaction, satisfaction measurement, questionnaire reliability and validity
- MeSH terms
- Heart Failure, Humans, Monitoring, Physiologic, Surveys and Questionnaires, Patient Satisfaction, Telemedicine, Remote Sensing Technology
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