Cited by 188AI and HR TechnologiesCustomer churn and segmentationOnline Learning and Analytics

Employee churn prediction

Saradhi, V. Vijaya, Palshikar, Girish Keshav·2011·Expert Systems with Applications

Integrity signals

Registry

Crossref · 10.1016/j.eswa.2010.07.134

Cites

2 of 2 references verified0 citation errors · 0 not checkable

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  • Through such observation, the expected net business value can be increased by predicting customer churn rates and providing possible churn customers with incentives to retain them from leaving.

    “And through such observation, the expected net business value can be increased by predicting customer churn rates and providing possible churn customers with incentives to retain them from leaving [16] [23].”

    From A Survey on Churn Analysis in Various Business Domains (2020) · cites this paper as [23]

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Authors
Saradhi, V. V., & Palshikar, G. K.
Affiliations
Tata Consultancy Services (India) (IN)
Corresponding author
Saradhi, V. Vijaya
Venue
Expert Systems with Applications
Publisher
Elsevier BV
Published
2011-03
Volume
38
Issue
3
Pages
1999-2006
ISSN
0957-4174 (ISSN-L)
OpenAlex
W2048244076
Cited by
188
References
2
Citations by year
2026: 6 · 2025: 20 · 2024: 21 · 2023: 26 · 2022: 28 · 2021: 20 · 2020: 11 · 2019: 6 · 2018: 15 · 2017: 11 · 2016: 9 · 2015: 4 · 2014: 3 · 2013: 2 · 2012: 5
FWCI
5.04
Type
journal article
Language
en
Open access
closed
Locations
Expert Systems with Applications (publishedVersion)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › AI and HR Technologies
  • Social Sciences › Business, Management and Accounting › Marketing › Customer churn and segmentation
  • Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
Keywords
employee attrition, customer churn, customer retention, machine learning comparison, job satisfaction

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

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