Cited by 15Artificial Intelligence in Healthcare and EducationArtificial Intelligence in HealthcareTechnology and Human Factors in Education and Health

Evaluating the performance of ChatGPT in responding to questions about endoscopic procedures for patients

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Ali, Hassam, Patel, Pratik, Obaitan, Itegbemie, Mohan, Babu P., Sohail, Amir Humza, Smith-Martinez, Lucia, Lambert, Karrisa, Gangwani, Manesh Kumar +2 more·2023·iGIE

Abstract

Background and Aims: We evaluated the precision, medical accuracy, superfluous content, and consistency of ChatGPT's responses to commonly asked questions about endoscopic procedures and its capability to provide emotional support, comparing its performance with the generative pretrained transformer 4 (GPT-4) model. Methods: A set of 113 questions related to EGD, colonoscopy, EUS, and ERCP was curated from professional societies and institutional web pages. Responses from ChatGPT were generated and subsequently graded by board-certified gastroenterologists and advanced endoscopists. The emotional support efficacy of ChatGPT and GPT-4 was also assessed by a board-certified psychiatrist (L.S.-M.). Results: ChatGPT exhibited moderate precision in answering questions about EGD (57.9% comprehensive), colonoscopy (47.6% comprehensive), EUS (48.1% comprehensive), and ERCP (44.4% comprehensive). Medical accuracy was highest for EGD (52.6% fully accurate) and lowest for EUS (40.7% fully accurate). Concerning superfluous content, responses were predominantly concise for EGD and colonoscopy, with ERCP and EUS showing increased extraneous content. Reproducibility scores varied across domains, ranging from 50.34% (for EUS) to 68.6% (for EGD). GPT-4 outperformed ChatGPT in emotional support, although both models exhibited satisfactory performance. Conclusions: ChatGPT delivers moderately precise and medically accurate answers related to common endoscopic procedures with varying levels of extraneous content. It holds promise as a supplementary information resource for both patients and healthcare professionals.

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Crossref · 10.1016/j.igie.2023.10.001

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Authors
Ali, H., Patel, P., Obaitan, I., Mohan, B. P., Sohail, A. H., Smith-Martinez, L., Lambert, K., Gangwani, M. K., Easler, J. J., & Adler, D. G.
Affiliations
  • East Carolina University (US)
  • Hofstra University (US)
  • Indiana University Indianapolis (US)
  • University of Toledo Medical Center (US)
  • Porter Adventist Hospital (US)
Corresponding author
Adler, Douglas G.
Venue
iGIE
Publisher
Elsevier BV
Published
2023-12
Volume
2
Issue
4
Pages
553-559
ISSN
2949-7086 (ISSN-L)
OpenAlex
W4387501860
Cited by
15
References
17
Citations by year
2026: 2 · 2025: 6 · 2024: 7
FWCI
0.60
Type
journal article
Language
en
Open access
Locations
  • iGIE (publishedVersion, cc-by-nc-nd)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by-nc-nd)
  • PubMed (publishedVersion)
  • IUScholarWorks (Indiana University) (submittedVersion, cc-by-nc-nd)
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Health Professions › Health Information Management › Artificial Intelligence in Healthcare
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Technology and Human Factors in Education and Health
Keywords
ChatGPT, GPT-4, endoscopy, patient education, colonoscopy, endoscopic ultrasound, endoscopic retrograde cholangiopancreatography, medical accuracy, emotional support, large language models, reproducibility

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