Cited by 1,399Technology Adoption and User BehaviourOnline and Blended LearningCustomer Service Quality and Loyalty

The DOI matches its Crossref record; 107 of the 107 references it cites were found in a registry or an index.

Understanding e-learning continuance intention: An extension of the Technology Acceptance Model

Open access
Roca, Juan Carlos, Chiu, Chao-Min, Martínez, Francisco José·2006·International Journal of Human-Computer Studies

Overview

Integrity signals

Registry

Crossref · 10.1016/j.ijhcs.2006.01.003

Cites

107 of 107 references verified0 citation errors · 0 not checkable

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Verification

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Citations

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Show all 106 references

Research works printed but not linked: 2

  1. Hsu, 2003, Examining the WWW continuance: an extended expectation confirmation model, Communications of the ICISA, 5, 12
  2. Oliver, 1981, Measurement and evaluation of satisfaction process in retail setting, Journal of Retailing, 57, 25

Cited by

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Items 601–700 of 999

Metadata

Authors
Roca, J. C., Chiu, C.-M., & Martínez, F. J.
Affiliations
  • Universidad de Huelva (ES)
  • National Central University (TW)
Corresponding author
Roca, Juan Carlos
Venue
International Journal of Human-Computer Studies
Publisher
Elsevier BV
Published
2006-08
Volume
64
Issue
8
Pages
683-696
ISSN
1071-5819 (ISSN-L)
OpenAlex
W2013530657
Cited by
1,399
References
106
Citations by year
2026: 62 · 2025: 56 · 2024: 57 · 2023: 115 · 2022: 102 · 2021: 81 · 2020: 82 · 2019: 83 · 2018: 81 · 2017: 62 · 2016: 74 · 2015: 104 · 2014: 96 · 2013: 80 · 2012: 83
FWCI
49.02
Type
journal article
Language
en
Open access
Locations
  • International Journal of Human-Computer Studies (publishedVersion)
  • Repositorio Institucional de la Universidad de Huelva (Universidad de Huelva) (submittedVersion, cc-by-nc-nd)
Topics
  • Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
  • Social Sciences › Education › Online and Blended Learning
  • Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
Keywords
online learning, continuance intention, technology acceptance model, expectancy disconfirmation theory, perceived performance, perceived quality, perceived usability, user satisfaction, perceived usefulness, perceived ease of use, information quality, service quality, system quality, cognitive absorption

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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

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