The DOI matches its Crossref record; 91 of the 92 references it cites were found in a registry or an index.
Understanding social commerce: A systematic literature review and directions for further research
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Citations
Cites
Analyzing the Past to Prepare for the Future: Writing a Literature Review
Webster, J., & Watson, R. T. (2002) · MIS Quarterly · doi:10.2307/4132319 · Cited by 7,449
The Nature of Theory in Information Systems1
Gregor, S. (2006) · MIS Quarterly · doi:10.2307/25148742 · Cited by 3,306
Levy, Y. M., & Ellis, T. J. (2006) · Informing Science The International Journal of an Emerging Transdiscipline · doi:10.28945/479 · Cited by 1,724
Customer engagement, buyer‐seller relationships, and social media
Sashi, C. M. (2012) · Management Decision · doi:10.1108/00251741211203551 · Cited by 1,440
Undervalued or overvalued customers: Capturing total customer engagement value
Kumar, V., Aksoy, L., Donkers, B., Venkatesan, R., Wiesel, T., & Tillmanns, S. (2010) · Journal of Service Research · doi:10.1177/1094670510375602 · Cited by 1,382
What drives social commerce: The role of social support and relationship quality
Liang, T.-P., Ho, Y.-T., Li, Y.-W., & Turban, E. (2011) · International Journal of Electronic Commerce · doi:10.2753/jec1086-4415160204 · Cited by 1,254
From e-commerce to social commerce: A close look at design features
Huang, Z. H., & Benyoucef, M. (2012) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2012.12.003 · Cited by 1,146
What drives consumers to spread electronic word of mouth in online consumer-opinion platforms
Cheung, C. M. K., & Lee, M. (2012) · Decision Support Systems · doi:10.1016/j.dss.2012.01.015 · Cited by 1,069
Customer Engagement as a New Perspective in Customer Management
Verhoef, P. C., Reinartz, W., & Krafft, M. (2010) · Journal of Service Research · doi:10.1177/1094670510375461 · Cited by 1,037
Kim, S., & Park, H. (2013) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2012.11.006 · Cited by 1,037
Research works printed but not linked: 8
- Hajli, 2014, Social word of mouth How trust devlops in the market, International Journal of Market Research, 56, 1
- Kitchenham, 2004, Vol. 3
- Kitchenham, 2007, Vol. 2, 1051
- Li, 2014, Social commerce: the critical role of argument strength and source, Proceeding of 18th Pacific Asia conference on information systems
- Saundage, 2011, Social commerce Activities⿿a taxonomy, Proceeding of 22nd Australasian conference on information systems, 1
- Shi, 2013, Social commers beyond word of mouth: role of social distance and social norms in online refferral incentive systems, Proceeding of 34th international conference on information systems
- Stuth, 2010, Belief, trust, gender and social shopping⿿, Marketing Research⿿, 22, 21
- Wang, 2015, Social interaction-based consumer decision-making model in social commerce: the role of word of mouth and observational learning, International Journal of Information Management
Cited by
Sorted by citations
Collins, C., Dennehy, D., Conboy, K., & Mikalef, P. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102383 · Cited by 783
Borges, A. F. S., Laurindo, F. J. B., Spínola, M. M., Gonçalves, R. F., & Mattos, C. A. (2021) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102225 · Cited by 760
Social media for knowledge-sharing: A systematic literature review
Ahmed, Y. A., Ahmad, M. N., Ahmad, N., & Zakaria, N. H. (2018) · Telematics and Informatics · doi:10.1016/j.tele.2018.01.015 · Cited by 505
Wongkitrungrueng, A., Dehouche, N., & Assarut, N. (2020) · Journal of Marketing Management · doi:10.1080/0267257x.2020.1748895 · Cited by 526
What Drives Consumer Shopping Behavior in Live Streaming Commerce
Xu, X., Wu, J.-H., & Li, Q. (2020) · Journal of electronic commerce research · Cited by 387
Metadata
- Authors
- Busalim, A. H., & Hussin, A. R. C.
- Affiliations
- University of Technology Malaysia (MY)
- Corresponding author
- Busalim, Abdelsalam H.
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2016-12
- Volume
- 36
- Issue
- 6
- Pages
- 1075-1088
- ISSN
- 0268-4012 (ISSN-L)
- OpenAlex
- W2481426478
- Cited by
- 369
- References
- 92
- Citations by year
- 2026: 19 · 2025: 34 · 2024: 43 · 2023: 51 · 2022: 59 · 2021: 39 · 2020: 43 · 2019: 35 · 2018: 27 · 2017: 18
- FWCI
- 10.09
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Information Management (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Funders
- Ministry of Higher Education, Malaysia
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Keywords
- social commerce, social media, Web 2.0, user behavior, business models, web design, technology adoption, social network analysis, firm performance, e-commerce
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