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Cited by 100Digital Platforms and EconomicsBusiness Strategy and InnovationInformation Systems Theories and Implementation

The DOI matches its Crossref record; 58 of the 58 references it cites were found in a registry or an index.

Industrial business associations improving the internationalisation of SMEs with digital platforms: A design science research approach

Costa, Eric, Soares, António Lucas, de Sousa, Jorge Pinho·2020·International Journal of Information Management
DOI 10.1016/j.ijinfomgt.2020.102070
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Abstract

Abstract This paper aims to contribute to the lack of design knowledge on digital platforms (DPs), by studying the new and specific context of DPs managed by industrial business associations (IBAs) to improve the internationalisation of small and medium enterprises (SMEs). A specific objective is to elicit detailed digital platform’s requirements and features for this particular organisational context. A design science research (DSR) approach is adopted to develop design propositions (the artifact), following the context-intervention-mechanism-outcome logic (CIMO-logic). The design propositions are derived for DPs that can support different types of generative mechanisms of social interaction: information sharing, collaboration, and collective action. The design propositions are obtained by balancing empirical knowledge based on interviews performed with IBAs and SMEs in Portugal and in the UK, with theoretical knowledge from the literature of information systems, DPs and collaborative networks (CNs). The utility of the design propositions is further evaluated by experts and IBAs. The findings are proved to be relevant for practice, mainly for IBAs, SMEs, and digital platform designers to develop more effective collaborative DPs and sociotechnical systems, supporting CNs and the internationalisation needs of SMEs. The knowledge generated in this study brings new design knowledge on DPs, contributing with design propositions translated into tangible and concrete requirements and capabilities, situated in a specific context and empirical setting.

Overview

Integrity signals

Registry

Crossref · 10.1016/j.ijinfomgt.2020.102070

Cites

58 of 58 references verified0 citation errors · 0 not checkable

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Citations

Cites

Research works printed but not linked: 7

  1. Cremona, 2014, KMS in a cluster of firms: The role of a digital platform, in information systems, management, organization and control, Vol. 6, 253
  2. European Commission, 2014, Supporting the internationalisation of SMEs, European Commission
  3. Hevner, 2010, Vol. 22
  4. Sun, 2015, Information technology platforms: Conceptualisation and a review of rmerging research in IS research, Australasian Conference on Information Systems, 1
  5. Vaishnavi, 2015, Vol. 2
  6. van Aken, 2015, Developing generic actionable knowledge for the social domain: Design science for use in the swamp of practice, Methodological Review of Applied Research, 2, 9
  7. Yin, 2009, Vol. 5

Cited by

See all 100

Metadata

Authors
Costa, E., Soares, A. L., & de Sousa, J. P.
Affiliations
  • INESC TEC (PT)
  • Universidade do Porto (PT)
Corresponding author
Costa, Eric
ORCID
Venue
International Journal of Information Management
Publisher
Elsevier BV
Published
2020-08
Volume
53
Pages
102070
ISSN
0268-4012 (ISSN-L)
DOI
10.1016/j.ijinfomgt.2020.102070
OpenAlex
W3009506371
Cited by
100
References
58
Citations by year
2026: 8 · 2025: 13 · 2024: 13 · 2023: 15 · 2022: 28 · 2021: 16 · 2020: 7
FWCI
17.59
Type
journal article
Language
en
Open access
closed
Licence
  • www.elsevier.com/tdm/userlicense/1.0/ (tdm)
  • www.elsevier.com/legal/tdmrep-license (tdm)
Locations
  • International Journal of Information Management (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
Funders
  • Portuguese funding agency
  • Fundação para a Ciência e a Tecnologia
  • Project “TEC4Growth - Pervasive Intelligence
  • Enhancers and Proofs of Concept with Industrial (Impact/NORTE-01-0145-FEDER-000020)
  • North Portugal Regional Operational Programme
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategy and Innovation
  • Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
Keywords
digital platforms, SME internationalization, small and medium-sized enterprises, collaborative networks, design propositions, socio-technical systems, information sharing, collective action, cooperation mechanisms

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Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.