Cited by 1,681Digital Platforms and EconomicsInformation Systems Theories and ImplementationDigital Economy and Work Transformation

The Digital Platform: A Research Agenda

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de Reuver, Mark, Sørensen, Carsten, Basole, Rahul C.·2018·Journal of Information Technology

Abstract

As digital platforms are transforming almost every industry today, they are slowly finding their way into the mainstream information systems (ISs) literature. Digital platforms are a challenging research object because of their distributed nature and intertwinement with institutions, markets and technologies. New research challenges arise as a result of the exponentially growing scale of platform innovation, the increasing complexity of platform architectures and the spread of digital platforms to many different industries. This paper develops a research agenda for digital platforms research in IS. We recommend researchers seek to (1) advance conceptual clarity by providing clear definitions that specify the unit of analysis, degree of digitality and the sociotechnical nature of digital platforms; (2) define the proper scoping of digital platform concepts by studying platforms on different architectural levels and in different industry settings; and (3) advance methodological rigour by employing embedded case studies, longitudinal studies, design research, data-driven modelling and visualisation techniques. Considering current developments in the business domain, we suggest six questions for further research: (1) Are platforms here to stay? (2) How should platforms be designed? (3) How do digital platforms transform industries? (4) How can data-driven approaches inform digital platforms research? (5) How should researchers develop theory for digital platforms? and (6) How do digital platforms affect everyday life?

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Authors
de Reuver, M., Sørensen, C., & Basole, R. C.
Affiliations
  • Faculty Technology Policy and Management, Department Engineering Systems and Services, Delft University of Technology, Jaffalaan 5, 2628BX Delft, Delft, The Netherlands;
  • London School of Economics and Political Science (GB)
  • Georgia Institute of Technology (US)
Corresponding author
Sørensen, Carsten
Venue
Journal of Information Technology
Published
2018-06
Volume
33
Issue
2
Pages
124-135
ISSN
  • 0268-3962 (ISSN-L)
  • 1466-4437
OpenAlex
W2605821496
Cited by
1,681
References
104
Citations by year
2026: 177 · 2025: 173 · 2024: 225 · 2023: 236 · 2022: 290 · 2021: 261 · 2020: 173 · 2019: 95 · 2018: 44 · 2017: 5 · 2016: 1 · 2012: 1
FWCI
171.85
Type
journal article
Language
en
Open access
Locations
  • Journal of Information Technology (publishedVersion)
  • London School of Economics and Political Science Theses Online (London School of Economics and Political Science) (submittedVersion)
  • Journal of the Association for Information Systems (submittedVersion)
  • Research Repository (Delft University of Technology) (submittedVersion)
  • Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
Funders
  • European Commission
  • Engineering and Physical Sciences Research Council (EP/G066426/1, EP/G066434/1)
Topics
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
Keywords
digital platforms, platform innovation, platform architecture, platform design, platform business models, industrial transformation, data-driven modeling, socio-technical systems, research agenda, conceptual definitions, theory development

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