The Digital Platform: A Research Agenda
Open accessAbstract
As digital platforms are transforming almost every industry today, they are slowly finding their way into the mainstream information systems (ISs) literature. Digital platforms are a challenging research object because of their distributed nature and intertwinement with institutions, markets and technologies. New research challenges arise as a result of the exponentially growing scale of platform innovation, the increasing complexity of platform architectures and the spread of digital platforms to many different industries. This paper develops a research agenda for digital platforms research in IS. We recommend researchers seek to (1) advance conceptual clarity by providing clear definitions that specify the unit of analysis, degree of digitality and the sociotechnical nature of digital platforms; (2) define the proper scoping of digital platform concepts by studying platforms on different architectural levels and in different industry settings; and (3) advance methodological rigour by employing embedded case studies, longitudinal studies, design research, data-driven modelling and visualisation techniques. Considering current developments in the business domain, we suggest six questions for further research: (1) Are platforms here to stay? (2) How should platforms be designed? (3) How do digital platforms transform industries? (4) How can data-driven approaches inform digital platforms research? (5) How should researchers develop theory for digital platforms? and (6) How do digital platforms affect everyday life?
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iOS developers act in a mature ecosystem, characterized by competitive pressure on the complementor side.
“In addition, iOS developers act in a mature ecosystem, characterized by competitive pressure on the complementor side (Cenamor, 2021;de Reuver et al., 2018).”
From What role do data network effects play for multihoming complements? An empirical analysis of platform complementors’ strategies for consumer value creation (2025) · cites this paper as de Reuver et al., 2018
Section 3.3 (page unavailable) describes app developers publishing on iOS and Android and participating in overlapping platform ecosystems. It says platforms compete with other platforms, but does not characterize the iOS ecosystem as mature or describe competitive pressure among complementors. (LLM, conf=0.76)
Experimental — accuracy not yet measuredSignificant research gaps persist in explaining the emergence of a nascent digital platform and its progression into a wide-spanning DPE.
“Significant research gaps persist foremost in explaining the emergence of a nascent digital platform and its progression into a wide-spanning DPE.”
From Digital platform ecosystems in flux: From proprietary digital platforms to wide-spanning ecosystems (2023) · cites this paper as de Reuver et al., 2018
Re-occurring patterns and temporal dimensions of DPE emergence are relatively unexplored.
“Particularly re-occurring patterns and temporal dimensions of emergence continue to be relatively unexplored.”
From Digital platform ecosystems in flux: From proprietary digital platforms to wide-spanning ecosystems (2023) · cites this paper as de Reuver et al., 2018
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“…network effects facilitate value creation through a growing number of participants on the same platform side (Jacobides et al., 2024), indirect (cross-sided) network effects arise from mutual benefits of ecosystem growth across platform sides (de Reuver et al., 2018; McIntyre & Srinivasan, 2017).”
- Authors
- de Reuver, M., Sørensen, C., & Basole, R. C.
- Affiliations
- Faculty Technology Policy and Management, Department Engineering Systems and Services, Delft University of Technology, Jaffalaan 5, 2628BX Delft, Delft, The Netherlands;
- London School of Economics and Political Science (GB)
- Georgia Institute of Technology (US)
- Corresponding author
- Sørensen, Carsten
- Venue
- Journal of Information Technology
- Publisher
- SAGE Publications
- Published
- 2018-06
- Volume
- 33
- Issue
- 2
- Pages
- 124-135
- ISSN
- 0268-3962 (ISSN-L)
- 1466-4437
- OpenAlex
- W2605821496
- Cited by
- 1,681
- References
- 104
- Citations by year
- 2026: 177 · 2025: 173 · 2024: 225 · 2023: 236 · 2022: 290 · 2021: 261 · 2020: 173 · 2019: 95 · 2018: 44 · 2017: 5 · 2016: 1 · 2012: 1
- FWCI
- 171.85
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of Information Technology (publishedVersion)
- London School of Economics and Political Science Theses Online (London School of Economics and Political Science) (submittedVersion)
- Journal of the Association for Information Systems (submittedVersion)
- Research Repository (Delft University of Technology) (submittedVersion)
- Data Archiving and Networked Services (DANS) (submittedVersion, other-oa)
- Funders
- European Commission
- Engineering and Physical Sciences Research Council (EP/G066426/1, EP/G066434/1)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Social Sciences › Sociology and Political Science › Digital Economy and Work Transformation
- Keywords
- digital platforms, platform innovation, platform architecture, platform design, platform business models, industrial transformation, data-driven modeling, socio-technical systems, research agenda, conceptual definitions, theory development
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