Business models shifts: Impact of Covid-19
Open accessAbstract
No amount of crystal ball gazing may help us fathom the full impact of the Covid-19 (C-19) crisis on business organizations in a distinct manner. Given the lack of precedence, any such analyses seem to demand routine revisions as we progress further up the "number of infected" curve. Most countries of the world have imposed restrictions on social congregations or even people working in close proximity to each other. Industries that produce and deliver information products and services therefore, have continued to function while those that manufacture physical products especially labor-intensive firms were forced to minimize operations or temporarily shut down. However, in most countries, physical products which were essential in nature were reluctantly permitted to be manufactured given the need for them in people's everyday life. In this viewpoint, I draw upon three dimensions - information intensity of product/service, information intensity of process/value chain; along with a third dimension - essential nature of the product/service to help understand the immediate implications of C-19. I also present some anecdotal evidences of attempts to alter business models in these circumstances in order to address the challenges that certain product characteristics impose but at the same capitalize on the business opportunities presented by the essentiality of the products.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
The adaptability to survive the change to business models is associated with agility and the ability to utilise opportunities.
“The strategic shift in digitisation achieved by many organisations during the pandemic is analysed in Seetharaman (2020), where the study asserts the adaptability to survive the change to business models is associated with their agility and ability to utilise opportunities.”
From Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life (2020) · cites this paper as Seetharaman (2020)
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
How information gives you competitive advantage
Porter, M. E., & Millar, V. A. (1985) · Cited by 4,445 · see citing works
(2001) · PubMed · Cited by 3,759 · see citing works
Transformational shifts through digital servitization
Tronvoll, B., Sklyar, A., Sörhammar, D., & Kowalkowski, C. (2020) · Industrial Marketing Management · doi:10.1016/j.indmarman.2020.02.005 · Cited by 413 · see citing works
Fighting Against Windmills: Strategic Information Systems and Organizational Deep Structures1
Silva, J. R., & Hirschheim, R. (2007) · MIS Quarterly · doi:10.2307/25148794 · Cited by 228 · see citing works
The Transformative Potential of Disruptions: A Viewpoint
Davison, R. M. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102149 · Cited by 106 · see citing works
Information Intensity: A Paradigm for Understanding Web Site Design
Palmer, J. W., & Griffith, D. A. (1998) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.1998.11501803 · Cited by 88 · see citing works
Disruption in the automotive industry: A Cambrian moment
Ferràs, X., Tarrats-Pons, E., & Serrat, N. A. (2017) · Business Horizons · doi:10.1016/j.bushor.2017.07.011 · Cited by 85 · see citing works
Effects of electronic commerce models and industrial characteristics on firm performance
Liang, T., Lin, C., & Chen, D. (2004) · Industrial Management & Data Systems · doi:10.1108/02635570410550205 · Cited by 56 · see citing works
An empirical investigation of the antecedents of telecommunication-based interorganizational systems
Sabherwal, R., & Vijayasarathy, L. R. (1994) · European Journal of Information Systems · doi:10.1057/ejis.1994.32 · Cited by 32 · see citing works
The Institutionalization of IT Budgeting
Hu, Q., & Quan, J. “. (2006) · Information Resources Management Journal · doi:10.4018/irmj.2006010105 · Cited by 31 · see citing works
Eisenhardt, K. M., & Martin, J. A. (2000) · Strategic Management Journal · doi:10.1002/1097-0266(200010/11)21:10/11
Flagged first, then by citations
Cited by
Sorted by citations
Dwivedi, Y. K., Hughes, D. L., Coombs, C., Constantiou, I., Duan, Y., Edwards, J. S., Gupta, B., Lal, B., Misra, S., Prashant, P., et al. (2020) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2020.102211 · Cited by 1,232 · see citing works
COVID-19 and Digitalization: The Great Acceleration
Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G. (2021) · Journal of Business Research · doi:10.1016/j.jbusres.2021.08.011 · Cited by 947 · see citing works
Ozuem, W., Ranfagni, S., Willis, M., Rovai, S., & Howell, K. (2021) · Psychology & Marketing · doi:10.1002/mar.21527 · Cited by 140 · see citing works
Gao, D., Xiang, Q., Lu, G., Tong, J., Jiang, W., Yu, X., Wang, R., Lv, Z., & Li, D. (2022) · BMC Psychology · doi:10.1186/s40359-022-00934-1 · Cited by 17 · see citing works
- Authors
- Seetharaman, P.
- Affiliations
- Indian Institute of Management Calcutta (IN)
- Corresponding author
- Seetharaman, Priya
- ORCID
- Seetharaman, Priya
- Venue
- International Journal of Information Management
- Publisher
- Elsevier BV
- Published
- 2020-10
- Volume
- 54
- Pages
- 102173
- ISSN
- 0268-4012 (ISSN-L)
- PMC
- PMC7323683
- OpenAlex
- W3039602975
- Cited by
- 565
- References
- 11
- Citations by year
- 2026: 20 · 2025: 37 · 2024: 60 · 2023: 115 · 2022: 155 · 2021: 150 · 2020: 28
- FWCI
- 95.24
- Type
- journal article
- Language
- en
- Open access
- green
- www.ncbi.nlm.nih.gov
- Licence
- Locations
- International Journal of Information Management (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › COVID-19 Pandemic Impacts
- Social Sciences › Business, Management and Accounting › Strategy and Management › Business Strategies and Innovation
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
- Keywords
- COVID-19 pandemic, business model innovation, information intensity, value chain, essential goods, labor-intensive manufacturing, information products and services, business disruption, product attributes
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
