The DOI matches its Crossref record; 125 of the 125 references it cites were found in a registry or an index.
Machine learning and AI in marketing–Connecting computing power to human insights
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Ma and Sun (2020) argue for machine learning methods for marketing research”
From A strategic framework for artificial intelligence in marketing (2021) · cites this paper as Ma and Sun (2020)
Citations
Cites
Breiman, L. (2001) · Machine Learning · doi:10.1023/a:1010933404324 · Cited by 133,538
Vaswani, A., Shazeer, N., Parmar, N., Uszkoreit, J., Jones, L., Gomez, A. N., Kaiser, L., & Polosukhin, I. (2017) · arXiv · doi:10.48550/arxiv.1706.03762 · Cited by 120,404
LeCun, Y., Bengio, Y., & Hinton, G. (2015) · Nature · doi:10.1038/nature14539 · Cited by 84,126
Jakubův, J., Chvalovský, K., Goertzel, Z., et al. (2023) · DROPS (Schloss Dagstuhl – Leibniz Center for Informatics) · doi:10.4230/lipics.itp.2023.19 · Cited by 76,648
Cortes, C., & Vapnik, V. (1995) · Machine Learning · doi:10.1007/bf00994018 · Cited by 59,421
XGBoost: A Scalable Tree Boosting System
Chen, T., & Guestrin, C. (2016) · Proceedings of the 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining · doi:10.1145/2939672.2939785 · Cited by 54,569
Cortes, C., & Vapnik, V. N. (1995) · Machine Learning · doi:10.1023/a:1022627411411 · Cited by 34,565
(2003) · Journal of Machine Learning Research · doi:10.5555/944919.944937 · Cited by 32,337
Learning representations by back-propagating errors
Rumelhart, D. E., Hinton, G. E., & Williams, R. J. (1986) · Nature · doi:10.1038/323533a0 · Cited by 31,892
Greedy function approximation: A gradient boosting machine
Friedman, J. H. (2001) · The Annals of Statistics · doi:10.1214/aos/1013203451 · Cited by 30,731
Flagged first, then by citations
Research works printed but not linked: 6
- Lipton, Z.C., (2016), “The mythos of model interpretability,” arXiv preprint arXiv:1606.03490 · arXiv
- Malik, N., P.V. Singh, D.K. Lee, and K. Srinivasan, (2019), “A Dynamic Analysis of Beauty Premium,” working paper, SSRN: https://ssrn.com/abstract=3208162
- Mitchell, T., (1997), “Machine learning,” McGraw Hill, p. 2, ISBN 978-0071154673.
- Sutton, R.S. and A.G. Barto, (2018), “Reinforcement learning: An introduction,” MIT press.
- Watkins, 1992, Q-learning, Machine Learning, 8, 279
- Zhang, M. and L. Luo, (2019), “Can User-Posted Photos Serve as a Leading Indicator of Restaurant Survival? Evidence from Yelp,” working paper, SSRN: https://ssrn.com/abstract=3108288
Cited by
Sorted by citations
Items 401–500 of 599
Ahmed, M. H., Alkhazaleh, S., & Aldallal, A. (2025) · Studies in systems, decision and control · doi:10.1007/978-3-031-87550-2_56 · Cited by 1
Evaluating forecasting models for health service demand during the COVID-19 pandemic
Bui, H. T., Zhao, M., Wang, B. Z., & Tani, M. (2025) · Scientific Reports · doi:10.1038/s41598-025-14669-7 · Cited by 1
“This problem is less common among nowcasting models, which tend be built within well-known statistical and economic and behavioural theories 15 .”
Hansen, J. M., Ferrell, O. C., Ferrell, L. K., Levin, M. A., Wilson, P., & Cloud, K. (2025) · Journal of Macromarketing · doi:10.1177/02761467251363569 · Cited by 2
“AI in various forms and, by extension, the large language models (LLMs) that comprise them, have been around and affected marketing practice and consumers for years (see discussion in, e.g., Ameen et al., 2022; Kopalle et al., 2022; Ma & Sun, 2020; Mariani et al., 2022; Mehta et al., 2022).”
Boozary, P., GhorbanTanhaei, H., Sheykhan, S., & Kazemkhanlou, H. (2025) · Journal of Engineering Research · doi:10.1016/j.jer.2025.09.005 · Cited by 1
AI-Driven E-Marketing: The Future of Data-Driven Strategies and Consumer Engagement
Khamayseh, A. I. A., Yusoff, W. F. B. W., & Khudari, M. (2025) · Lecture notes in networks and systems · doi:10.1007/978-3-031-96631-6_2 · Cited by 1
Persuasiveness of Conversational Agents for Targeted Advertising: Autism and Gen-AI Chatbots
Chapman, K., Klabacka, K., Smith, G., & Page, X. (2025) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3757645 · Cited by 1
“Recommendations from prior work include attention to potential bias, trans-parency, human oversight, continuous monitoring, and increased attention to privacy needs [10, 23, 35, 42, 59, 78, 79].”
Ji, Y., & Shafieezadeh, A. (2025) · Expert Systems with Applications · doi:10.1016/j.eswa.2025.130578 · Cited by 1
Pu, L., Radics, R. I., Umar, M., Jeremiah, F., & Quan, Z. (2025) · Management Decision · doi:10.1108/md-05-2025-1370 · Cited by 1
Developing an ageing adaptable emotional virtual human: an AI-based approach
Peng, Y. (2026) · Informatics for Health and Social Care · doi:10.1080/17538157.2025.2611135 · Cited by 1
“26 Emotional analysis is a key element in achieving a deeper and more meaningful interaction between a virtual digital person and a user.”
Xiao, H. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2618547 · Cited by 1
“Second, little is known about how these recommendation strategies affect older adults, who increasingly participate in digital marketplaces but may face cognitive challenges that influence information processing and decision quality (Ma & Sun, 2020).”
Market Research in the Age of Generative AI: Opportunities and Challenges
Sung, B., Pitardi, V., Paas, L. J., & Cartwright, T. (2026) · International Journal of Market Research · doi:10.1177/14707853261427171 · Cited by 1
“However, much of this work remained narrowly focused on speci fi c stages of the research work fl ow, particularly data processing and analysis, with limited attention to how AI reshapes upstream research design or downstream interpretation and decision-making (Gupta et al., 2020; Ma & Sun, 2020).”
Lu, S., Wang, X. S., Barasch, A., Cotte, J., Ding, Y., Kihal, S. E., Grewal, R., Kopalle, P. K., Liu, X., Moorthy, S., et al. (2026) · International Journal of Research in Marketing · doi:10.1016/j.ijresmar.2026.03.004 · Cited by 1
Duy, P. K., Hieu., C. V., Cong, T. H., Phang, L. H. V., & Nghia, N. C. (2026) · Journal of Consumer Behaviour · doi:10.1002/cb.70152 · Cited by 1
Peng, L., & Lyu, W. (2026) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2026.104869 · Cited by 1
Zheng, L., Li, Y., & Zhang, X. (2026) · Computers in Human Behavior · doi:10.1016/j.chb.2026.109065 · Cited by 1
A Study on New Product Recommendation Using Multi-Label CVAE for Fresh Flowers
Kitasato, A., Kumoi, G., & Goto, M. (2021) · IEEE International Workshop on Computational Intelligence and Applications (IWCIA) · doi:10.1109/iwcia52852.2021.9626021 · Cited by 1
Integration of Software and Hardware AI Learning Models in the SEPT Learning Factory
Centea, D., Singh, I., Gadhrri, A., Hodgins, S., & Schmidt, R. (2022) · Lecture notes in networks and systems · doi:10.1007/978-3-030-96296-8_29 · Cited by 1
The Role of Big Data Analysis and Machine Learning in Marketing Communications
Ali, A. Y. C. I., & Tyagi, S. (2022) · Advances in human and social aspects of technology book series · doi:10.4018/978-1-6684-4045-2.ch011 · Cited by 1
Unger, M., Li, P., Sen, S., & Tuzhilin, A. (2023) · ACM Transactions on Management Information Systems · doi:10.1145/3578710 · Cited by 2
Chaudhari, V., & Damle, M. (2023) · International Conference on Inventive Computation Technologies (ICICT) · doi:10.1109/icict57646.2023.10134285 · Cited by 1
“After collecting the data from authenticated sources, machine learning techniques [13] are used to gather marketing intelligence using text classification or sentiment analysis [14].”
MethodRead, D., Werse, N. R., & Howell, L. L. (2023) · Advances in religious and cultural studies (ARCS) book series · doi:10.4018/978-1-6684-8412-8.ch015 · Cited by 1
Mehare, H. B., Anilkumar, J. P., & Badar, M. S. (2023) · Springer eBooks · doi:10.1007/978-3-031-22206-1_8 · Cited by 1
Buy When? Survival Machine Learning Model Comparison for Purchase Timing
Vallarino, D. (2023) · International Conference on Advances in Computing and Information Technologies (ACITY) · doi:10.5121/csit.2023.131505 · Cited by 1
Jiang, P. (2023) · Journal of Marketing Analytics · doi:10.1057/s41270-023-00260-4 · Cited by 5
“Through this approach, auto-bidding streamlines the connection between platforms and advertisers, allowing advertisers to concentrate on their overarching objectives while entrust-ing the intricate bidding components to the auto-bidding tools (Deng et al. 2020, 2021; Ma and Sun 2020).”
Importance of machine learning in market research
Singh, P., & Sharma, B. K. (2023) · AIP conference proceedings · doi:10.1063/5.0187422 · Cited by 1
Machine Learning Across Different Levels of Auction Based Coordination Hierarchies
Lehman, H. C., & Valasek, J. (2024) · AIAA SciTech Forum · doi:10.2514/6.2024-1201 · Cited by 1
A Systematic Literature Review and Research Agenda of Data-Driven Marketing
García-y-García, E., Rejón‐Guardia, F., & Baltasar, L. B. S. (2024) · Advances in marketing, customer relationship management, and e-services book series · doi:10.4018/979-8-3693-1231-5.ch002 · Cited by 1
Prediction of Clients Based on Google Analytics Income Using Support Vector Machines
Severeyn, É., Cruz, A. L., Huerta, M., Matute, R., & Estrada, J. C. (2023) · IEEE Colombian Caribbean Conference (C3) · doi:10.1109/c358072.2023.10436245 · Cited by 1
UNRAVELING CONSUMER PURCHASE JOURNEY USING NEURAL NETWORK MODELS
Churchill, V., Li, H. A., & Xiu, D. (2024) · Journal of Machine Learning for Modeling and Computing · doi:10.1615/jmachlearnmodelcomput.2024053634 · Cited by 1
Towards Artificial Intelligence-Driven Marketing: An Adoption Framework for Lesotho
Batani, J., Mothabeng, M. R., & Mbunge, E. (2024) · Conference on Information Communications Technology and Society (ICTAS) · doi:10.1109/ictas59620.2024.10507141 · Cited by 1
“Furthermore, AI tools assist in marketing forecasting [34], advertisement optimisation, electronic mail marketing, recommendation systems [37], automated content creation and marketing [38], effective market segmentation and better customer service.”
BackgroundTrends and Research Potential With the Use of ChatGPT and Other AI Tools
Karthikeyan, V., Kirubakaran, G., Prakash, R. V., & Visu, Y. P. (2024) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3693-6824-4.ch002 · Cited by 2
Negative Impacts of Human-AI Interaction in Brands: A Data Mining Exploratory Approach
Snatos, R., Brandão, A., Veloso, B., & de Vasconcelos, J. B. (2024) · Smart innovation, systems and technologies · doi:10.1007/978-981-97-1552-7_9 · Cited by 1
New Lines of Business Development: Artificial Intelligence in Business
Gandía, J. A. G., González‐Tejero, C. B., & Miguel, Á. J. Á. (2024) · Contributions to management science · doi:10.1007/978-3-031-58704-7_1 · Cited by 1
Utilising AI to Transform Marketing Management and Enhance Consumer Interaction Strategies
Ramachandran, K. K., R, L. G., Mohanraj, M., Gakhreja, S., Garwal, Y. S., & Chakravarthi, M. K. (2024) · International Conference on Trends in Quantum Computing and Emerging Business Technologies (TQCEBT) · doi:10.1109/tqcebt59414.2024.10545081 · Cited by 1
“In light of these circumstances, organizations have an obligation to make optimization a strategic priority and study the many methods in which they might use technology in order to accomplish their marketing optimization goals [1].”
BackgroundApplications of Machine Learning in Textile Industry
Tarafder, N. (2024) · Journal of IoT and Machine Learning. · doi:10.48001/joitml.2024.1224-27 · Cited by 1
Predicting Individual Irregular Mobility via Web Search-Driven Bipartite Graph Neural Networks
Xue, J., Yabe, T., Tsubouchi, K., Ma, J., & Ukkusuri, S. V. (2024) · IEEE Transactions on Knowledge and Data Engineering · doi:10.1109/tkde.2024.3487549 · Cited by 1
Artificial Intelligence Technologies And Enterprise Innovation Performance: A Systematic Review
Song, J. (2024) · International Conference on Intelligent Informatics and Biomedical Sciences (ICIIBMS) · doi:10.1109/iciibms62405.2024.10792828 · Cited by 1
“…to collect and utilize personal information, and machine learning algorithms can process large-scale, unstructured data in real time to improve the ability of enterprises to obtain market information, thereby generating effective predictive models to assist enterprises in marketing decisions [17].”
Optimal REIT Portfolio Selection Using Machine Learning
Zhang, W., Li, B., Singh, T., Liew, A. W., & Roca, E. (2025) · Journal of Alternative Finance · doi:10.1177/27533743241313464 · Cited by 1
“Ma and Sun (2020) indicate that different machine learning approaches provide researchers with different insights, driving them to extend different machine learning algorithms in new areas.”
Impact of COVID-19 on Marketing Communications: New Directions in the Promotional Mix
ÖZTÜRK, E., & Öztürk, L. (2024) · Studies in systems, decision and control · doi:10.1007/978-3-031-77286-3_10 · Cited by 1
Cognitive Computing Approaches for IoT, Healthcare, Big Data, and Cybersecurity
Hammad, M. A., & Ahmad, S. (2025) · Advances in computational intelligence and robotics book series · doi:10.4018/979-8-3693-9057-3.ch001 · Cited by 1
AUTOMATION IN DIGITAL MARKETING: HOW AI TECHNOLOGIES HAVE CHANGED MARKETING STRATEGIES
Городецький, Ю. Д. (2025) · Journal of Strategic Economic Research · doi:10.30857/2786-5398.2025.1.7 · Cited by 1
ARTIFICIAL INTELLIGENCE IN MARKETING: IMPLICATIONS AND FUTURE RESEARCH DIRECTIONS
Badawy, A. M., Elhamd, E. A., Shamma, H. M., & Kolaly, H. E. (2025) · International Journal of Business & Economics (IJBE) · doi:10.58885/ijbe.v10i1.66.ab · Cited by 2
Yılmaz, T. E. (2025) · Pressacademia · doi:10.17261/pressacademia.2025.1969 · Cited by 1
Optimizing Digital Marketing Strategies With Machine Learning and Deep Learning Innovations
Hiremath, V. R., & Ingalagi, S. S. (2025) · Advances in marketing, customer relationship management, and e-services book series · doi:10.4018/979-8-3693-9783-1.ch007 · Cited by 1
Artificial intelligence for personalized services in power marketing information systems
Ju, M., Liu, L., & Zhang, C. (2025) · International Journal of Low-Carbon Technologies · doi:10.1093/ijlct/ctaf030 · Cited by 1
“However, as electricity demand from users becomes increasingly diversified and personalized, traditional power marketing and service models are no longer sufficient to meet the requirements of refined, customer-centric services [2].”
A study on reviews of online grocery stores during COVID-19 pandemic using sentiment analysis
Srivastava, G. (2022) · International Journal of Logistics Economics and Globalisation · doi:10.1504/ijleg.2022.10044915 · Cited by 1
A aplicação da inteligência artificial no comércio eletrónico: cross-sell e up-sell
Monteiro, M., Azevedo, A., & Pereira, I. V. (2022) · doi:10.56002/ceos.0063_cimne_1_2 · Cited by 1
AI Technology and Online Purchase Intention:Multi-Group Analysis Based On Perceived ValuePreprint
Yin, J., & Qiu, X. (2021) · Preprints.org · doi:10.20944/preprints202103.0465.v1 · Cited by 1
“According to the algorithm of evolutionary behavior based on empirical data, it can accurately observe customers' preferences and shopping needs, push personalized information for existing and potential customers and provide more effective purchase suggestions for consumers [48].”
MethodFröberg, E., & Rosengren, S. (2020) · SSRN Electronic Journal · doi:10.2139/ssrn.3772725 · Cited by 1
Increasing Generalizability: Naïve Bayes Vs K-Nearest NeighborsPreprint
Pasha, F. M. (2022) · Research Square · doi:10.21203/rs.3.rs-1578985/v1 · Cited by 1
Management Responses to Online Reviews: Big Data From Social Media Platforms
Gokce, A. (2022) · doi:10.23889/suthesis.61502 · Cited by 1
Buy When? Survival Machine Learning Model Comparison for Purchase Timing.Preprint
Vallarino, D. (2023) · SSRN Electronic Journal · doi:10.2139/ssrn.4553680 · Cited by 1
Causal Economic Machine Learning (CEML)Preprint
Horton, A. (2024) · Preprints.org · doi:10.20944/preprints202408.1344.v1
Breaking Barriers: Unveiling Gender Disparities in Corporate Board Career Paths Using Deep LearningPreprint
Zhou, Y., Chen, W., Óskarsdóttir, M., Davison, M., & Bravo, C. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5245662 · Cited by 1
Ambavane, P., Zaware, S. N., & Zaware, N. (2021) · Lecture notes on data engineering and communications technologies · doi:10.1007/978-981-16-2937-2_21
Степанов, А. С., & Чемоданов, А. А. (2022) · Экономика Информатика · doi:10.52575/2687-0932-2022-49-1-92-102
Rukaiyah, S. (2022) · Golden Ratio of Marketing and Applied Psychology of Business · doi:10.52970/grmapb.v2i1.64
“(4) Make repeat purchases (Ancillai et al., 2019; Ma & Sun, 2020).”
BackgroundApplications of Machine Learning to Form-giving in Industrial Design
Wang, H.-H. (2022) · IEEE Eurasian Conference on Educational Innovation (ECEI) · doi:10.1109/ecei53102.2022.9829452
Increasing Generalizability: Naïve Bayes Vs K-Nearest Neighbors
(2022) · Journal of Robotics and Automation Research · doi:10.33140/jrar.03.02.07
“Studies that check the accuracy of predictive models using a test dataset are uncommon within the Marketing discipline, although such studies are present in other disciplines [7,8].”
MethodLangen, H. (2022) · doi:10.51363/unifr.eth.2022.004
Chatbot em realidade aumentada para atendimento ao público da Assembleia Legislativa do Amazonas
Nunes, T. A. M., da Rocha, S. D., & Catapan, M. F. (2022) · Revista de Gestão e Secretariado (Management and Administrative Professional Review) · doi:10.7769/gesec.v13i3.1372
Understanding The Evolution Of Machine Learning Algorithms
Negi, A., & Bhavsar, H. (2023) · Soft Computing Research Society eBooks · doi:10.56155/978-81-955020-2-8-22
Enhancing Facial Emotion Recognition with a Modified Deep Convolutional Neural Network
Gamel, S. A., & Khater, H. A. A. (2023) · Journal of Engineering Research - Egypt/Journal of Engineering Research · doi:10.21608/erjeng.2023.237058.1248
“In psychology, it can provide researchers with a novel tool to study the relationship between facial features and personality traits on a large scale [7].”
BackgroundWhen Should They Buy? Surviving Machine Learning Models for Purchase Timing
Vallarino, D. (2023) · International Journal of Data Mining & Knowledge Management Process · doi:10.5121/ijdkp.2023.13501
Erarslan, E., & Çekirdekci, Ş. O. (2023) · Kamu Yönetimi ve Teknoloji Dergisi · doi:10.58307/kaytek.1387979
Artificial Intelligence in Chatbot Website Platform
Puspitasari, A., Fajariyanti, Y., Pusparisti, M., Amborowati, A., & Tafdhil, M. (2023) · Jurnal Penelitian Pendidikan IPA · doi:10.29303/jppipa.v9i12.5580 · Cited by 1
“Computers are no longer used as a calculating tool, more than, computers are expected to be empowered to do everything that humans can do (Ma & Sun, 2020) that can be done by humans.”
BackgroundNarayanan, E. A. K. S. (2021) · Türk bilgisayar ve matematik eğitimi dergisi · doi:10.17762/turcomat.v12i10.5657
Marketing faced with the organizational challenge of AI explainability
Vuarin, L., & Steyer, V. (2024) · Décisions Marketing · doi:10.3917/dm.112.0105
Zhao, S. (2024) · Artificial intelligence and the rule of law · doi:10.1007/978-981-97-0722-5_1
High-Performance Computing Web Search System Based on Computer Big Data
Kang, Y., Bei-ping, T., & Hu, X. (2024) · Scalable Computing Practice and Experience · doi:10.12694/scpe.v25i3.2794
An Empirical Analysis Of Critical Factors For E Commerce Application In Banking Industry
Gupta, P. R. S. D. S. K., & Deshmukh, T. T. D. V. P. (2024) · Journal of Informatics Education and Research · doi:10.52783/jier.v4i2.872
Modular Mathematical Modeling Based on BP Neural Network and Cluster Analysis
Wang, Q. (2023) · IEEE International Conference on Advances in Electrical Engineering and Computer Applications (AEECA) · doi:10.1109/aeeca59734.2023.00167
“Considering that the process of clustering is the optimization process of objective function [15], this paper tries to apply the optimization model to cluster analysis and proposes a density clustering algorithm based on discrete Morse optimization model.”
MethodUser Repeat Purchase Behavior Prediction Based on Accuracy-Weighted Stacking Algorithm
Huang, Y., & Zheng, S. (2024) · Journal of Applied Mathematics and Computation · doi:10.26855/jamc.2024.03.008
Affinity-Based Resource and Task Allocation in Edge Computing Systems
Zou, W., Liu, X., Hou, S., Zhang, Y., Miao, L., Gong, Y., & Li, N. (2023) · IEEE International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom) · doi:10.1109/trustcom60117.2023.00162
“As the digital economy and advanced technologies such as big data, IoT, and AI continue to evolve [1], enterprises are relying more on data analysis and mobile devices for real-time applications.”
BackgroundArtificial Intelligence and the Tourism Film
Fernandes, T., Tavares, R. J. C., Sousa, J. P., & Correia, R. A. F. (2024) · Advances in hospitality, tourism and the services industry (AHTSI) book series · doi:10.4018/979-8-3693-2137-9.ch003
Platforms, Big Data and New Forms of Capital Accumulation
Nayak, B. S., & Walton, N. (2024) · Springer eBooks · doi:10.1007/978-3-031-62308-0_4
Pavone, G., Cloarec, J., Kuhn, M. M., Meyer‐Waarden, L., Huber, M., & Munzel, A. (2024) · SSRN Electronic Journal · doi:10.2139/ssrn.4907281
Syahputra, A., Harahap, S. Z., & Nasution, M. (2024) · International Journal Of Science Technology & Management · doi:10.46729/ijstm.v5i4.1134
“…technique to analyze a large number of customer data, including response surveys, online reviews, and other sources, to gain a deeper insight into customer preferences, purchasing intentions, and the factors that influence the adoption of new technologies such as electric bikes [18], [19].”
BackgroundAn Application Evaluation for Differentially Private Database Release Methods
Nicho, M., Walia, M., & Khan, S. N. (2024) · International Conference on Cryptography, Security and Privacy (CSP) · doi:10.1109/csp62567.2024.00013
Puntiroli, M., Perkovic, S., Bezençon, V., & Kocher, B. (2024) · PsyArXiv (OSF Preprints) · doi:10.31234/osf.io/kw7qr
ТРАНСФОРМАЦІЯ МАРКЕТИНГУ В ЕРУ ШТУЧНОГО ІНТЕЛЕКТУ: СУЧАСНІ ТЕНДЕНЦІЇ ТА ПЕРСПЕКТИВИ РОЗВИТКУ
Дербенцев, В., Даценко, Н., Akhmedov, R., Росошенко, В., & Мислинський, Д. (2024) · Наукові інновації та передові технології · doi:10.52058/2786-5274-2024-8(36)-768-785
Ferreira, S., & Pereira, O. (2024) · Advances in marketing, customer relationship management, and e-services book series · doi:10.4018/979-8-3693-5340-0.ch010
Jha, S. K., Jha, S., & Arora, M. (2024) · Model Assisted Statistics and Applications · doi:10.3233/mas-241934
“Machine learning algorithms are capable of processing large-scale and unstructured data with flexible model structures which yield effective predictive results (Ma & Sun, 2020).”
California, U. A. D. B., & Serrano-Santoyo, A. (2024) · doi:10.61728/ae24001045
The Implications of Artificial Intelligence in Travel, Tourism, and Hospitality
Ojha, N. K., & Mishra, M. (2024) · Advances in hospitality, tourism and the services industry (AHTSI) book series · doi:10.4018/979-8-3693-3715-8.ch024
Research on Marketing Management Innovation and Planning Methods under Deep Learning Framework
Wu, D. J. (2024) · Applied Mathematics and Nonlinear Sciences · doi:10.2478/amns-2024-3526
ANALYSIS OF MACHINE LEARNING AND AI TO ENHANCE MARKETING NEEDS AND CUSTOMER SATISFACTION
Nugroho, D. A. (2024) · International Journal of Social Service and Research · doi:10.46799/ijssr.v4i12.1144
“Because the system learns from growing data, its performance can improve independently without the need for manual algorithm updates (De Mauro et al., 2022; Ma & Sun, 2020).”
Dijital Pazarlamada Yenilikçi Teknoloji ve Trendler
Eru, O. (2024) · Özgür Yayınları eBooks · doi:10.58830/ozgur.pub610.c2595
Dijital Pazarlamada Büyük Veri
SÖNMEZ, A. T. (2024) · Özgür Yayınları eBooks · doi:10.58830/ozgur.pub610.c2592
Kasztelnik, K., & Campbell, S. (2024) · Journal of Applied Business and Economics · doi:10.33423/jabe.v26i6.7434
The Role of Machine Learning in Crafting a Predictive Data Strategy
Kumar, N. (2020) · International Journal of Scientific Research in Science Engineering and Technology · doi:10.32628/ijsrset1922478
Sustainable Business Strategies For Corporate Green Innovation And ProfitabilityPreprint
Nagpal, P. B., & Adhana, D. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5064436
Emerging tools for construction project cost management
Aigbavboa, C. O., & Kissi, E. (2025) · Elsevier eBooks · doi:10.1016/b978-0-443-23715-7.00005-6
Scenarios of AI in Smart Grid Systems
Kumar, S., Upadhyay, R., & Haripriya (2024) · International Conference on Sustainable Computing and Integrated Communication in Changing Landscape of AI (ICSCAI) · doi:10.1109/icscai61790.2024.10867151
BP Neural Network and Cloud Algorithm in Marketing Big Data
Zhang, C., & Yin, S. (2025) · Lecture notes in electrical engineering · doi:10.1007/978-981-96-2391-4_4
Uwimana, C., Niyigena, C., Nshutiyimana, G., & Umutoniwase, E. (2025) · International Journal of Latest Technology in Engineering Management & Applied Science · doi:10.51583/ijltemas.2025.14020019
Machine Learning to Analyze Human Development for Corporate Management
Rallapalli, S., Gujar, S. V., Sairam, M. V. S., Chandra, S., & Mohanasundari, M. (2025) · IGI Global eBooks · doi:10.4018/979-8-3693-8412-1.ch006
The Power of AI in Modern Marketing: Uses, Challenges, and Future Trends
Choudhary, S. (2025) · International Journal For Multidisciplinary Research · doi:10.36948/ijfmr.2025.v07i02.40583
“In their study, Ma and Sun (2020) highlight the revolutionary effects of AI agents driven by machine learning in the field of marketing, specifically their proficiency in handling vast amounts of unstructured data.”
Macane, A. V., Chemane, E. D. R. P. C., Langa, T. E., Matsimbe, I., & Cristina, D. (2024) · Brazilian Journals Editora eBooks · doi:10.35587/brj.ed.978-65-6016-062-0_5
Metadata
- Authors
- Ma, L., & Sun, B.
- Affiliations
- University of Maryland, College Park (US)
- Cheung Kong Graduate School of Business (CN)
- Corresponding author
- Ma, Liye
- Venue
- International Journal of Research in Marketing
- Publisher
- Elsevier BV
- Published
- 2020-09
- Volume
- 37
- Issue
- 3
- Pages
- 481-504
- ISSN
- 0167-8116 (ISSN-L)
- OpenAlex
- W3081095512
- Cited by
- 602
- References
- 124
- Citations by year
- 2026: 83 · 2025: 111 · 2024: 156 · 2023: 108 · 2022: 99 · 2021: 39 · 2020: 6
- FWCI
- 24.77
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Research in Marketing (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Keywords
- machine learning in marketing, AI agents, marketing research methodology, model interpretability, unstructured data, large-scale data, tracking data, network data, decision support, causal inference, prescriptive analytics, marketing theory, research agenda
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review