The DOI matches its Crossref record; 125 of the 125 references it cites were found in a registry or an index.
Machine learning and AI in marketing–Connecting computing power to human insights
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“Ma and Sun (2020) argue for machine learning methods for marketing research”
From A strategic framework for artificial intelligence in marketing (2021) · cites this paper as Ma and Sun (2020)
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Cites
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Weijia, W. (2026) · Marketing Letters · doi:10.1007/s11002-026-09841-6
“Generative AI is argued to disturb this equilibrium (Huang & Rust, 2018; Ma & Sun, 2020; Reisenbichler et al., 2022; Carlson et al., 2023; Van Noorden, 2023; Labib, 2024; Hartmann et al., 2025).”
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“Developing data-driven threshold selection for the Apriori algorithm and extending the recommendation evaluation to nDCG metrics are also planned directions[15].”
Hindumathi, VijayaLakshmi, M., Reddy, K. R., & Veeramalla, S. K. (2026) · Wireless Personal Communications · doi:10.1007/s11277-026-12249-0
AI capability and organizational performance: Do team learning and creativity play a role?
Ameen, N., Cheah, J., Tarba, S. Y., Pagani, M., Pantano, E., & Xia, S. (2026) · Information & Management · doi:10.1016/j.im.2026.104458
Shen, Z., Liang, Y., & Jin, L. (2026) · Psychology and Marketing · doi:10.1002/mar.70297
Metadata
- Authors
- Ma, L., & Sun, B.
- Affiliations
- University of Maryland, College Park (US)
- Cheung Kong Graduate School of Business (CN)
- Corresponding author
- Ma, Liye
- Venue
- International Journal of Research in Marketing
- Publisher
- Elsevier BV
- Published
- 2020-09
- Volume
- 37
- Issue
- 3
- Pages
- 481-504
- ISSN
- 0167-8116 (ISSN-L)
- OpenAlex
- W3081095512
- Cited by
- 602
- References
- 124
- Citations by year
- 2026: 83 · 2025: 111 · 2024: 156 · 2023: 108 · 2022: 99 · 2021: 39 · 2020: 6
- FWCI
- 24.77
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- International Journal of Research in Marketing (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
- Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Keywords
- machine learning in marketing, AI agents, marketing research methodology, model interpretability, unstructured data, large-scale data, tracking data, network data, decision support, causal inference, prescriptive analytics, marketing theory, research agenda
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Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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