The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
An examination of the determinants of customer loyalty in mobile commerce contexts
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Citations
Cites
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Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635
An Examination of the Nature of Trust in Buyer-Seller Relationships
Doney, P. M., & Cannon, J. P. (1997) · Journal of Marketing · doi:10.2307/1251829 · Cited by 6,822
Determinants of Long-Term Orientation in Buyer-Seller Relationships
Ganesan, S. (1994) · Journal of Marketing · doi:10.1177/002224299405800201 · Cited by 6,741
Developing and validating trust measures for e-commerce: an integrative typology
McKnight, D. H., Choudhury, V., & Kacmar, C. (2002) · Information Systems Research · doi:10.1287/isre.13.3.334.81 · Cited by 5,550
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The antecedents and consequences of customer satisfaction for firms
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E-satisfaction and e-loyalty: A contingency framework
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“Some researchers have suggested that online customers generally stay away from electronic vendors whom they do not trust [34,52].”
BackgroundThe relationships of customer satisfaction, customer loyalty, and profitability: an empirical study
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Cited by
Hsu, C.-L., & Lin, J. C.-C. (2015) · Electronic Commerce Research and Applications · doi:10.1016/j.elerap.2014.11.003 · Cited by 662
El-Adly, M. I. (2019) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2018.07.007 · Cited by 613
A SEM-neural network approach for predicting antecedents of m-commerce acceptance
Liébana-Cabanillas, F., Marinković, V., & Kalinić, Z. (2017) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.10.008 · Cited by 583
Chopdar, P. K., Korfiatis, N., Sivakumar, V. J., & Lytras, M. D. (2018) · Computers in Human Behavior · doi:10.1016/j.chb.2018.04.017 · Cited by 468
The influence of perceived value on purchase intention in social commerce context
Gan, C., & Wang, W. (2017) · Internet Research · doi:10.1108/intr-06-2016-0164 · Cited by 442
Metadata
- Authors
- Lin, H.-H., & Wang, Y.-S.
- Venue
- Information & Management
- Publisher
- Elsevier BV
- Published
- 2006-04
- Volume
- 43
- Issue
- 3
- Pages
- 271-282
- ISSN
- 0378-7206 (ISSN-L)
- OpenAlex
- W1983024403
- Cited by
- 1,042
- References
- 15
- FWCI
- 26.43
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
