The impact of interactivity of electronic word of mouth systems and E-Quality on decision support in the context of the e-marketplace

Structural Equations with Latent Variables.

Clogg, C. C., & Bollen, K. A. (1991) · Contemporary Sociology A Journal of Reviews · doi:10.2307/2072165 · Cited by 17,475

A BEHAVIORAL MODEL OF RATIONAL CHOICE

Simon, H. A. (1955) · The Quarterly Journal of Economics · doi:10.2307/1884852 · Cited by 15,877

The Behavioral Consequences of Service Quality

Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996) · Journal of Marketing · doi:10.2307/1251929 · Cited by 12,003

Accounting for common method variance in cross-sectional research designs

Lindell, M. K., & Whitney, D. J. (2001) · Journal of Applied Psychology · doi:10.1037/0021-9010.86.1.114 · Cited by 8,490

Structural Equation Modeling and Regression: Guidelines for Research Practice

Gefen, D., Straub, D., & Boudreau, M.-C. (2000) · Communications of the Association for Information Systems · doi:10.17705/1cais.00407 · Cited by 6,416

Satisfaction: a behavioral perspective on the consumer

Oliver, R. L. (2010) · Choice Reviews Online · doi:10.5860/choice.47-6963 · Cited by 6,042

The Effect of Word of Mouth on Sales: Online Book Reviews

Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003

Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?

Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004) · Journal of Interactive Marketing · doi:10.1002/dir.10073 · Cited by 5,916

A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research

Jarvis, C. B., MACKENZIE, S. B., & Podsakoff, P. M. (2003) · Journal of Consumer Research · doi:10.1086/376806 · Cited by 5,910

Defining virtual reality: Dimensions determining telepresence

Steuer, J. (1992) · Journal of Communication · doi:10.1111/j.1460-2466.1992.tb00812.x · Cited by 5,459

Electronic Word of Mouth, Destination Image, and Satisfaction toward Visit Intention: an Emperical Study in Malioboro Street, Yogyakarta

Prayogo, R. R., Ketaren, F. L. S., & Hati, R. M. (2017) · International Conference on Tourism, Gastronomy, and Tourist Destination (ICTGTD) · doi:10.2991/ictgtd-16.2017.6 · Cited by 3

RHALSA: Ranking Hotels using Aspect Level Sentiment Analysis

Panigrahi, N., & Asha, T. (2018) · Journal of Computer Science · doi:10.3844/jcssp.2018.1512.1520 · Cited by 3

Website Quality and Purchase Intention: The Role of Participation, E-Wom, and Trust

Kumar, S., V, Stacia, J. C., Suriana, Y., Sari, D., & Hasan, M. (2020) · AFEBI Management and Business Review · doi:10.47312/ambr.v5i2.324 · Cited by 3

The Impact of IT Capabilities on Competitive Advantage

Tijani, A., Majeed, M., Asare, C., & Arko-Cole, N. (2023) · Lecture notes in networks and systems · doi:10.1007/978-981-19-9888-1_2 · Cited by 2

Analisis Faktor-Faktor Visit Intention Pulau Morotai selama Pandemi COVID-19

Hanipah, Nuraini, S., Citra, C. D., Kamil, B. F., & Suhud, U. (2022) · Jurnal Bisnis Manajemen dan Keuangan · doi:10.21009/jbmk.0301.18 · Cited by 2

Different Influences of Perceived Interactivity of E-Commerce Sites on Consumers—Based on Self-Constructed Regulation Mechanisms

Yan, J., Guo, Y., & Wang, C. (2018) · IOP Conference Series Materials Science and Engineering · doi:10.1088/1757-899x/392/6/062172 · Cited by 2

Smart Tourism Technology Dan Kepuasan Wisatawan Untuk Berkunjung Kembali Di Wisata Heritage Kota Surakarta

Rahmawati, E. D., Admadianto, H. N., Fadila, S., & Baaq, S. H. (2023) · MBIA · doi:10.33557/mbia.v22i1.2163 · Cited by 2

Integrated Media Conglomerates and Cross-Media

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_14 · Cited by 2

Exploring lexico-semantic patterns for aspect-based sentiment analysis

Baas, F., Bus, O., Osinga, A., van de Ven, N., van Loenhout, S., Vrolijk, L., Schouten, K., & Frăsincar, F. (2019) · ACM Symposium on Applied Computing · doi:10.1145/3297280.3297377 · Cited by 2

Business Models and Value Creation in the Video and Gaming Market

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_11 · Cited by 2

Business Models and Value Creation in the Music Market

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_10 · Cited by 2

Pengaruh E-Service Quality dan Brand Image Terhadap E-Satisfaction dan E-Loyalty pada Pengguna Tiktok Shop

Riyadi, S. A., Suhud, U., & Usman, O. (2023) · Jurnal Bisnis Manajemen dan Keuangan · doi:10.21009/jbmk.0401.01 · Cited by 1

Modelling Electronic Sharing (E-Sharing) Behaviour: A Perspective on Location-aware Technology

Alotaibi, M. B. (2017) · International Journal of Intelligent Systems and Applications · doi:10.5815/ijisa.2017.01.02 · Cited by 1

Online Payment and Consumers’ Attitude towards Risk reduction strategies in a cash based economy

Iriobe, O. (2018) · Archives of Business Research · doi:10.14738/abr.612.4530 · Cited by 1

PENGARUH PROMOSI, E-WOM, DAN BRAND IMAGE TERHADAP NIAT MEMBELI KEMBALI

Sabrina, K. A. R., & Seminari, N. K. (2023) · E-Jurnal Manajemen Universitas Udayana · doi:10.24843/ejmunud.2023.v12.i03.p02 · Cited by 1

Effects of Personality Traits on Member Loyalty to Online Communities: Investigation from the Views of Relationship Proneness, Relational Benefits, and Relationship Quality

Shih, Y.-W. (2016) · International Journal of Science Technology and Society · doi:10.11648/j.ijsts.20160403.11 · Cited by 1

International Media Management

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_13 · Cited by 1

Social Media Business

Wirtz, B. W. (2021) · Springer texts in business and economics · doi:10.1007/978-3-030-63482-7_3 · Cited by 1

Networking as a Word of Mouth Marketing Strategy in Entrepreneurial Contexts

Robledo-Giraldo, S. (2018) · Cited by 1

Business Models and Value Creation in the Newspaper and Magazine Market

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_5 · Cited by 1

Business Models and Value Creation in the Internet Market

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_12 · Cited by 1

Functions of Media Management

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_4 · Cited by 1

Business Models and Value Creation in the TV Market

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_8 · Cited by 1

The Impact of Online and Offline Wine Purchase Channels on Consumer Perceptions of Wine Attributes and Repurchase Intention

Kang, S., 조미희, & Bonn, M. A. (2015) · Journal of Distribution Science · doi:10.15722/jds.13.10.201510.57

Foundations of Media Management

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_1

Perceived mobile interactivity influence on usability and mobile marketing acceptance in the informal hair-care business

Zulu, V. M. (2016)

Development of a novel knowledge-based decision support system for accident prevention of oil and gas drilling process

Asad, M. M. (2018) · UTHM Institutional Repository (Universiti Tun Hussein Onn Malaysia)

The Impact of Social Media on Business Marketing and Consumer Shopping

Xu, T. (2020) · International Journal of Literature and Arts · doi:10.11648/j.ijla.20200805.12

Characteristics of Media Management

Wirtz, B. W. (2020) · Springer texts in business and economics · doi:10.1007/978-3-030-47913-8_2

A content analysis of user-generated content of the seven original equipment manufacturer brands in South Africa

Heerden, V., & Sophia, M. (2020) · Unisa Institutional Repository (University of South Africa)

Quality Analysis the E-PASTI System to Determine the Condition of the System and Information Quality

Nugraha, B., Marleny, F. D., Sfenrianto, S., & Edwina, C. (2021) · Journal of Physics Conference Series · doi:10.1088/1742-6596/1807/1/012008

The Effect of Online Retailing Engagement Dimensions on Electronic Word of Mouth and Purchase Intentions

Kamran, A., Ziaullah, M., & Syed, N. A. (2018)

A MATEMÁTICA NA FORMAÇÃO DO ENGENHEIRO DE PRODUÇÃO: VISÕES DE UM COORDENADOR DE CURSO, DE UM DOCENTE E DE SETE EGRESSOS

Tanno, F. S., Assad, L. C. Y., Pires, R. R. D. L., Bianchini, B. L., Gomes, E., & de Lima, G. L. (2021) · ANAIS do XLIX Congresso Brasileiro de Educação em Engenharia · doi:10.37702/cobenge.2021.3412

استخدام نموذج رضا العميل الأمريکى لقياس محددات ونتائج رضا المرضى عن الخدمة الصحية بالمستشفيات الخاصة " دراسة تطبيقية "

محمود, س. ا. (2017) · المجلة العملیة التجارة والتمویل · doi:10.21608/caf.2017.126579

Conceptual Framework of Influencer’s Marketing Power

Weinlich, P., & Semerádová, T. (2022) · Springer proceedings in business and economics · doi:10.1007/978-3-031-05728-1_13

Soziale Medien und digitale Desinformation

Wirtz, B. W. (2022) · Springer eBooks · doi:10.1007/978-3-662-65330-2_7

Social Media and Public Disinformation

Wirtz, B. W. (2022) · Springer texts in business and economics · doi:10.1007/978-3-031-13086-1_7

Care About The Way You Look? Website Quality Impact on Purchase Decision Mediated by Ewom and Ease of Use

Jokhu, J. R. (2022) · Jurnal Ilmiah Manajemen dan Bisnis · doi:10.22441/jimb.v8i3.17013

Investigating the Effect of Smart Tourism Technologiesb' Select Factors on the Satisfaction of Using Technology in Travel: A Case Study of Yazd Visitors

Reisi, H., monfared, A. K., & hosseini, E. (2022) · Social Studies in Tourism · doi:10.52547/journalitor.35654.10.20.21

Estudo dos Fatores que Influenciam os Jovens na Compra de Produtos Eletrônicos pela Internet

Silva, J. R. R., Pellizzoni, L. N., & Nodari, C. H. (2023) · Revista organizações em contexto/Organizações em Contexto · doi:10.15603/1982-8756/roc.v19n37p75-93

อทธพลของปจจยการสอสารแบบบอกตอทมผลตอพฤตกรรมผบรโภคในธรกจอเลกทรอนกส

เปรมใจสุข, ก. (2016) · doi:10.58837/chula.the.2016.409

ความพงพอใจทมอทธพลตอพนธะผกพนและการบอกตอของผตดตามเฟซบกแฟนเพจสมาคมกฬาวอลเลยบอลแหงประเทศไทย

เนติทวีทรัพย์, น. (2019) · doi:10.58837/chula.the.2019.1089

Discussion of the impact of online tax community advice on individual taxpayer decision-making

Iyer, G. S. (2023) · Advances in Accounting · doi:10.1016/j.adiac.2023.100699 · Cited by 1

A study into prospective changes in consumer behaviour and buying patterns of graduate millennials due to COVID-19 in South Africa.

Lakman, U. (2021) · doi:10.29086/10413/22848

Social Media Business

Wirtz, B. W. (2024) · Springer texts in business and economics · doi:10.1007/978-3-031-50289-7_3

Service Quality, Satisfaction and Loyalty Determinants in the e-banking

Marcos, A. M. B. D. F., & da Rocha, T. V. M. (2026) · Lecture notes in networks and systems · doi:10.1007/978-3-032-12888-1_15

An Analysis of the Effect of Platform Information Quality and Customer Information Quality on Customer Loyalty to Online to Offline Platforms

Park, J. S., & Park, H. (2024) · Journal of the Korean society for quality management · doi:10.7469/jksqm.2024.52.1.23

Development of a consumer-oriented intelligent garment recommendation system

Zhang, J. (2017) · doi:10.70675/0ffb9267zfee7z4185z849ez906ece8686ea

L'effet de la technologie d'image interactive sur l'expérience des consommateurs : le cas des sites web hôteliers : L'effet médiateur de la perception de l'interactivité

Bassily, M. (2021) · theses.fr (ABES) · doi:10.70675/6a2a49cfzc045z4797z9257zb002d46505ed

L'interactivité des technologies en magasin : essai de définition et étude de l'impact sur la relation consommateur-vendeur ?

Boudkouss, H. (2022) · theses.fr (ABES) · doi:10.70675/1ef65717zcee9z4540z8cedz6d63ef24051f

Meaningful travel in the age of #MeTourism: A study of digital self-representation

Bojić, M., Kovačić, S., Bajrami, D. D., & Miljković, Ð. (2026) · Menadzment u hotelijerstvu i turizmu · doi:10.5937/menhottur2600004b

Social Media Content Marketing and Consumer Impulse Buying Behavior in the Food and Beverage Industry

Almahdi, M. H., Radhi, J., Alhawaj, F., & Najeeb, A. (2026) · Contributions to management science · doi:10.1007/978-3-032-23399-8_22

Antecedent factors influencing customer decision support satisfaction from e-WOM systems

Yoo, C. W., Moon, J., & Choe, Y. C. (2007) · Journal of the Association for Information Systems · Cited by 1

Impact of interactivity of electronic word of mouth systems and website quality on customer e-loyalty

Khan, M. M., & Hashmi, H. B. A. (2016) · Pakistan Journal of Commerce and Social Sciences · Cited by 13

The impact of the interactivity of the electronic word advertising systems and electronic quality on electronic loyalty with the role of measuring satisfaction of decision support (a case study of online customers of Iran insurance company in Tehran province)

Shirazi, M. S. (2018) · Amazonia Investiga

Role of EWOM, Product Satisfaction, and Website Quality on Customer Repurchase Intention

Aakash, A., & Aggarwal, A. G. (2019) · Advances in logistics, operations, and management science book series · doi:10.4018/978-1-5225-7888-8.ch010 · Cited by 17

ANALYSIS OF THE EFFECT OF QUALITY COMPONENTS OF WEB 2.0 ENABLED E-COMMERCE WEBSITES ON ELECTRONIC WORD-OF-MOUTH MARKETING (EWOM) AND ON CUSTOMER LOYALTY

Gumus, H., & Bal, V. (2016) · RePEc: Research Papers in Economics · Cited by 8