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Cited by 258

The DOI matches its Crossref record; 10 of the 10 references it cites were found in a registry or an index.

Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries

Spiteri, Joseph M., Dion, Paul A.·2004·Industrial Marketing Management
DOI 10.1016/j.indmarman.2004.03.005
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Registry

Crossref · 10.1016/j.indmarman.2004.03.005

Cites

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Metadata

Authors
Spiteri, J. M., & Dion, P. A.
Venue
Industrial Marketing Management
Publisher
Elsevier BV
Published
2004-11
Volume
33
Issue
8
Pages
675-687
ISSN
0019-8501 (ISSN-L)
DOI
10.1016/j.indmarman.2004.03.005
OpenAlex
W2007938271
Cited by
258
References
10
FWCI
12.19
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries. https://app.cochat.ai/papers/10.1016/j.indmarman.2004.03.005
The paper
Spiteri, J. M., & Dion, P. A. (2004). Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries. Industrial Marketing Management. https://doi.org/10.1016/j.indmarman.2004.03.005

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.