The DOI matches its Crossref record; 15 of the 15 references it cites were found in a registry or an index.
Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment
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Citations
Cites
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Structural equation modeling in practice: A review and recommended two-step approach
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On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
The commitment-trust theory of relationship marketing
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Developing buyer-seller relationships
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An Examination of the Nature of Trust in Buyer-Seller Relationships
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Brewer, M. B. (1991) · Personality and Social Psychology Bulletin · doi:10.1177/0146167291175001 · Cited by 5,107
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
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Consumer trust, value, and loyalty in relational exchanges
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Cited by
A stage to engage: Social media use and corporate reputation
Dijkmans, C., Kerkhof, P., & Beukeboom, C. J. (2015) · Tourism Management · doi:10.1016/j.tourman.2014.09.005 · Cited by 515
The role of brand love in consumer-brand relationships
Albert, N., & Merunka, D. (2013) · Journal of Consumer Marketing · doi:10.1108/07363761311328928 · Cited by 512
Homburg, C., Stierl, M., & Bornemann, T. (2013) · Journal of Marketing · doi:10.1509/jm.12.0089 · Cited by 427
Jiang, H., Cheng, Y., Yang, J., & Gao, S. (2022) · Computers in Human Behavior · doi:10.1016/j.chb.2022.107329 · Cited by 362
The influence of customer brand identification on hotel brand evaluation and loyalty development
So, K. K. F., King, C., Sparks, B. A., & Wang, Y. (2013) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2013.02.002 · Cited by 328
Metadata
- Authors
- Keh, H. T., & Xie, Y.
- Venue
- Industrial Marketing Management
- Publisher
- Elsevier BV
- Published
- 2009-10
- Volume
- 38
- Issue
- 7
- Pages
- 732-742
- ISSN
- 0019-8501 (ISSN-L)
- OpenAlex
- W2012662491
- Cited by
- 782
- References
- 15
- FWCI
- 24.74
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
