The DOI matches its Crossref record; 122 of the 126 references it cites were found in a registry or an index.
Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience
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In the citing paper
“Bande, Fernández-Ferrín, Varela, and Jaramillo (2015) demonstrated that servant leadership weakened the relationship between emotional exhaustion and turnover.”
From Servant Leadership: A systematic review and call for future research (2019) · cites this paper as Bande, Fernández-Ferrín, Varela, and Jaramillo (2015)
Citations
Cites
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On the Evaluation of Structural Equation Models
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Handbook of Positive Psychology
(2001) · doi:10.1093/oso/9780195135336.001.0001 · Cited by 9,158
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Research works printed but not linked: 4
- Aggarwal, 2004, Factors affecting propensity to leave: A study of salespeople, Marketing Management Journal, 14, 90
- Carvalho Menezes De Lucena, 2006, Resiliencia y el modelo burnout-engagement en cuidadores formales de ancianos, Psicothema, 18, 791
- Hrehocik, 2007, The best sales force, Sales and Marketing Management, 159, 22
- León García-Inquierdo, 2009, Big five factors and resiliency moderator effect on emotional exhaustion, Revista de Psicología del Trabajo y de las Organizaciones, 25, 135
Cited by
Sorted by citations
Servant Leadership: A systematic review and call for future research
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019) · The Leadership Quarterly · doi:10.1016/j.leaqua.2018.07.004 · Cited by 1,858
“Leader Outcome-based control mechanisms Intrinsic motivation Bande et al. (2016)”
InfluentialChalmers, D. M., MacKenzie, N., & Carter, S. (2020) · Entrepreneurship Theory and Practice · doi:10.1177/1042258720934581 · Cited by 651
Gölgeci̇, İ., & Kuivalainen, O. (2019) · Industrial Marketing Management · doi:10.1016/j.indmarman.2019.05.006 · Cited by 535
Sony, M., & Mekoth, N. (2016) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2015.12.003 · Cited by 254
Giao, H. N. K., Vương, B. N., Huân, Đ. D., Tushar, H., & Quan, T. N. (2020) · Sustainability · doi:10.3390/su12051857 · Cited by 254
Metadata
- Authors
- Bande, B., Fernández-Ferrín, P., Varela, J. A., & Jaramillo, F.
- Affiliations
- Universidade de Santiago de Compostela (ES)
- The University of Texas at Arlington (US)
- Corresponding author
- Bande, Belén
- Venue
- Industrial Marketing Management
- Publisher
- Elsevier BV
- Published
- 2015-01
- Volume
- 44
- Pages
- 142-153
- ISSN
- 0019-8501 (ISSN-L)
- OpenAlex
- W2201285395
- Cited by
- 169
- References
- 126
- Citations by year
- 2026: 8 · 2025: 9 · 2024: 15 · 2023: 12 · 2022: 26 · 2021: 26 · 2020: 21 · 2019: 13 · 2018: 15 · 2017: 10 · 2016: 11 · 2015: 3
- FWCI
- 17.59
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Industrial Marketing Management (publishedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Sociology and Political Science › Emotional Labor in Professions
- Keywords
- salesperson turnover, turnover intention, emotional intelligence, resilience, work-family conflict, emotional exhaustion, servant leadership, salespeople, occupational stress, emotional competence
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