Cited by 169Job Satisfaction and Organizational BehaviorEmotional Intelligence and PerformanceEmotional Labor in Professions

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Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience

Bande, Belén, Fernández-Ferrín, Pilar, Varela, José A., Jaramillo, Fernando·2015·Industrial Marketing Management

DOI 10.1016/j.indmarman.2014.10.011

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Authors: Bande, B., Fernández-Ferrín, P., Varela, J. A., & Jaramillo, F.
Affiliations: Universidade de Santiago de Compostela (ES)
The University of Texas at Arlington (US)
Corresponding author: Bande, Belén
ORCID: Bande, Belén
Jaramillo, Fernando
Venue: Industrial Marketing Management
Publisher: Elsevier BV
Published: 2015-01
Volume: 44
Pages: 142-153
ISSN: 0019-8501 (ISSN-L)
DOI: 10.1016/j.indmarman.2014.10.011
OpenAlex: W2201285395
Cited by: 169
References: 126
Citations by year: 2026: 8 · 2025: 9 · 2024: 15 · 2023: 12 · 2022: 26 · 2021: 26 · 2020: 21 · 2019: 13 · 2018: 15 · 2017: 10 · 2016: 11 · 2015: 3
FWCI: 17.59
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
Locations: Industrial Marketing Management (publishedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
Social Sciences › Sociology and Political Science › Emotional Labor in Professions
Keywords: salesperson turnover, turnover intention, emotional intelligence, resilience, work-family conflict, emotional exhaustion, servant leadership, salespeople, occupational stress, emotional competence

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