Teledermatology: Key factors associated with reducing face-to-face dermatology visits
Abstract
Teledermatology makes 3 promises: better, cheaper, and faster dermatologic care. It is "better" because, although it cannot offer as much to the patient as a traditional visit, it extends the dermatologist's reach to places and in ways not previously possible as a result of time and place limitations; it is "cheaper and faster" because it has the potential to reduce costs and increase efficiency for both patients and providers. For teledermatology to fulfill these promises, it must enable dermatologists to improve access by increasing the number of patients evaluated and treated. Increased patient access depends on maximizing a scarce resource-dermatologists' time-in part by avoiding unnecessary and time-consuming face-to-face appointments. We examined the literature to date to determine which teledermatology programs have greater or lesser success in reducing face-to-face visits. Our review highlights 4 factors that are associated with a higher number of face-to-face appointments avoided by teledermatology programs: (1) effective preselection of patients for teleconsultation, (2) high-quality photographic images, (3) dermoscopy if pigmented lesions are evaluated, and (4) effective infrastructure and culture in place to implement teleconsultation recommendations.
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Factors repeatedly associated with practitioner satisfaction with tele-dermatology include effective pre-selection of patients, use of high quality images, dermoscopy for pigmented lesions, appropriate infrastructure, and access to continued educational courses.
“Some factors have been repeatedly associated with practitioner satisfaction with tele-dermatology, including effective pre-selection of patients for tele-consultation, use of high quality images, dermoscopy for pigmented lesions, appropriate infrastructure, and access to continued educational courses (Landow et al., 2014, McFarland et al., 2013).”
From Patient and practitioner satisfaction with tele-dermatology including Australia’s indigenous population: A systematic review of the literature (2016) · cites this paper as Landow et al., 2014
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- Authors
- Landow, S. M., Mateus, A., Korgavkar, K., Nightingale, D., & Weinstock, M. A.
- Affiliations
- Brown University (US)
- Massachusetts Institute of Technology (US)
- University of Michigan (US)
- Corresponding author
- Landow, Shoshana M.
- ORCID
- Weinstock, Martin A.
- Venue
- Journal of the American Academy of Dermatology
- Publisher
- Elsevier BV
- Published
- 2014-09
- Volume
- 71
- Issue
- 3
- Pages
- 570-576
- ISSN
- 0190-9622 (ISSN-L)
- OpenAlex
- W2170645397
- Semantic Scholar
- f263a0f8db76452dc9c1e92d2970a21eda51e321
- Cited by
- 131
- References
- 39
- Citations by year
- 2025: 2 · 2024: 29 · 2023: 15 · 2022: 10 · 2021: 9 · 2020: 13 · 2019: 8 · 2018: 10 · 2017: 11 · 2016: 10 · 2015: 11 · 2014: 3
- FWCI
- 1.84
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the American Academy of Dermatology (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Healthcare Systems and Technology
- Health Sciences › Medicine › Oncology › Cutaneous Melanoma Detection and Management
- Keywords
- teledermatology, teleconsultation, patient selection, photographs, dermoscopy, pigmented skin lesions, access to dermatologic care, health care costs, implementation infrastructure
- MeSH terms
- Appointments and Schedules, Dermatology, Humans, Office Visits, Telemedicine, Patient Selection, Remote Consultation, Dermoscopy
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