A holistic relook at engineering design methodologies for smart product-service systems development
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S-PSS are significantly impacted by the context in which the services and products are used.
“S-PSS are significantly impacted by the context in which the services and products are used.”
From AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems (2024) · cites this paper as Cong et al. 2020
Conventional UX analysis primarily focuses on the design stage and may not adequately respond to evolving user needs during the usage stage or exploit data surrounding the use of S-PSS.
“However, conventional UX analysis primarily focuses on the design stage and may not adequately respond to the evolving user needs during the usage stage and how to exploit the data surrounding the use of S-PSS.”
From AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems (2024) · cites this paper as Cong et al. 2020
To create effective S-PSS, user behavior and preferences should be associated with different design elements in specific usage contexts.
“To create effective S-PSS, user behavior and preferences should be associated with different design elements in specific usage contexts (Cong et al. 2020).”
From AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems (2024) · cites this paper as Cong et al. 2020
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Context-awareness for the design of Smart-product service systems: Literature review
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- Authors
- Cong, J.-C., Chen, C.-H., Zheng, P., Li, X., & Wang, Z.
- Affiliations
- Nanyang Technological University (SG)
- Hong Kong Polytechnic University (HK)
- Corresponding author
- Chen, Chun-Hsien
- Zheng, Pai
- Venue
- Journal of Cleaner Production
- Publisher
- Elsevier BV
- Published
- 2020-11
- Volume
- 272
- Pages
- 122737
- ISSN
- 0959-6526 (ISSN-L)
- OpenAlex
- W3041031705
- Cited by
- 67
- References
- 152
- Citations by year
- 2026: 7 · 2025: 6 · 2024: 13 · 2023: 15 · 2022: 15 · 2021: 10 · 2020: 1
- FWCI
- 10.56
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- Locations
- Journal of Cleaner Production (publishedVersion)
- PolyU Institutional Research Archive (Hong Kong Polytechnic University) (submittedVersion, cc-by-nc-nd)
- Funders
- Hong Kong Polytechnic University
- Department of Industrial and Systems Engineering, Hong Kong Polytechnic University
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Product Development and Customization
- Social Sciences › Business, Management and Accounting › Strategy and Management › Sustainable Supply Chain Management
- Keywords
- smart product-service systems, servitization, engineering design methodology, value co-creation, closed-loop design, context awareness, smart technologies, product-service system design
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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