A survey of smart product-service systems: Key aspects, challenges and future perspectives

Zheng, Pai; Wang, Zuoxu; Chen, Chun-Hsien; Pheng Khoo, Li

doi:10.1016/j.aei.2019.100973

Cited by 377Service and Product InnovationDigital Transformation in IndustryDigital Innovation in Industries

A survey of smart product-service systems: Key aspects, challenges and future perspectives

Zheng, Pai, Wang, Zuoxu, Chen, Chun-Hsien, Pheng Khoo, Li·2019·Advanced Engineering Informatics

DOI 10.1016/j.aei.2019.100973

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S-PSS are significantly impacted by the context in which the services and products are used.
“S-PSS are significantly impacted by the context in which the services and products are used.”
From AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems (2024) · cites this paper as Zheng et al. 2019
Adhering to privacy regulations such as GDPR can help ensure users' consent and awareness of data collected.
“Adhering to privacy regulations such as the General Data Protection Regulation (GDPR), implemented by the European Union to regulate user privacy, can help ensure users consent and awareness of the data collected (Zheng et al. 2019).”
From AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems (2024) · cites this paper as Zheng et al. 2019

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Authors: Zheng, P., Wang, Z., Chen, C.-H., & Pheng Khoo, L.
Affiliations: Nanyang Technological University (SG)
Corresponding author: Zheng, Pai
ORCID: Zheng, Pai
Wang, Zuoxu
Chen, Chun-Hsien
Venue: Advanced Engineering Informatics
Publisher: Elsevier BV
Published: 2019-10
Volume: 42
Pages: 100973
ISSN: 1474-0346 (ISSN-L)
DOI: 10.1016/j.aei.2019.100973
OpenAlex: W2970223503
Cited by: 377
References: 130
Citations by year: 2026: 27 · 2025: 42 · 2024: 69 · 2023: 65 · 2022: 72 · 2021: 67 · 2020: 32 · 2019: 3
FWCI: 53.74
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: Advanced Engineering Informatics (publishedVersion)
Funders: National Research Foundation Singapore
Topics: Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Digital Transformation in Industry
Social Sciences › Business, Management and Accounting › Management of Technology and Innovation › Digital Innovation in Industries
Keywords: smart product-service systems, digital servitization, servitization, digitalization, service business models, product-service systems, self-adaptive systems, sustainability, IT infrastructure

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