China's “smart tourism destination” initiative: A taste of the service-dominant logic
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Academic work on smart tourism is largely focused on describing the phenomenon in case studies or discussing isolated technological developments rather than laying theoretical foundations for its advancement and/or critique.
“Academic work is largely focused on describing the phenomenon in the form of case studies (e.g., Boes et al. 2015a, b;Bakıcı et al. 2013;Wang et al. 2013) or on discussing isolated technological developments (e.g., Huang and Chen 2015;Boes et al. 2015a, b) rather than on laying the theoretical foundations for its advancement and/or critique.”
From Smart tourism: foundations and developments (2015) · cites this paper as Wang et al. 2013
S-D logic can provide an understanding of the process towards value co-creation in smart tourism destinations.
“Hence, it can provide an understanding of the process towards value co-creation in smart tourism destinations (Wang et al., 2013).”
From Smart tourism destinations: ecosystems for tourism destination competitiveness (2016) · cites this paper as Wang et al., 2013
To date, the majority of research on the smart tourism destination is conceptual and mainly focused on tourism business-led development and co-creation activities to enhance the tourist experience.
“To date, the majority of research on the smart tourism destination is conceptual and mainly focused on the emphasis of tourism business-led development and co-creation activities to enhance the tourist experience (Wang et al., 2013;Buhalis and Amaranggana, 2014;Gretzel et al., 2015).”
From Smart tourism destinations: ecosystems for tourism destination competitiveness (2016) · cites this paper as Wang et al., 2013
This increases the efficiency and effectiveness of processes and thus provides the ability to develop competitive advantage for smart tourism destinations.
“This increases the efficiency and effectiveness of processes and thus provides the ability to develop competitive advantage for smart tourism destinations (Wang et al., 2013;Buhalis and Amaranggana, 2014).”
From Smart tourism destinations: ecosystems for tourism destination competitiveness (2016) · cites this paper as Wang et al., 2013
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Wei, W., Önder, İ., & Uysal, M. (2024) · Current Issues in Tourism · doi:10.1080/13683500.2023.2296587 · Cited by 58 · see citing works
Mobile tourist guide supporting a smart city initiative: a Brazilian case study
Cacho, A. D. N. B., Filho, L. M., Estaregue, D., Moura, B., Cacho, N., Lopes, F., & Alves, C. (2016) · International Journal of Tourism Cities · doi:10.1108/ijtc-12-2015-0030 · Cited by 45 · see citing works
Dark Side of Digital Transformation in Tourism
Fereidouni, M. A., & Kawa, A. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-14802-7_44 · Cited by 45 · see citing works
Smart Tourism Empowered by Artificial Intelligence
Ferràs, X., Hitchen, E. L., Tarrats-Pons, E., & Serrat, N. A. (2019) · Journal of Cases on Information Technology · doi:10.4018/jcit.2020010101 · Cited by 45 · see citing works
Li, C., Fang, Y., & Sukoco, B. M. (2021) · Service Business · doi:10.1007/s11628-021-00443-y · Cited by 45 · see citing works
Progress and stakes in sustainable tourism: indicators for smart coastal destinations
Robles, C. F., Galindo-Pérez-de-Azpillaga, L., & Tabales, A. F. (2020) · Journal of Sustainable Tourism · doi:10.1080/09669582.2020.1864386 · Cited by 44 · see citing works
When digital government matters for tourism: a stakeholder analysis
Kalbaska, N., Janowski, T., Estévez, E., & Cantoni, L. (2017) · Information Technology & Tourism · doi:10.1007/s40558-017-0087-2 · Cited by 43 · see citing works
Ortega, J. L. C., & Malcolm, C. D. (2020) · Sustainability · doi:10.3390/su12051741 · Cited by 43 · see citing works
- Authors
- Wang, D., Li, X. (., & Li, Y.
- Affiliations
- Hong Kong Polytechnic University (HK)
- University of South Carolina (US)
- Capital University of Economics and Business (CN)
- Corresponding author
- Li, Xiang (Robert)
- Venue
- Journal of Destination Marketing & Management
- Publisher
- Elsevier BV
- Published
- 2013-06
- Volume
- 2
- Issue
- 2
- Pages
- 59-61
- ISSN
- 2212-571X (ISSN-L)
- OpenAlex
- W2040789678
- Cited by
- 352
- References
- 18
- Citations by year
- 2026: 11 · 2025: 21 · 2024: 31 · 2023: 28 · 2022: 37 · 2021: 48 · 2020: 47 · 2019: 36 · 2018: 28 · 2017: 27 · 2016: 16 · 2015: 13 · 2014: 5 · 2013: 4
- FWCI
- 39.24
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Destination Marketing & Management (publishedVersion)
- PolyU Institutional Research Archive (Hong Kong Polytechnic University) (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Social Sciences › Business, Management and Accounting › Tourism, Leisure and Hospitality Management › Hospitality and Tourism Education
- Keywords
- smart tourism destinations, service-dominant logic, destination management, China tourism
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