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Social norms and energy conservation
Abstract
This paper evaluates a series of programs run by a company called OPOWER to send Home Energy Report letters to residential utility customers comparing their electricity use to that of their neighbors. Using data from randomized natural field experiments at 600,000 treatment and control households across the United States, I estimate that the average program reduces energy consumption by 2.0%. The program provides additional evidence that non-price interventions can substantially and cost effectively change consumer behavior: the effect is equivalent to that of a short-run electricity price increase of 11 to 20%, and the cost effectiveness compares favorably to that of traditional energy conservation programs. Perhaps because the treatment included descriptive social norms, effects are heterogeneous: households in the highest decile of pre-treatment consumption decrease usage by 6.3%, while consumption by the lowest decile decreases by only 0.3%. A regression discontinuity design shows that different categories of “injunctive norms” played an insignificant role in encouraging relatively low users not to increase usage.
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“A large meta-analysis found that significant residential energy savings can be achieved [215], by targeting the right interventions to the right households [14,16,17].”
From Tackling climate change with machine learning (2023) · cites this paper as [16]
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Nudging fails to increase conservation actions among farmers
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Nudges, boosts, autonomy, time and the quality of life
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“…medication adherence (Horne et al 2022 ; Ho et al 2025 ) and are effective in influenza vaccination (Milkman et al 2011 ) and energy conservation (Allcott 2011 ), reminders can influence behavior in the context of gym attendance (Calzolari and Nardotto 2011 ), adherence to medical treatments…”
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Behavioural public policy should take the psychology of poverty into account
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Tailored information and the public support for carbon pricing in Germany
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“Some empirical studies have shown that tailored information can significantly affect households’ attitudes and behavior (e.g. Allcott, 2011), especially when cognitive biases, such as present bias or limited attention, are at play.”
Pinel, H., Bonanomi, A., & Lozza, E. (2025) · Energy Research & Social Science · doi:10.1016/j.erss.2025.104380 · Cited by 2
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“These patterns resonate with previous research highlighting that financial incentives tend to appeal to a broader audience [3].”
Using social norms to reduce plate waste in corporate dining
Daker, R. J., Rojas, M. D. M., Rakhimov, R. Y., Heffner, K., Paine, N., Cacciola, K., Hanson, C., & Upritchard, J. E. (2025) · Scientific Reports · doi:10.1038/s41598-025-28175-3 · Cited by 2
“Another study found that making social norms about energy consumption apparent to home owners led to significant reductions in energy consumption 11 .”
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Turdaliev, S., Sargsyan, Y., & Koten, S. V. (2026) · Environmental and Resource Economics · doi:10.1007/s10640-025-01064-z · Cited by 3
“Allcott (2011 ) also documents that the effect of energy reports was heterogeneous and induced larger savings (6.3”
InfluentialRisk preferences and rural energy transition in China: based on experimental data analyses
Mao, H., Shi, C., Tang, H., et al. (2026) · China Agricultural Economic Review · doi:10.1108/caer-03-2025-0087 · Cited by 2
Drivers and Barriers To Circular Bioeconomy Transition in Nepal: A System Dynamics Perspective
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NIWM: non-intrusive water monitoring to uncover heat energy use in households
Schöb, S., Günther, S. A., Regensburger, K., et al. (2017) · Computer Science - Research and Development · doi:10.1007/s00450-017-0353-8 · Cited by 2
“In this context, altering consumer behavior has been identified as a cost-effective means to curb energy demand [1].”
Behavioural Economics: Using ‘Nudges’ for Promoting Pro-environmental Behaviours in the Workplace
EUGENE, M., & Powell, M. (2017) · Springer eBooks · doi:10.1007/978-3-319-56753-2_4 · Cited by 2
The role of experiments for policy design
Werner, P., & Riedl, A. M. (2019) · Edward Elgar Publishing eBooks · doi:10.4337/9781788110563.00025 · Cited by 3
“For example, Allcott (2011) estimates that the effect of the social comparison intervention on energy reduction is equivalent to the effect of an increase in the short-term energy price of about 10 - 20 %.”
Adopting LEDs changes attitudes towards climate change: experimental evidence from China
Gao, Y., D’Adda, G., & Tavoni, M. (2019) · Environmental Research Letters · doi:10.1088/1748-9326/ab1499 · Cited by 3
“6 Countries around the world have implemented policy interventions to 7 promote energy saving behavior and technologies, relying on both traditional 8 market-based instruments and insights from the behavioral sciences, such as 9 mass media campaigns, home audits, real-time information feedback, and 10 so on [1, 2, 3,…”
BackgroundEnvironmental Externalities and Their Internalization Through Voluntary Approaches
Buchholz, W., & Rübbelke, D. (2019) · Springer texts in business and economics · doi:10.1007/978-3-030-16268-9_2 · Cited by 2
Investments, nonenergy benefits, and conservation
Thollander, P., Karlsson, M., Rohdin, P., Wollin, J., & Rosenqvist, J. (2020) · Elsevier eBooks · doi:10.1016/b978-0-12-817247-6.00007-9 · Cited by 3
Banerjee, P., Iversen, V., Mitra, S., Nicolò, A., & Kunal Sen, A. (2020) · Working Paper Series · doi:10.35188/unu-wider/2020/783-5 · Cited by 2
“Policies that enhance social reputation by increasing visibility of actions could be a cost-effective tool to induce pro-social behaviour (Bénabou and Tirole 2006; Allcott 2011; Besley and Ghatak 2008).”
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Observing the unobservable: a field experiment on early adopters of a climate-friendly behavior
Gosnell, G. K., Carattini, S., & Tavoni, A. (2021) · London School of Economics and Political Science Research Online (London School of Economics and Political Science) · Cited by 2
Towards Resilient Critical Infrastructures – Motivating Users to Contribute to Smart Grid Resilience
Egert, R., Gerber, N., Haunschild, J., Kühn, P., & Zimmermann, V. (2021) · i-com · doi:10.1515/icom-2021-0021 · Cited by 3
López-Pintado, D., & Meléndez-Jímenez, M. A. (2021) · Journal of Economic Theory · doi:10.1016/j.jet.2021.105376 · Cited by 3
Sharing rules for a common-pool resource in a lab experiment
Ouvrard, B., Ambec, S., Reynaud, A., Cezera, S., & Shivamurthy, M. (2022) · Social Choice and Welfare · doi:10.1007/s00355-022-01400-y · Cited by 3
“631 1 3 Sharing rules for a common-pool resource in a lab experiment already been documented in the literature, particularly in studies on nudge implementation (Allcott 2011; Costa and Kahn 2013; Ferraro and Price 2013; My and Ouvrard 2019).”
BackgroundBrown, A. N. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19127312 · Cited by 2
“Social norms theory is also used to design programs in sectors other than health; a well-known example is social norms information about energy usage reported in letters to households that led to changes in energy conservation [4].”
BackgroundWang, Y., Xie, L., & Li, S. (2022) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph19137749 · Cited by 2
“By distinguishing one’s prior water usage from the strength of comparison, the current study extends previous findings that only focused on the moderating effect of prior water usage [25,26,38,39].”
BackgroundResultThe role of social media marketing and environmental knowledge on green skincare purchase intention
Shanti, R., & Alversia, Y. (2022) · CRC Press eBooks · doi:10.1201/9781003295952-55 · Cited by 2
Koh, H. E. (2022) · Motivation and Emotion · doi:10.1007/s11031-022-09956-z · Cited by 2
“For example, in prior studies about energy conservation (Allcott, 2011; Schultz et al., 2007), participants who initially performed a socially desirable behavior by consuming energy less than the norm (i.e. the average) reported the increased energy use after viewing the descriptive norm messages…”
BackgroundResultInfluential"Role of Information in Shaping Energy Efficiency Attitude: Case of Indian Urban Households"
Kaur, H., & Thukral, S. (2022) · Ramanujan International Journal of Business and Research · doi:10.51245/rijbr.v7i1.2022.555 · Cited by 2
Applying customer commitments to natural gas utility energy conservation
Peterson, T. C. (2023) · Energy Efficiency · doi:10.1007/s12053-023-10122-8 · Cited by 2
“The reports have been shown to be cost-effective, producing energy savings ranging from 2 to 6% ((Allcott, 2011); (Ferraro & Price, 2013); (Torres & Carlsson, 2018); (Allcott, 2015); (Allcott & Kessler, 2019); (Jessoe et al.”
BackgroundBehavioral strategies and marketing interventions: policy recommendations and practical advice
Kowalska-Pyzalska, A. (2023) · Elsevier eBooks · doi:10.1016/b978-0-12-822882-1.00012-3 · Cited by 2
Dutta‐Powell, R., Court, C., & Clark, A. (2023) · Cleaner Waste Systems · doi:10.1016/j.clwas.2023.100121 · Cited by 2
Cyan, M. R., & Kasim, M. T. (2023) · Economics Letters · doi:10.1016/j.econlet.2023.111413 · Cited by 2
Why do some behaviour change interventions not work as well as expected?
Abrahamse, W. (2023) · Edward Elgar Publishing eBooks · doi:10.4337/9781800882133.00008 · Cited by 2
Alt, M. (2023) · Journal of Behavioral and Experimental Economics · doi:10.1016/j.socec.2023.102144 · Cited by 3
Informational Nudges and Environmental Preferences in a Public Goods Game in Networks
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ENVIRONMENTAL CONCERN: DOES IT DRIVE GREEN PURCHASE INTENTION OF SUSTAINABLE PACKAGING?
Mongula, A., Masnita, Y., & Kurniawati, K. (2023) · Jurnal Ekonomi Bisnis dan Kewirausahaan · doi:10.26418/jebik.v12i3.67498 · Cited by 7
Stinson, C. L., Kagan, I., & Pooresmaeili, A. (2024) · Frontiers in Psychology · doi:10.3389/fpsyg.2024.1304372 · Cited by 2
“…et al., 2018; El Zein et al., 2019), considering and evaluating opinions (Festinger, 1954; Buunk and Gibbons, 2007), incorporating the actions of others into the learning process (Mattar and Gribble, 2005; Dijkstra et al., 2008), and conforming to social norms (Allcott, 2011; Yun and Silk, 2011).”
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BackgroundNudge theory on intrapreneurship: a conceptual view
Öztürk, A., & Arun, K. (2024) · Journal of Entrepreneurship in Emerging Economies · doi:10.1108/jeee-09-2023-0355 · Cited by 2
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Leong, C., Buurman, J., & Tay, S. K. (2024) · Behavioural Public Policy · doi:10.1017/bpp.2024.25 · Cited by 3
“Previous studies have found that conservation effects are larger for high baseline users than for users who start with more efficient resource use (Allcott, 2011; Ferraro and Price, 2013; Allcott and Rogers, 2014; Brent et al. , 2015; Schultz et al. , 2016).”
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COVID vaccination and social norms
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Green Nudging: A Behavioral Approach to Environmental Policies
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From Theory to Action: Evaluating How (Digital) Nudges Influence Pro-Environmental Behaviors
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Towards Nudging in BPM: A Human-Centric Approach for Sustainable Business Processes
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BackgroundConditional cooperation under uncertainty: The social description-experience gap
Kopsacheilis, O., van Dolder, D., & İşler, O. (2025) · Games and Economic Behavior · doi:10.1016/j.geb.2025.04.012 · Cited by 2
A norm about harvest division is maintained by a desire to follow tradition, not by social policing
Yan, M., Li, Z., Li, Y., Boyd, R. T., & Mathew, S. (2025) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.2413214122 · Cited by 1
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“An attempt to draw on the model bias in “nudging” are home energy reports that contain energy-saving achievements by an anonymous poster household [96].”
Civilian Evacuation During War: Evidence from Ukraine
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Optimal delivery of social norms feedback to reduce household water consumption
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Per-appliance energy feedback as a moving target
Rosberg, E., Bogdan, C., Lundström, A., & Shafqat, O. (2019) · Cited by 2
Ojima, K., Akashi, Y., Lim, J., et al. (2019) · IOP Conference Series Earth and Environmental Science · doi:10.1088/1755-1315/294/1/012080 · Cited by 2
“It was estimated that this program reduced the electricity consumption of Opower customers by approximately 2% [2].”
BackgroundHattori, S., Miura, T., Ichikawa, R., & Sawai, D. (2019) · International Conference on Ubiquitous Computing and Ambient Intelligence (UCAmI) · doi:10.3390/proceedings2019031031 · Cited by 2
“Behavioral change programs employing information provision approaches, such as the Home Energy Report (HER) [1,2], are consequently focused in achieving this reduction in households.”
BackgroundMethodInfluentialForster, H. A. (2020) · doi:10.7916/d8-wbjn-4w80 · Cited by 2
Development of smart energy meter to measure energy saving of dimmable LED panel light
Parastiwi, A., Prasojo, R. A., Adzani, M. N. H., et al. (2021) · IOP Conference Series Materials Science and Engineering · doi:10.1088/1757-899x/1073/1/012039 · Cited by 2
“Introduction Climate change is becoming a more and more critical issue, and many belief that efficient use of energy is an essential approach in greenhouse gas emission reduction [1].”
BackgroundAn Agent-Based Simulation of Employing Social Norms in Energy Conservation in Households
Savarimuthu, B. T. R., Purvis, M., & Verhagen, H. (2012) · Lecture notes in computer science · doi:10.1007/978-3-642-35612-4_2 · Cited by 2
Hart, R. H. (2012) · Cited by 2
Diffusion and adoption of dynamic electricity tariffs
Kowalska-Pyzalska, A., Maciejowska, K., Weron, R., et al. (2015) · IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM) · doi:10.1145/2808797.2808859 · Cited by 2
“The importance of the social influence on the consumers’ intention to engage in environmental behaviors has been discussed in [3, 10, 13].”
BackgroundInfluentialElnakat, A. (2016) · The Electricity Journal · doi:10.1016/j.tej.2016.01.010 · Cited by 2
Influence of urban information availability on household energy consumption
Khansari, N., Aronson, Z. H., Mostashari, A., et al. (2015) · International Journal of System of Systems Engineering · doi:10.1504/ijsse.2015.075477 · Cited by 2
Lessons from the Field: The Contribution of Active and Social Learning to Persistent Energy Savings
MacLaury, K., Cole, P., & Surles, W. (2012) · Cited by 2
Examining Employees' Perceptions of Energy Conservation Behaviors in Office Settings
Halsell, M. B. (2014) · Journal of the Arkansas Academy of Science · Cited by 2
Recommendations and criteria for the design of smart grid solutions for households
Moe, T., & Riaño, S. (2016) · Cited by 2
Information sharing strategies to advance clean energy in buildings
Berry, D. (2017) · Environmental Practice · doi:10.1080/14660466.2017.1364081 · Cited by 2
“In a study of one of these information and learning programs, Allcott (2011) found energy savings of about 2%.”
BackgroundPrescriptive Norms and Social Comparisons
Michaeli, M., & Spiro, D. (2018) · Games · doi:10.3390/g9040097 · Cited by 2
Triggering Communal Peer Pressure: Spreading a Shared Understanding of Demands
Delina, L. L. (2019) · Springer eBooks · doi:10.1007/978-3-030-17372-2_5 · Cited by 2
Using digital technologies to test the Social Norms Approach to reducing electricity consumption
Harries, T., Rettie, R., & Studley, M. (2012) · Electronic workshops in computing · doi:10.14236/ewic/hci2012.97 · Cited by 2
“…et al. (2007) had no comparison group that did not receive social norms feedback, while Nolan et al (2008) only compared the social norms approach to other interventions and Allcott (2011) was only able to compare social norms groups with participants who received their usual electricity bill.”
BackgroundResultSocial Loafing in the Management of Social Dilemmas
Parks, C. D. (2020) · Elsevier eBooks · doi:10.1016/b978-0-12-849867-5.00008-2 · Cited by 3
Lukutin, B. V., Muravyev, D., & Ryzhkova, A. V. (2021) · IOP Conference Series Materials Science and Engineering · doi:10.1088/1757-899x/1019/1/012053 · Cited by 2
Improved Residential Electricity Feedback through Household-specific Baselines
Mäkivierikko, A., Shahrokni, H., & Kordas, O. (2018) · CIRED · doi:10.34890/256 · Cited by 2
PUBLIC POLICY IMPLICATIONS OF COGNITIVE BIASES AND HEURISTICS
Sevgin, M. (2020) · Journal of International Social Research · doi:10.17719/jisr.10960 · Cited by 2
Psychologiczne aspekty zarządzania popytem na energię elektryczną
Gołębiowska, B. (2020) · Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu · doi:10.15611/pn.2020.5.06 · Cited by 2
MODELING METHOD FOR BEHAVIORAL CHANGE RELATED TO ENERGY CONSUMPTION IN OFFICE SPACE
Ojima, K., Lim, J., Akashi, Y., et al. (2020) · Journal of Environmental Engineering (Transactions of AIJ) · doi:10.3130/aije.85.695 · Cited by 2
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“For example, field experiments have demonstrated the impact of nudges on incentivizing household energy conservation (Allcott, 2011; Ferraro & Price, 2011; Holladay et al., 2019; Schultz et al., 2007). In educational settings, instructors have used nudges to encourage student engagement and learning outcomes. These nu…”
BackgroundInfluential
Metadata
- Authors
- Allcott, H.
- Affiliations
- New York University (US)
- Corresponding author
- Allcott, Hunt
- Venue
- Journal of Public Economics
- Publisher
- Elsevier BV
- Published
- 2011-10
- Volume
- 95
- Issue
- 9-10
- Pages
- 1082-1095
- ISSN
- 0047-2727 (ISSN-L)
- OpenAlex
- W2139035425
- Cited by
- 2,802
- References
- 104
- Citations by year
- 2026: 225 · 2025: 209 · 2024: 194 · 2023: 208 · 2022: 226 · 2021: 257 · 2020: 225 · 2019: 240 · 2018: 199 · 2017: 171 · 2016: 165 · 2015: 161 · 2014: 147 · 2013: 94 · 2012: 55
- FWCI
- 263.94
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Public Economics (publishedVersion)
- Topics
- Physical Sciences › Environmental Science › Management, Monitoring, Policy and Law › Pro-Environmental Behavior and Attitudes
- Physical Sciences › Energy › Renewable Energy, Sustainability and the Environment › Energy, Environment, and Transportation Policies
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Experimental Behavioral Economics Studies
- Keywords
- social norms, energy conservation, social comparison, residential electricity consumption, cost-effectiveness, injunctive norms, descriptive norms, treatment effect heterogeneity
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