The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.
How Online Product Reviews Affect Retail Sales: A Meta-analysis
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Citations
Cites
Prospect Theory: An Analysis of Decision under Risk
Kahneman, D., & Tversky, A. (1979) · Econometrica · doi:10.2307/1914185 · Cited by 48,524
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Belk, R. W. (1988) · Journal of Consumer Research · doi:10.1086/209154 · Cited by 9,064
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The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
Rethinking individualism and collectivism: Evaluation of theoretical assumptions and meta-analyses.
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Methods of Meta-Analysis: Correcting Error and Bias in Research Findings
Schmidt, F. L., & Hunter, J. E. (2015) · doi:10.4135/9781483398105 · Cited by 5,542
The Influence of Source Credibility on Communication Effectiveness
Hovland, C. I., & Weiss, W. (1951) · Public Opinion Quarterly · doi:10.1086/266350 · Cited by 3,543
Experimental Study of Inequality and Unpredictability in an Artificial Cultural Market
Salganik, M. J., Dodds, P. S., & Watts, D. J. (2006) · Science · doi:10.1126/science.1121066 · Cited by 2,231
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Cited by
Babić Rosario, A., Sotgiu, F., De Valck, K., & Bijmolt, T. H. A. (2016) · Journal of Marketing Research · doi:10.1509/jmr.14.0380 · Cited by 1,073
The effect of characteristics of source credibility on consumer behaviour: A meta-analysis
Ismagilova, E., Slade, E., Rana, N. P., & Dwivedi, Y. K. (2020) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2019.01.005 · Cited by 504
Influence of consumer reviews on online purchasing decisions in older and younger adults
von Helversen, B., Abramczuk, K., Kopeć, W., & Nielek, R. (2018) · Decision Support Systems · doi:10.1016/j.dss.2018.05.006 · Cited by 263
Measuring and Managing Consumer Sentiment in an Online Community Environment
Homburg, C., Ehm, L., & Artz, M. (2015) · Journal of Marketing Research · doi:10.1509/jmr.11.0448 · Cited by 196
Hajek, P., Barushka, A., & Munk, M. (2020) · Neural Computing and Applications · doi:10.1007/s00521-020-04757-2 · Cited by 186
Attracting Comments: Digital Engagement Metrics on Facebook and Financial Performance
Yoon, G., Li, C., Ji, Y. (., North, M., Hong, C., & Liu, J. (2018) · Journal of Advertising · doi:10.1080/00913367.2017.1405753 · Cited by 149
Online reviews and product sales: the role of review visibility
Alzate, M., Arce-Urriza, M., & Cebollada, J. (2021) · Journal of Theoretical and Applied Electronic Commerce Research · doi:10.3390/jtaer16040038 · Cited by 45
Hochstein, R. E., Harmeling, C. M., & Perko, T. (2025) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-023-00982-y · Cited by 45
Trust Mechanisms in the Sharing Economy
Alvi, T. H., Tariq, S., Rashid, A., & Khan, M. Q. (2025) · Pakistan Business Review · doi:10.22555/pbr.v26i3.1284 · Cited by 3
“Some studies have also shown that the ratings provided on such platforms correlated strongly with more objective quality measures, such as sales (Berger et al., 2010; Chevalier & Mayzlin, 2006; Floyd et al., 2014; Hu et al., 2014; Zhu & Zhang, 2010).”
Marketing to Machines: How AI Shopping Agents Respond to Promotional Cues
Sabbah, J., & Acar, O. A. (2026) · doi:10.2139/ssrn.6406639 · Cited by 1
Does Rank Still Matter? Position Bias When AI Agents Shop on Our Behalf
Wadi, D., & Ma, Y. (2026) · arXiv · doi:10.48550/arxiv.2608.22697
“…their bookings on listings with high review scores and low prices (Table W4), which mirrors human consumers (Chevalier and Mayzlin, 2006; Floyd et al., 2014) and is consistent with other studies of AI shopping agents (Allouah et al., 2026; Cherep et al., 2026; Wadi and Ma, 2026b;…”
Metadata
- Authors
- Floyd, K., Freling, R., Alhoqail, S., Cho, H. Y., & Freling, T.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 2014-06
- Volume
- 90
- Issue
- 2
- Pages
- 217-232
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W2028538363
- Cited by
- 622
- References
- 12
- FWCI
- 15.96
- Type
- journal article
- Language
- en
- Open access
- closed
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
