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Cited by 365

The DOI matches its Crossref record; 113 of the 113 references it cites were found in a registry or an index.

The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps

Open access
Akdim, Khaoula, Casaló, Luis V., Flavián, Carlos·2022·Journal of Retailing and Consumer Services
DOI 10.1016/j.jretconser.2021.102888
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Abstract

The purpose of this research is to understand the main factors that determine users’ continuance intention to use social mobile Apps, considering two utilitarian (i.e., perceived usefulness, perceived ease of use) variables and a hedonic (i.e., perceived enjoyment) variable. As social mobile Apps may be utilitarian or hedonic, we aim to evaluate possible differences in the significance of the aforementioned antecedent factors in utilitarian Apps (i.e., TripAdvisor) and hedonic Apps (i.e., Instagram). The data were collected from an international sample of users; the Partial Least Squares method was applied to analyze the research model, using SMARTPLS 3.0. To analyze the moderating effects, a multi-group PLS analysis was carried out to compare the differences between the path relationships in the two Apps. The results show that continuance intention to use is explained by perceived usefulness, perceived ease of use, perceived enjoyment, satisfaction and user experience (control variable), and the impact of utilitarian variables is generally greater for utilitarian Apps, whereas the impact of perceived enjoyment is higher for hedonic Apps. This study contributes to the general body of knowledge about mobile Apps by providing a comprehensive theoretical foundation and practical implications that illuminate the continuance use of social mobile Apps.

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Metadata

Authors
Akdim, K., Casaló, L. V., & Flavián, C.
Venue
Journal of Retailing and Consumer Services
Publisher
Elsevier BV
Published
2022-05
Volume
66
Pages
102888
ISSN
0969-6989 (ISSN-L)
DOI
10.1016/j.jretconser.2021.102888
OpenAlex
W4205356061
Cited by
365
References
113
FWCI
63.78
Type
journal article
Language
en
Open access
hybrid

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CoChat. (2026). Citation check: The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps. https://app.cochat.ai/papers/10.1016/j.jretconser.2021.102888
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Akdim, K., Casaló, L. V., & Flavián, C. (2022). The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps. Journal of Retailing and Consumer Services. https://doi.org/10.1016/j.jretconser.2021.102888

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.