I Am ChatGPT, the ultimate AI Chatbot! Investigating the determinants of users' loyalty and ethical usage concerns of ChatGPT

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Is ChatGPT a good study companion? The role of AI-generated summaries and reflective prompts in learning from educational videos

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How source disclosure shapes user perceptions of ChatGPT-generated content

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Uniqueness versus superficial accuracy: The perceived accuracy of GPTs for travel decision-making

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Driving Continuous Usage Intention of AI Banking Chatbots

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Can An Artificial Intelligence-Powered Humanoid Chatbot Be a Quality Service Enhancer in The Insurance Industry?

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Unveiling the Drivers of Food Delivery App Continuance Intention: Integrating Expectation Confirmation Model and Task-Technology Fit Model

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Analyzing knowledge in relation to generative artificial intelligence tools' coolness to foster continuous engagement

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The digital afterlife: Navigating the ethical and temporal boundaries of grieftech perceptions and usage intentions

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Technology Roadmapping for GenAI Chatbots in Online Shopping Context

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Ethical service governance and loyalty-related intentions in generative AI subscription services: The mediating role of trust

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CRAFT INTELLIGENT CONVERSATIONS: DEVELOPING AN AI CHATBOT WITH PYTHON

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LAWBOTS: Utilization of AI Chatbots for Legal Advising in the Philippines

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Influence of ChatGPT on Programming Code Generation: A Case Study of the Technical University of Manabí

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Utilitarian Use vs. Hedonic Use? The Influence of ChatGPT Usage Type on User Satisfaction

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The role of ChatGPT and artificial intelligence in customer management strategy transformation: A systematic literature review

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The Influence of ChatGPT (Open AI) on Customer Satisfaction in Higher Education

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Examining the Impact of AI Chatbot Service Quality Adoption on Customer Loyalty in Food Service Sector

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Unveiling the cognitive and affective pathways to the acceptance of AIEd: a mixed-methods approach

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Relationship Between Anthropomorphism, Interaction Satisfaction, and Continuous Use Intention in Generative AI: Focusing on the Moderating Effect of Perceived Usefulness

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Investigating the determinations of accounting users' continuance intention toward AI chatbots: The moderating role of privacy riskPreprint

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Comparative Analysis of AI Deepseek and ChatGPT in Command Execution Within Field of Higher Education

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Integrating Artificial Marketing into Direct Marketing: Balancing Personalization and Ethical Issues

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Developing and Validating the Chinese Version of the Attitudes Toward Large Language Models Scale (AT-LLM Chinese)Preprint

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GENI: A Multi-module AI Assistant

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Utilizing ChatGPT in English Language Learning: Insights from EFL Students’ Experiences

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Examining the Role of Anthropomorphism in Older Adults' Use of Intelligent Voice Assistants: More Anxious Does Not Always Mean Less Positively Affected by New Technological Features

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Artificial Intelligence for Evaluating Learning Progress and Teaching Success: ChatGPT, A Language Model Developed by OpenAI, Case

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Perceived Information Quality and Critical Thinking as Mediators between AI Literacy and Students' Satisfaction with Generative AI Tools

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MindBot: Design and Development of an Intelligent AI Chatbot for Emotional Support Systems

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Unveiling the drivers of ChatGPT adoption: a meta-analysis of factors influencing user acceptance across diverse contexts

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Enhancing Perceived Satisfaction with Generative AI Tools: The Role of AI Literacy, Information Quality, and Self-Directed Learning Ability

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Public acceptance of urban air mobility: A configurational analysis integrating the socio-technical systems approach and coolness theory

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Operationalizing the technology acceptance model with large language models: A framework for strategic insights from user reviews

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From “Trash” to “Treasure”: Product transformation salience, green price premiums, and the AI backfire effect in luxury communication

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Early-stage mapping of human and organizational impacts of generative artificial intelligence in business contexts: A bibliometric analysis

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The Impact of Human‐Robot Interaction in AI Customer Service on Consumers' Online Shopping Behaviour: Extending UTAUT2 Model

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Navigating Examination Regulations: Reliable Chatbot Support for Students

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AI-Therapist: A Conversational AI System for Accessible and Scalable Mental Health Support

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Governing AI as infrastructure

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“Can Chatbots Foster Co-Creation in Collaborative Holiday Planning?” An Expectancy-Value Perspective

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Understanding user stickiness to WeChat official accounts: a cognition-affect-conation perspective

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GenAI Usage in Higher Education: The Evolution of Students’ Perceptions

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When technology interrupts hospitality: Micro-digital interruptions and emotional friction in hotels

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Recrafting Financial Learning with ChatGPT: A Co-Constructivist Model of Knowledge

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What shapes chatbot service quality? Insights from a systematic literature review in AI-driven customer interactions

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Predictors of Perceived Ease of Use with ChatGPT. An Experience with University Multimedia Students

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Exploring the influence of generative artificial intelligence on job satisfaction in SMEs: insights from managers

Baig, M. I., & Yadegaridehkordi, E. (2026) · Management Decision · doi:10.1108/md-07-2025-1978

Conversational-agent-mediated public encounters: an analysis of citizen communication in public service delivery

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Why Do Travelers Continue Using Generative AI Travel Assistants? The Dual Roles of Perceived Usefulness and Flow Experience

Alshiha, A. A. (2026) · Journal of theoretical and applied electronic commerce research · doi:10.3390/jtaer21090311

Towards a new model of communicative adequacy

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Incompetence or deception: Unraveling the asymmetric mechanisms of AI hallucinations on trust and distrust

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When Trust and Privacy Pull in Opposite Directions: Consumer Decision Making with Conversational AI

Zhuo, F., Zhu, J., & Liu, C. (2026) · Behavioral Sciences · doi:10.3390/bs16101854

Institutional and academic determinants of ChatGPT adoption in higher education: evidence from a resource-constrained university context

Doan, C. T. (2026) · Educational Media International · doi:10.1080/09523987.2026.2748545

When AI shops for me: How agentic retail representation turns assistance into purchase delegation

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AI‐Enabled Creativity: How Generative AI Affordances Shape Creative Work

Zhong, D., Sun, S. L., & 吴锋 (2026) · Journal of Engineering and Technology Management · doi:10.1016/j.jengtecman.2026.102023 · Cited by 1

Multimodal Generative AI Chatbots for Enhancing Scientific Research Skills: A Self-Determination Theory-Based Mediation ModelPreprint

AlMazrouii, S. (2026) · Research Square · doi:10.21203/rs.3.rs-10939304/v1

How do AI-driven chatbots impact user experience? Examining gratifications, perceived privacy risk, satisfaction, loyalty, and continued use

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Exploring User Attitudes and Brand Loyalty in AI Chatbots: The Roles of Service Quality, Perceived Ethics, and Self-Efficacy

Shao, C. (2026) · Journal of Internet Commerce · doi:10.1080/15332861.2026.2738586

Revealing the Factors Behind University Students’ Loyalty towards ChatGPT

Zaini, M. Z. F. M., & Aziz, K. A. (2024) · doi:10.53555/kuey.v30i2.8848

From AI Chatbot to Brand Support: An Exploration of Perceived Empathy and Ethics in Shaping Trust and Word of Mouth

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Enhancing User Experience With a Generative AI Chatbot

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