Cited by 215Sentiment Analysis and Opinion MiningOnline Learning and AnalyticsEducational Technology and Pedagogy

Sentiment analysis and opinion mining on educational data: A survey

Open access
Shaik, Thanveer, Tao, Xiaohui, Dann, Christopher, Xie, Haoran, Li, Yan, Galligan, Linda·2023·Natural Language Processing Journal

Abstract

Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their learning–teaching practices pedagogically. With advancements in sentiment annotation techniques and AI methodologies, student comments can be labelled with their sentiment orientation without much human intervention.​ In this review article, (1) we consider the role of emotional analysis in education from four levels: document level, sentence level, entity level, and aspect level, (2) sentiment annotation techniques including lexicon-based and corpus-based approaches for unsupervised annotations are explored, (3) the role of AI in sentiment analysis with methodologies like machine learning, deep learning, and transformers are discussed, (4) the impact of sentiment analysis on educational procedures to enhance pedagogy, decision-making, and evaluation are presented. Educational institutions have been widely invested to build sentiment analysis tools and process their student feedback to draw their opinions and insights. Applications built on sentiment analysis of student feedback are reviewed in this study. Challenges in sentiment analysis like multi-polarity, polysemous, negation words, and opinion spam detection are explored and their trends in the research space are discussed. The future directions of sentiment analysis in education are discussed.

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1016/j.nlp.2022.100003

Cites

118 of 118 references verified0 citation errors · 0 not checkable

Statistics

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

  • LSA, employing a vector space methodology, enables the extraction of word-word, passage-passage, and passage-passage relationships.

    “LSA, employing a vector space methodology, enables the extraction of word-word, passage-passage, and passage-passage relationships (Shaik et al. 2022).”

    From Large language models (LLMs): survey, technical frameworks, and future challenges (2024) · cites this paper as Shaik et al. 2022

    Section 2.4 (page unavailable) lists LSA as a topic-modelling technique but does not describe its vector-space methodology or the relationships it extracts. Section 5.4 discusses vectors for word embeddings generally, not LSA. Searches for the stated word–word and passage–passage relationships found no passage addressing them. (LLM, conf=0.72)

    Experimental — accuracy not yet measured

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Cites

1 retracted

Flagged first, then by citations

3 of the 121 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Shaik, T., Tao, X., Dann, C., Xie, H., Li, Y., & Galligan, L.
Affiliations
  • University of Southern Queensland (AU)
  • Lingnan University (HK)
Corresponding author
Shaik, Thanveer
Venue
Natural Language Processing Journal
Publisher
Elsevier BV
Published
2023-03
Volume
2
Pages
100003
ISSN
2949-7191 (ISSN-L)
OpenAlex
W4312001989
Cited by
215
References
121
Citations by year
2026: 48 · 2025: 77 · 2024: 58 · 2023: 32
FWCI
13.69
Type
journal article
Language
en
Update notices
erratum (2026-09-01)
Open access
Locations
  • Natural Language Processing Journal (publishedVersion, cc-by-nc-nd)
  • arXiv (Cornell University) (submittedVersion, cc-by-nc-nd)
  • arXiv (Cornell University)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Sentiment Analysis and Opinion Mining
  • Physical Sciences › Computer Science › Computer Science Applications › Online Learning and Analytics
  • Physical Sciences › Computer Science › Artificial Intelligence › Educational Technology and Pedagogy
Keywords
sentiment analysis, educational data, student feedback, sentiment annotation, aspect-based sentiment analysis, sentiment polarity, negation handling, opinion spam detection, educational decision-making

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review