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Cited by 11Diabetes Management and EducationDiabetes, Cardiovascular Risks, and LipoproteinsMobile Health and mHealth Applications

Prioritising prevention: Implementation of IGT Care Call, a telephone based service for people at risk of developing type 2 diabetes

Open access
Savas, Linda Ann, Grady, Katherine, Cotterill, Sarah, Summers, Lucinda, Boaden, Ruth, Gibson, J. Martin·2015·Primary Care Diabetes
DOI 10.1016/j.pcd.2014.07.003
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Abstract

Aim To design, deliver and evaluate IGT Care Call, a telephone service providing a 6 month lifestyle education programme for people with impaired glucose tolerance (IGT). Methods An observational study of IGT Care Call, a programme providing motivational support and education using electronic scripts. The service was delivered to 55 participants, all of whom completed the course (an information pack and at least five telephone calls over 6 months). Clinical measurements were undertaken in General Practice at baseline, on completion of the programme and one year later. Results Among the 40 participants for whom we have complete data available, one year after discharge, participants showed improvements in fasting plasma glucose (0.29 mmol/l, 95% CI 0.07 to 0.51), weight (2.81 kg, 95% CI 1.20 to 4.42) and BMI (1.06 kg/m(2), 95% CI 0.49 to 1.63). All differences were statistically significant (p < 0.01). Conclusion Whilst an uncontrolled observational study with a small sample size, this pilot suggests IGT Care Call may be effective in promoting positive and sustained lifestyle changes to prevent type 2 diabetes, which warrants further investigation. A telephone method of service delivery was acceptable, convenient and may have improved self confidence in how to reduce risk of type 2 diabetes.

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Crossref · 10.1016/j.pcd.2014.07.003

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19 of 19 references verified0 citation errors · 0 not checkable

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  • Only 1 (14.2%) study assessed HCP experience in TM interventions, with HCP participants leaving positive feedback for TM, according to Savas et al.

    “Only 1 (14.2%) study assessed HCP experience in TM interventions, with HCP participants leaving positive feedback for TM, according to Savas et al [54].”

    From Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review (2025) · cites this paper as [54]

    The available passages from the indexed copy are bibliographic metadata identifying a telephone-based service, not findings about healthcare professionals. Searches for HCP experience and positive feedback returned no relevant passage, so the attributed feedback cannot be verified from our copy. The 1 (14.2%) figure describes the citing document's set of studies, not a finding expected from Savas et al. (LLM, conf=0.73)

    Experimental — accuracy not yet measured

  • TM effects on consumer experience were varied: 5 (71.4%) studies reported positive effects, 1 (14.2%) no discernible effect, and 1 (14.2%) mixed effects.

    “The effects of TM on consumer experience were varied, with 5 (71.4%) studies [39,44,48,53,54] reporting positive effects, 1 (14.2%) study [5] with no discernible effect, and 1 (14.2%) study [55] with mixed effects.”

    From Digital Health Interventions to Prevent Type 2 Diabetes Mellitus: Systematic Review (2025) · cites this paper as [54]

    The available copy identifies IGT Care Call as a telephone service, but its retrieved passages contain bibliographic information rather than findings about consumer experience. Searches for patient satisfaction, service-user experience, and an absence of discernible effect found no passage that could verify the result attributed to this study. The five-study and one-study counts are the citing authors’ synthesis, not a finding attributed to this individual source. (LLM, conf=0.72)

    Experimental — accuracy not yet measured

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Authors
Savas, L. A., Grady, K., Cotterill, S., Summers, L., Boaden, R., & Gibson, J. M.
Affiliations
  • Salford Royal NHS Foundation Trust (GB)
  • University of Manchester (GB)
Corresponding author
Savas, Linda Ann
ORCID
Venue
Primary Care Diabetes
Publisher
Elsevier BV
Published
2015-02
Volume
9
Issue
1
Pages
3-8
ISSN
1751-9918 (ISSN-L)
DOI
10.1016/j.pcd.2014.07.003
OpenAlex
W2016233196
Cited by
11
References
21
Citations by year
2025: 1 · 2021: 1 · 2020: 1 · 2019: 3 · 2017: 3 · 2016: 1 · 2015: 1
FWCI
1.34
Type
journal article
Language
en
Open access
Licence
Locations
  • Primary care diabetes (publishedVersion)
  • PubMed (publishedVersion)
  • Research Explorer (The University of Manchester) (publishedVersion, other-oa)
Funders
National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care (NIHR CLAHRC)
Topics
  • Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes Management and Education
  • Health Sciences › Medicine › Endocrinology, Diabetes and Metabolism › Diabetes, Cardiovascular Risks, and Lipoproteins
  • Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
Keywords
impaired glucose tolerance, type 2 diabetes prevention, telephone-delivered intervention, lifestyle education, motivational support, weight loss, body mass index, fasting blood glucose, primary care
MeSH terms
Adult, Aged, Aged, 80 and over, Blood Glucose, Body Weight, Diabetes Mellitus, Type 2, England, Female, Health Priorities, Health Services Needs and Demand, Humans, Health Knowledge, Attitudes, Practice, Male, Middle Aged, Motivation, Patient Education as Topic, Pilot Projects, Primary Prevention, Risk Factors, Telephone, Time Factors, Program Evaluation, Biomarkers, Health Behavior, Body Mass Index, Treatment Outcome, Glucose Intolerance, Risk Reduction Behavior

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