Patients’ use of the internet for pain-related medical information
Abstract
Objective Patients increasingly use the Internet for medical information. For doctor-patient communication it is important to gain insight into the use and impact of medical Internet searches of patients. This study aims to evaluate patients' use of the Internet for information about their pain problem.Methods A self-administered survey on pain-related Internet use was sent to 200 new patients attending a university pain center. The response rate was 61%.Results Half of all respondents used the Internet for medical information and a smaller percentage (39%) searched for specific information about pain. Patients found information on the Internet to be of good quality and quite easy to find and understand. In general, Respondents did not learn anything new. The on-line medical information confirmed what they already knew. Less than half of the respondents discussed information from the Internet with their physician.Conclusion Half of all patients used the Internet for medical information. Patients are reasonably certain that the information is accurate and reliable, while this may not always be the case.Practice implications Physicians should inquire about patients' use of various sources of information (such as the Internet) and offer to clarify any questions or concerns that arise from that use.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Cites
Patients’ use of the internet for medical information
Diaz, J. A., Griffith, R. A., Ng, J. J., Reinert, S. E., Friedmann, P. D., & Moulton, A. W. (2002) · Journal of General Internal Medicine · doi:10.1046/j.1525-1497.2002.10603.x · Cited by 1,032 · see citing works
Impicciatore, P., Pandolfini, C., Casella, N., & Bonati, M. R. (1997) · BMJ · doi:10.1136/bmj.314.7098.1875 · Cited by 622 · see citing works
Skinner, H. A., Biscope, S., Poland, B. D., & Goldberg, E. (2003) · Journal of Medical Internet Research · doi:10.2196/jmir.5.4.e32 · Cited by 371 · see citing works
Who Searches the Internet for Health Information?
Bundorf, M. K., Wagner, T. H., Singer, S. J., & Baker, L. C. (2006) · Health Services Research · doi:10.1111/j.1475-6773.2006.00510.x · Cited by 314 · see citing works
The Impact of CyberHealthcare on the Physician–Patient Relationship
Anderson, J. G., Rainey, M. R., & Eysenbach, G. (2003) · Journal of Medical Systems · doi:10.1023/a:1021061229743 · Cited by 262 · see citing works
Chen, X., & Siu, L. L. (2001) · Journal of Clinical Oncology · doi:10.1200/jco.2001.19.23.4291 · Cited by 262 · see citing works
Adolescents Searching for Health Information on the Internet: An Observational Study
Hansen, D. L., Derry, H. A., Resnick, P., & Richardson, C. R. (2003) · Journal of Medical Internet Research · doi:10.2196/jmir.5.4.e25 · Cited by 257 · see citing works
Eysenbach, G., & Kohler, C. (2003) · PubMed · Cited by 231 · see citing works
Peterson, G., Aslani, P., & Williams, K. A. (2003) · Journal of Medical Internet Research · doi:10.2196/jmir.5.4.e33 · Cited by 218 · see citing works
Shuyler, K., & Knight, K. M. (2003) · Journal of Medical Internet Research · doi:10.2196/jmir.5.4.e24 · Cited by 173 · see citing works
Readability levels of patient education material on the World Wide Web.
Graber, M. A., Roller, C. M., & Kaeble, B. (1999) · PubMed · Cited by 147 · see citing works
Vascular surgery and the Internet: A poor source of patient-oriented information
Soot, L. C., Moneta, G. L., & Edwards, J. M. (1999) · Journal of Vascular Surgery · doi:10.1016/s0741-5214(99)70179-5 · Cited by 136 · see citing works
Use of the Web for Medical Information by a Gastroenterology Clinic Population
O’Connor, J. B. (2000) · JAMA · doi:10.1001/jama.284.15.1962 · Cited by 118 · see citing works
Hellawell, G. O., Turner, K. J., Monnier, K. J. L., & BREWSTER, S. F. (2000) · British Journal of Urology · doi:10.1046/j.1464-410x.2000.00831.x · Cited by 104 · see citing works
Gordon, M.-M. (2002) · British journal of rheumatology · doi:10.1093/rheumatology/41.12.1402 · Cited by 100 · see citing works
Murero, M., D’Ancona, G., & Karamanoukian, H. L. (2001) · Journal of Medical Internet Research · doi:10.2196/jmir.3.3.e27 · Cited by 98 · see citing works
Consumer use of the internet for health information: a survey of primary care patients
Dolan, G., Iredale, R., Williams, R., et al. (2004) · International Journal of Consumer Studies · doi:10.1111/j.1470-6431.2003.00363.x · Cited by 73 · see citing works
The demand for consumer health information
Wagner, T. H., Hu, T., & Hibbard, J. H. (2001) · Journal of Health Economics · doi:10.1016/s0167-6296(01)00107-2 · Cited by 62 · see citing works
Information from the Internet: attitudes of Australian oncology patients
Newnham, G. M., Burns, W. I., Snyder, R. D., DOWLING, A. J., Ranieri, N., Gray, E. L., & McLachlan, S. A. (2006) · Internal Medicine Journal · doi:10.1111/j.1445-5994.2006.01212.x · Cited by 61 · see citing works
Patient use of the Internet for health care information in Switzerland
Froehlich, F. (2004) · Swiss Medical Weekly · doi:10.4414/smw.2004.10596 · Cited by 50 · see citing works
Akerkar, S. M., Kanitkar, M., & Ls, B. (2006) · PubMed · Cited by 43 · see citing works
Reitsma, B., & Meijler, W. J. (1997) · Clinical Journal of Pain · doi:10.1097/00002508-199703000-00004 · Cited by 39 · see citing works
Vordermark, D., Kölbl, O., & Flentje, M. (2000) · Strahlentherapie und Onkologie · doi:10.1007/pl00002322 · Cited by 37 · see citing works
How much interest is the internet to patients?
Ross, J. D. C. (2000) · Sexually Transmitted Infections · doi:10.1136/sti.76.5.393 · Cited by 28 · see citing works
An Exploratory Study of Taiwanese Consumers' Experiences of Using Health-Related Websites
Hsu, L. (2005) · Journal of Nursing Research · doi:10.1097/01.jnr.0000387534.15018.c2 · Cited by 22 · see citing works
An insight into rheumatology resources available on the World Wide Web
Tench, C. M. (1998) · British journal of rheumatology · doi:10.1093/rheumatology/37.11.1233 · Cited by 19 · see citing works
What will it take to bring the internet into the consulting room?
Jadad, A. R. (2005) · Journal of General Internal Medicine · doi:10.1111/j.1525-1497.2005.051359.x · Cited by 8 · see citing works
Zieren, J., Neuß, H., Maecker, F., et al. (2002) · Der Chirurg · doi:10.1007/s00104-002-0449-x · Cited by 6 · see citing works
993 THE MEDICAL PATHWAY OF PATIENTS WITH CHRONIC LOW BACK PAIN
Bodde, M. I., Preuper, H. R. S., van Wijhe, M., et al. (2006) · European Journal of Pain · doi:10.1016/s1090-3801(06)60996-8 · Cited by 1 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Knowledge sharing in online health communities: A social exchange theory perspective
Yan, Z., Wang, T., Chen, Y., & Zhang, H. (2016) · Information & Management · doi:10.1016/j.im.2016.02.001 · Cited by 587 · see citing works
Vismara, M., Caricasole, V., Starcevic, V., Cinosi, E., Dell'Osso, B., Martinotti, G., & Fineberg, N. A. (2020) · Comprehensive Psychiatry · doi:10.1016/j.comppsych.2020.152167 · Cited by 224 · see citing works
How Patients With Schizophrenia Use the Internet: Qualitative Study
Schrank, B., Sibitz, I., Unger, A., & Amering, M. (2010) · Journal of Medical Internet Research · doi:10.2196/jmir.1550 · Cited by 163 · see citing works
Googling caesarean section: a survey on the quality of the information available on the Internet
Fioretti, B., Reiter, M., Betrán, A., & Torloni, M. (2015) · BJOG: An International Journal of Obstetrics & Gynaecology · doi:10.1111/1471-0528.13081 · Cited by 65 · see citing works
The role of pain catastrophizing in cyberchondria among emerging adults
Gibler, R. C., Jastrowski Mano, K. E., O’Bryan, E. M., Beadel, J. R., & McLeish, A. C. (2019) · Psychology, Health & Medicine · doi:10.1080/13548506.2019.1605087 · Cited by 39 · see citing works
- Authors
- de Boer, M. J., Versteegen, G. J., & van Wijhe, M.
- Affiliations
- University Medical Center Groningen (NL)
- Venue
- Patient Education and Counseling
- Publisher
- Elsevier BV
- Published
- 2007-09
- Volume
- 68
- Issue
- 1
- Pages
- 86-97
- ISSN
- 0738-3991 (ISSN-L)
- OpenAlex
- W2165229085
- Cited by
- 147
- References
- 29
- Citations by year
- 2025: 6 · 2024: 11 · 2023: 4 · 2022: 6 · 2021: 11 · 2020: 10 · 2019: 16 · 2018: 10 · 2017: 14 · 2016: 8 · 2015: 9 · 2014: 5 · 2013: 8 · 2012: 8
- FWCI
- 10.56
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Patient Education and Counseling (publishedVersion)
- PubMed (publishedVersion)
- University of Groningen research database (University of Groningen / Centre for Information Technology) (publishedVersion)
- University of Groningen research database (University of Groningen / Centre for Information Technology) (submittedVersion)
- Funders
- Universitair Medisch Centrum Groningen
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Physical Sciences › Computer Science › Information Systems › Information Retrieval and Search Behavior
- Keywords
- internet use, online health information, pain, patient information seeking, physician-patient communication, information quality
- MeSH terms
- Academic Medical Centers, Adolescent, Adult, Aged, Aged, 80 and over, Attitude to Computers, Attitude to Health, Communication, Computer Literacy, Female, Humans, Information Services, Health Knowledge, Attitudes, Practice, Male, Middle Aged, Motivation, Netherlands, Pain, Patient Education as Topic, Physician-Patient Relations, Surveys and Questionnaires, Information Storage and Retrieval, Pain Clinics, Internet
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review