The Impact of CyberHealthcare on the Physician–Patient Relationship

Anderson, James G.; Rainey, Michelle R.; Eysenbach, Gunther

doi:10.1023/a:1021061229743

Cited by 262Health Literacy and Information AccessibilityPatient-Provider Communication in HealthcareElectronic Health Records Systems

The Impact of CyberHealthcare on the Physician–Patient Relationship

Anderson, James G., Rainey, Michelle R., Eysenbach, Gunther·2003·Journal of Medical Systems

DOI 10.1023/a:1021061229743

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Abstract

It is estimated that 70 million Americans have used the Internet to acquire health-related information. Multiple factors provide the driving force behind this demand for online health information. Information technology is beginning to change the exclusive focus of medicine from curing disease to prevention of disease and enhancing health status. A critical feature of this change is the development of information and services that assist consumers to assume more responsibility for their own health and to actively participate in health care decisions. At the same time, physicians remain skeptical about the advantages of using the Internet for patient education. Some of the issues that this paper addresses include the following: What are the major factors that are leading to the increased use of the Internet by consumers to obtain health-related information? How do physicians view the use of the Internet by patients to obtain health-related information and services? How is the use of the Internet by consumers affecting physician-patient communications? What are the implications of the Internet for the future of physician-patient relationships?

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Previous research has demonstrated that physicians often lag behind their patients in their Internet usage and their knowledge of information technologies.
“Previous research has also demonstrated that physicians often lag behind their patients in their Internet usage [26,29] and their knowledge of information technologies [30].”
From Physicians’ motives for professional Internet use and differences in attitudes toward the Internet-informed patient, physician–patient communication, and prescribing behavior (2012) · cites this paper as [29]
Previous research shows concerns regarding unnecessary consultations, time-consuming discussions, dealing with questions, and correcting misinterpreted information, all of which are a challenge to physicians.
“Though the findings are ambiguous (eg, [28]), previous research also shows concerns regarding unnecessary consultations [29], time-consuming discussions [22], dealing with questions [4], and correcting misinterpreted information [21], all of which are a challenge to physicians.”
From Physicians’ motives for professional Internet use and differences in attitudes toward the Internet-informed patient, physician–patient communication, and prescribing behavior (2012) · cites this paper as [29]

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Authors: Anderson, J. G., Rainey, M. R., & Eysenbach, G.
Affiliations: Purdue University West Lafayette (US)
Corresponding author: Anderson, James G.
ORCID: Anderson, James G.
Venue: Journal of Medical Systems
Publisher: Springer Science and Business Media LLC
Published: 2003-02
Volume: 27
Issue: 1
Pages: 67-84
ISSN: 0148-5598 (ISSN-L)
1573-689X
DOI: 10.1023/a:1021061229743
OpenAlex: W1702139501
Cited by: 262
References: 28
Citations by year: 2025: 6 · 2024: 3 · 2023: 2 · 2022: 10 · 2021: 9 · 2020: 8 · 2019: 14 · 2018: 6 · 2017: 18 · 2016: 12 · 2015: 14 · 2014: 14 · 2013: 15 · 2012: 14
FWCI: 21.95
Type: journal article
Language: en
Open access: closed
Licence: www.springernature.com/gp/researchers/text-and-data-mining (tdm)
www.springernature.com/gp/researchers/text-and-data-mining (vor)
Locations: Journal of Medical Systems (publishedVersion)
PubMed (publishedVersion)
Funders: U.S. National Library of Medicine
Topics: Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
Keywords: physician-patient relationship, online health information, patient education, physician attitudes, physician-patient communication, patient empowerment, health information technology
MeSH terms: Attitude of Health Personnel, Health Education, Humans, Information Services, Patient Education as Topic, Physician-Patient Relations, Preventive Health Services, Self Care, United States, Internet

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The Impact of CyberHealthcare on the Physician–Patient Relationship

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