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Cited by 10Service and Product InnovationSustainable Supply Chain ManagementSustainable Design and Development

Extracting the relationship between product-service system features and their implementation barriers based on a literature review

Open access
Inagaki, Yutaka, Mitake, Yuya, Tsuji, Saeko, Alfarisi, Salman, Wang, Hanfei, Shimomura, Yoshiki·2022·Procedia CIRP
DOI 10.1016/j.procir.2022.05.236
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Abstract

Product-service systems (PSSs) are gaining traction as a means of achieving sustainability. Predicting potential barriers of PSSs at the design phase is crucial for enhancing their social acceptability. To realise such predictions, designers should understand the relationship between potential barriers and features of designing PSSs in advance. Although existing studies have investigated several barriers in the design, implementation, and operation of PSSs, the relationship between the barriers and the PSS features is not sufficiently clear. Thus, predicting potential barriers during the design process remains challenging. The aim of this study was to propose a method to predict potential barriers based on the features of a PSS designed to enable appropriate preventive actions towards a sustainable PSS. To this end, this study investigated potential barriers and developed the categories that organise barriers in each life cycle phase (design, implementation, operation, etc.) of PSSs based on a literature review. Then, tendencies of the relationship between barriers and the features of PSSs were extracted by applying the developed categories to several PSS case studies. This result is effective for designers’ appropriate preventive actions for PSS configuration in the design phase by predicting potential barriers from the features of PSS being designed.

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  • There are a few examples of viable PSS business models for furniture, including services such as refurbishing, relocating and recycling, maintenance and repair, and remanufacturing.

    “There are a few examples of viable PSS business models for furniture, including services such as refurbishing, relocating and recycling (Copani and Behnam, 2020), maintenance and repair (Inagaki et al., 2022), and remanufacturing (Krystofik et al., 2018).”

    From Implementation and management of a circular public procurement contract for furniture (2023) · cites this paper as Inagaki et al., 2022

    Section 4 identifies an office-furniture leasing PSS, and Section 5.1 says it required maintenance. The paper does not describe repair as a service or establish that this furniture business model was viable; instead, Section 5.1 reports barriers to maintaining and managing it. The other services in the citing sentence have separate citations and are not assessed here. Page numbers were unavailable in our copy. (LLM, conf=0.85)

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Cited by

Sorted by citations

Authors
Inagaki, Y., Mitake, Y., Tsuji, S., Alfarisi, S., Wang, H., & Shimomura, Y.
Affiliations
Tokyo Metropolitan University (JP)
Corresponding author
Inagaki, Yutaka
ORCID
Venue
Procedia CIRP
Publisher
Elsevier BV
Published
2022
Volume
109
Pages
197-202
ISSN
2212-8271 (ISSN-L)
DOI
10.1016/j.procir.2022.05.236
OpenAlex
W4285186214
Cited by
10
References
2
Citations by year
2026: 2 · 2024: 3 · 2023: 3 · 2022: 2
FWCI
1.60
Type
journal article
Language
en
Open access
Licence
Locations
Procedia CIRP (publishedVersion, cc-by)
Funders
Japan Society for the Promotion of Science (22K12705)
Topics
  • Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Sustainable Supply Chain Management
  • Physical Sciences › Engineering › Building and Construction › Sustainable Design and Development
Keywords
product-service systems, implementation barriers, life cycle phases, sustainable product-service systems, social acceptance

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