Cited by 287Dementia and Cognitive Impairment ResearchGeriatric Care and Nursing HomesPalliative Care and End-of-Life Issues

Which unmet needs contribute to behavior problems in persons with advanced dementia?

Open access
Cohen-Mansfield, Jiska, Dakheel-Ali, Maha, Marx, Marcia S., Thein, Khin, Regier, Natalie G.·2015·Psychiatry Research

Abstract

The Unmet Needs Model states that problem behaviors of people with dementia result from unmet needs stemming from a decreased ability to communicate those needs and to provide for oneself. The purpose of this study is to describe the unmet needs of persons with dementia exhibiting behavior problems. Eighty-nine residents from 6 Maryland nursing homes with dementia were assessed by research assistants and nursing assistants for their unmet needs using multiple assessment tools. Three unmet needs per resident were identified on average, with informants rating boredom/sensory deprivation, loneliness/need for social interaction, and need for meaningful activity as the most prevalent needs. Discomfort was associated with higher levels of verbally agitated behaviors (e.g., complaining). Based on results and independent ratings of pain, the authors estimate notable under detection of discomfort and pain by both types of informants. The study demonstrates methodologies for uncovering unmet needs among persons with dementia and highlights the importance of developing programs that address those unmet needs, especially social and activity needs of nursing home residents. The detection of pain, and possibly that of discomfort, may require a different methodology.

Integrity signals

Registry

Crossref · 10.1016/j.psychres.2015.03.043

Cites

29 of 29 references verified0 citation errors · 0 not checkable

Statistics

Claims the paper makes

1 of 18 cited sources checked · 1 supported · 0 flagged

  • Findingown data

    Residents with discomfort as an unmet need showed more verbally agitated behaviors, including complaining.

    “Discomfort was associated with higher levels of verbally agitated behaviors (e.g., complaining).”
    • Also stated in: § 3.4 Unmet needs in relation to the type of agitation manifested · plain
      “Discomfort was related to better cognitive function (MMSE, z=2.56, p=.01), greater pain (PAINE, z=2.07, p=.039), higher levels of negative affect at baseline (z=1.96, p=.05), higher levels of manifesting verbally agitated behaviors of constant requests for attention (z=1.93. p=.027, one-tailed), complaining (z=2.92, p=.004), and screaming (z=2.28, p=.02).”
    Quote in the paperSubstantial claim
  • Findingown data

    Among 89 nursing home residents with dementia, an average of about three unmet needs per resident were identified.

    “Three unmet needs per resident were identified on average, with informants rating boredom/sensory deprivation, loneliness/need for social interaction, and need for meaningful activity as the most prevalent needs.”
    • Also stated in: § 4. Discussion · plain
      “This is the first paper to delineate the unmet needs of agitated NH residents with dementia, revealing an average of 3 unmet needs per resident.”
    Quote in the paperSubstantial claim
  • Findingown data

    NAs reported an average of 2.6 unmet needs per participant.

    “RAs reported an average of 2.9 unmet needs per participant (range 0–7, s.d.=1.3) and NAs reported an average of 2.6 unmet needs per participant (range 0–6, s.d.=1.4).”
    Quote in the paperNot a substantial claim
  • Findingown data

    Each study participant was rated as having at least one unmet need.

    “Moreover, each study participant was rated as having at least one unmet need.”
    Quote in the paperNot a substantial claim
  • Findingown data

    In revised estimates, over half of residents had unmet needs for loneliness/social contact, boredom, meaningful activity, pain, and discomfort.

    “The following unmet needs were found for over half of the residents: loneliness/need for social contact, boredom, need for meaningful activity, pain, and discomfort. Moreover, each study participant was rated as having at least one unmet need.”
    Quote in the paperSubstantial claim
    • Rests on an assumption: The RA, unlike overextended nursing staff, was able to give undivided attention to a resident's response to social and activity opportunities.
  • Classified as probably not a substantial claim. 14
  • May combine two claims. 21
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    Inter-rater reliability for agitated behaviors in the current study averaged 96% with ICC 0.90.

    “Inter-rater reliabilities regarding agitated behaviors previously averaged 0.93 (Cohen-Mansfield et al., 1989) and currently averaged 96% with Intra-Class Correlation (ICC) of 0.90.”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Cohen-Mansfield et al., 1989 source
  • May combine two claims.

    Findingown data

    Boredom/sensory deprivation, loneliness/need for social interaction, and need for meaningful activity were the most prevalent unmet needs according to informants.

    “Three unmet needs per resident were identified on average, with informants rating boredom/sensory deprivation, loneliness/need for social interaction, and need for meaningful activity as the most prevalent needs.”
    • Also stated in: § 3.1 The perceptions of unmet needs contributing to behavior problems, and the level of confidence in the determination of unmet needs · plain
      “The most common needs were loneliness/need for social contact and boredom/sensory deprivation, noted for about two thirds of the sample by RAs and for approximately half by NAs, followed by the need for a meaningful activity, which was noted for around half the sample by both sources.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    RAs identified only one of boredom or meaningful activity needs rather than both 39% of the time; NAs did so 66% of the time.

    “Cross tabulating ratings for both of these unmet needs shows that RAs identified only one or the other of these needs, rather than both, 39% of the time; the corresponding rate for NAs was 66% indicating that informants found these two needs to be different.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    RA-rated loneliness need was associated with higher verbal agitation but not physical agitation.

    “Participants who were rated by RAs as having a loneliness need had significantly higher ratings of verbal agitation (Mann-Whitney test, z=1.70, p=.045, one-tailed – used based on the hypothesis) than those not designated as having this need, but there was no difference between the groups in physical agitation.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    RAs reported loneliness/social contact and boredom/sensory deprivation for about two thirds of residents, while NAs reported these for about half.

    “The most common needs were loneliness/need for social contact and boredom/sensory deprivation, noted for about two thirds of the sample by RAs and for approximately half by NAs, followed by the need for a meaningful activity, which was noted for around half the sample by both sources.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    RA-rated anxiety/need for relaxation was associated with higher verbal agitation and higher negative affect.

    “Residents rated as having anxiety/need for relaxation by the RA had significantly higher ratings of verbal agitation (z=2.04, p=.041), and negative affect (z=2. 60, p=.009).”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    Agreement between RAs and NAs averaged 86% for all types of needs, with kappas averaging .25.

    “The agreement rate between RAs and NAs averaged 86% for all types of needs, and kappas averaged .25.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingnone given

    There was considerable overlap between the categories of pain and discomfort, yet the ratings were different.

    “Similarly, there was considerable overlap between the categories of pain and discomfort, yet the ratings were different.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingown data

    Average confidence in unmet need ratings was 3.78 on a 1-5 scale for both RAs and NAs.

    “the average rating of confidence was identical for both RAs and NAs (mean=3.78).”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    The relationships between loneliness and verbal agitation and between pain and verbal agitation were supported by the findings.

    “In regard to the hypotheses relating to the 4th research question pertaining to the relationship between unmet needs and type of agitation, the relationships between loneliness and verbal agitation and between pain and verbal agitation were supported by the findings.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Findingown data

    RA designation of pain as an unmet need was associated with better cognitive function, higher baseline negative affect, and higher PAINE scores.

    “RA’s designation of the unmet need of pain was associated with significantly better cognitive function as tapped by the MMSE (z=2.16, p=.03), significantly higher levels of negative affect at baseline (z=2.21, p=.027), and higher scores on the PAINE (z=1.76. p=.039, one-tailed; one-tailed tests used to examine one sided hypotheses).”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Findingreasoning

    A pilot study suggested combining the categories of boredom and need for sensory stimulation because differentiation between them was difficult.

    “That pilot tackled problems of categorizing unmet needs in order to develop categories and suggested, for example, combining the categories of boredom and need for sensory stimulation, since differentiation between these proved difficult.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Findingown data

    Significant relationships between discomfort and specific types of verbal agitation were found, but not with the category as a whole.

    “Significant relationships between discomfort and specific types of verbal agitation were found, but not with the category as a whole.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Under the Unmet Needs Model, problem behaviors arise from an imbalance among lifelong habits and personality, current physical and mental states, and suboptimal environmental conditions.

    “According to the Unmet Needs Model, problem behaviors result from an imbalance in the interaction between lifelong habits and personality, current physical and mental states, and less than optimal environmental conditions (Figure 1).”
    Quote in the paperSubstantial claim0 of 2 sources checked
    • cites Cohen-Mansfield and Werner, 1995 source
    • cites Cohen-Mansfield, 2000b

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • May combine two claims.

    Premisecitation

    Dementia reduces a person's ability to meet needs because communication becomes harder and self-care capacity declines.

    “The Unmet Needs Model (Cohen-Mansfield and Werner, 1995; Cohen-Mansfield, 2000b) postulates that the dementia process results in a decreased ability to meet one’s needs because of an increasing difficulty in communicating these needs, and a decreased ability to provide for oneself (Hancock et al., 2006).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Hancock et al., 2006 source
  • Classified as probably not a substantial claim.

    Premisecitation

    According to the Unmet Needs Model, problem behaviors in dementia result from unmet needs caused by reduced ability to communicate needs and care for oneself.

    “The Unmet Needs Model states that problem behaviors of people with dementia result from unmet needs stemming from a decreased ability to communicate those needs and to provide for oneself.”
    • Also stated in: § 1. Introduction · plain
      “The Unmet Needs Model (Cohen-Mansfield and Werner, 1995; Cohen-Mansfield, 2000b) postulates that the dementia process results in a decreased ability to meet one’s needs because of an increasing difficulty in communicating these needs, and a decreased ability to provide for oneself (Hancock et al., 2006).”
    Quote in the paperSubstantial claim0 of 3 sources checked
    • cites Cohen-Mansfield and Werner, 1995 source
    • cites Cohen-Mansfield, 2000b

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • cites Hancock et al., 2006 source
  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    People with dementia often show inappropriate behaviors, which add to their suffering and to caregiver burden.

    “Persons with dementia often exhibit inappropriate behaviors, which increases their suffering as well as the burden of caregivers (Cohen-Mansfield, 2001).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Cohen-Mansfield, 2001 source
  • May combine two claims.

    Interpretationreasoning

    Agitated behaviors such as pacing may serve to relieve boredom, and repetitive vocalizations may serve to communicate an unmet need.

    “Consequently, agitated behaviors, such as pacing may act to alleviate boredom or repetitious vocalizations may be used to communicate the need.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Previous findings show persons with dementia have needs for being useful/giving meaning to life, enjoyment of activities, and social contact, rated as important to quality of life.

    “This finding corroborates previous findings in persons with dementia of a need for being useful/giving meaning to life, enjoyment of activities, and social contact, which have been rated as psychological domains judged to be important to the quality of life of persons with dementia (see Schölzel-Dorenbos et al., 2010).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schölzel-Dorenbos et al., 2010 source
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationnone given

    Determination of unmet needs is a basis for developing intervention and prevention programs to meet those needs, leading to improvement in quality of life of NH residents with dementia.

    “The determination of unmet needs is a basis for developing intervention and prevention programs to meet those needs, thereby leading to improvement in the quality of life of NH residents with dementia.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: Unmet needs are an internal construct that cannot be assessed by self-report.
  • May combine two claims.

    Interpretationreasoning

    The modest agreement likely stems from different perspectives: RAs focused on social and activity needs, while NAs were more concerned with physical needs and had more information of that type.

    “We believe this result stems from the different perspectives of these informants. Whereas the RAs focused on social and activity needs and their fulfillment, the NAs were more concerned with physical needs and often had more information of this type (e.g., constipation as an unmet need) to draw from when completing the TUNA.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationreasoning

    The pattern of high overall agreement and low kappa suggests agreement is high when most residents lack a need, but low when identifying which residents have a specific unmet need.

    “Based on our examination of the results, this indicates high agreement when most of the residents do not exhibit the need, but much lower agreement when determining which residents actually experience a specific unmet need.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Premisecitation

    Activities interpreted as meaningful by residents relate to their past values, beliefs, interests, routines, and psychological needs, and are experienced as enjoyable.

    “Activities interpreted as meaningful by residents relate to their past values, beliefs, interests and routines, and psychological needs and are experienced as enjoyable (Schölzel-Dorenbos et al., 2010).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schölzel-Dorenbos et al., 2010 source
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Staff turnover is likely to affect nursing assistants' ability to provide a thorough evaluation of unmet needs via the TUNA.

    “It is likely to affect nursing assistants’ ability to provide a thorough evaluation of unmet needs via the TUNA and should therefore be taken into account in future research.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    The study was approved by an Institutional Review Board and informed consent was obtained.

    “The study was approved by the Institutional Review Board of the Charles E. Smith Life Communities and participants or closest relatives signed an informed consent.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationnone given

    The specific nature of the identified discomfort needs makes them particularly amenable to improvement efforts.

    “The specific nature of the identified discomfort needs make these particularly amenable to improvement efforts.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Staff turnover poses a barrier to quality of care.

    “This has been shown to pose a barrier to quality of care (Trinkoff et al., 2013; Lerner et al., 2014).”
    Quote in the paperNot a substantial claim0 of 2 sources checked
    • cites Trinkoff et al., 2013 source
    • cites Lerner et al., 2014 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    The study can be seen as a template for developing programs addressing unmet needs.

    “This study can therefore be seen as a template for developing such programs.”
    Quote in the paperNot a substantial claim
    • Rests on an assumption: This is the first paper to delineate the unmet needs of agitated nursing home residents with dementia.
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Study design and conductown data

    Inter-rater agreement for affect averaged 88% per emotional mode, range 70-99%, average ICC 0.91.

    “Inter- rater agreement evaluations averaged 88% per emotional mode, with a range of 70%–99%, and an average ICC of 0.91.”
    Quote in the paperNot a substantial claim
29 of 29
  • The paper relies on this without support.

    Direct observations are more objective and accurate than other forms of assessment.

    “Direct observations were chosen because these are more objective and more accurate than other forms of assessment.”
  • The paper relies on this without support.

    Unmet needs are an internal construct that cannot be assessed by self-report.

    “Unmet needs represent an internal construct that cannot be assessed by self-report, yet is crucial for proper treatment.”
  • The paper relies on this without support.

    The RA, unlike overextended nursing staff, was able to give undivided attention to a resident's response to social and activity opportunities.

    “For social and activity needs, we chose to use only the RA’s evaluation since the RA, unlike the overextended nursing staff, was able to give undivided attention to a resident’s response to social/activity opportunities”
  • The paper relies on this without support.

    This is the first paper to delineate the unmet needs of agitated nursing home residents with dementia.

    “This is the first paper to delineate the unmet needs of agitated NH residents with dementia”
4 of 4

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Statistics recomputed

Every reported test result, recomputed from its test statistic and degrees of freedom. A result shows as not adding up only once an independent check has confirmed it.

  • Consistentz = 2.16reported p = .03 · recomputed p = .031

    “(z=2.16, p = .03”

  • Consistentz = 2.21reported p = .027 · recomputed p = .027

    “(z=2.21, p = .027”

  • Consistentz = 2.04reported p = .041 · recomputed p = .041

    “(z=2.04, p = .041”

  • Consistentz = 1.7reported p = .045 · recomputed p = .089

    “z=1.70, p = .045”

    The paper states a one-tailed test

  • Consistentz = 2.56reported p = .01 · recomputed p = .010

    “z=2.56, p = .01”

  • Consistentz = 2.07reported p = .039 · recomputed p = .038

    “z=2.07, p = .039”

  • Consistentz = 1.96reported p = .05 · recomputed p = .050

    “(z=1.96, p = .05”

  • Consistentz = 2.92reported p = .004 · recomputed p = .004

    “(z=2.92, p = .004”

  • Consistentz = 2.28reported p = .02 · recomputed p = .023

    “(z=2.28, p = .02”

  • Consistentz = 1.2reported p = .11 · recomputed p = .230

    “z=1.20, p = .11”

    The paper states a one-tailed test

10 of 10

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

Self-check results appear here once an independent check has confirmed them.

Cites

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3 of the 32 references couldn’t be matched to a known paper.

Cited by

Sorted by citations

Authors
Cohen-Mansfield, J., Dakheel-Ali, M., Marx, M. S., Thein, K., & Regier, N. G.
Venue
Psychiatry Research
Publisher
Elsevier BV
Published
2015-07
Volume
228
Issue
1
Pages
59-64
ISSN
0165-1781 (ISSN-L)
OpenAlex
W1988292497
Cited by
287
References
32
Citations by year
2026: 27 · 2025: 26 · 2024: 31 · 2023: 28 · 2022: 33 · 2021: 36 · 2020: 36 · 2019: 14 · 2018: 23 · 2017: 14 · 2016: 16 · 2015: 3
FWCI
15.14
Type
journal article
Language
en
Open access
Locations
  • Psychiatry Research (publishedVersion)
  • PubMed (publishedVersion)
  • Europe PMC (PubMed Central) (acceptedVersion)
  • PubMed Central (acceptedVersion)
Funders
  • National Institutes of Health (2 R01 AG010172- 10A2)
  • Minerva-Stiftung Foundation (31583295000, 80539)
Topics
  • Health Sciences › Medicine › Psychiatry and Mental health › Dementia and Cognitive Impairment Research
  • Health Sciences › Health Professions › General Health Professions › Geriatric Care and Nursing Homes
  • Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Palliative Care and End-of-Life Issues
Keywords
dementia, unmet needs, behavioral problems, nursing home residents, boredom, sensory deprivation, loneliness, social interaction, meaningful activities, verbal agitation, pain detection, discomfort, informant ratings
MeSH terms
Problem Behavior, Aged, Aged, 80 and over, Dementia, Female, Health Services Needs and Demand, Homes for the Aged, Humans, Male, Maryland, Nursing Homes, Pain, Psychomotor Agitation

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